I mean, I can't say anything bad about this place. Every time I've pulled up to get my vehicle…read morechecked I'm always ushered in right away. If I'm waiting there is usually only one car ahead of me. These people have always been fast and friendly. One time they gave me a new gas cap and retested me when I failed. They have always been pretty awesome to me here. I can't complain! Today I had one car ahead of me. I waited at most, 3 minutes. Total time spent was probably less than 10 minutes and I was out the door with a passed letter!

Customer service tip: much better to simply say, "only cars before 2020 need echecked". Not…read morenecessary, SIR, in the first bay, to be a condescending jerk. ​​​Pretty sure Customer Service is important even when just trying to have your car echecked.

The staff at 571 Waterloo Rd. is the best! I accidentally locked my keys in my car during this…read moreCovid 19 epidemic and the staff was very kind and helpful during my time of distress. One employee was kind enough to let me use their personal cell phone and internet to get help. Thank you! Thank you! Thank you!

I NEVER write reviews but not a single item except for drinks had a price indicator for it, so I…read morehad to go up & have it scanned to know what the price of each thing was. On top of that There was a guy yelling in a different language (only mentioned to distinguish who the employee was) at some person on speaker phone who was also yelling the entire time. I had to repeat one question legitimately three separate times because he was too focused on listening to what the other person was screaming on the other line. They were clearly in a fight but work is not the time or place for that. I felt like i was the rude one for interrupting their conversation it was so intense and that shouldn't be the case. I know it's just a gas station but for fucks sake, have a little respect.

I cannot recall his name but the gas station attendant is worth the trip alone. An older gentleman…read morewho always says hello and is willing to help. I look forward to going to SC when he is working as he always stops to say hello. It is a fine club as well. Gas prices are always the best in the area, clean store, efficiently run, and I have never gotten bad food or seen drastically low levels of goods. Overall what a great place to do your shopping if you have a membership to the club.

Customer service in the automotive section at the Cuyahoga Falls, Ohio Sams' Club is non existent!…read moreI waited almost a half hour trying to just buy a marine battery for my boat and the people in automotive refused to wait on me. I had two different sale associates literally pounding on the door and windows to get someone to help me and they were ignored also. One of the sales associates even called a manager to try to get help and that accomplished nothing. I ended up walking out with nothing. Absolutely pathetic. I work in retail and if I did that to my customers I would be fired!

This location wasn't as bad to me as some of the other patrons…read more Food/Drink: Basic gas station food, with an attached fake pizza joint. Fountain drinks and coffee for your pleasure, and 10 coolers full of options. Prices: Not outrageous, and relevant to a interstate gas station stop. Gas Pumps: worked accordingly, and even spit a receipt out...actually shocking because 9/10 they don't work. Bathrooms: Very clean, and smelled good. Plenty of stalls, and urinals. Paper towel and toilet paper were stocked! Atmosphere: Very quiet, tranquil, and chill. Staff/Attendants: She was very pleasant even for 1am and quick to help! 10/10 pitstop

This truck stop is nice and clean. I would give it 5 stars if they didn't price gouge you with…read moreevery little thing. Often times the store brands cost less than the name brands. Not here! They really stick it to you with everything from fuel additives to generic brand foods. Pilot has a much better selection of various foods and drinks at not so expensive prices. If I ever go back here I'm just fueling up and leaving without buying anything more than a Nissin Cup 'O Noodles. It's just not worth the exorbitant prices to buy much here.

Great price. Traveling from Tennessee, we were able to use our membership card. We had to drive a…read morelittle out of our way but the savings was worth it. Never had an issue with it their gas. Friendly gentleman at the cashiers window. Clean and safe area.

Clean location with plenty of room to pump. Pumps were fast, prices were good and had a great…read moreselection of to-go items. Employees were friendly, even pointing out sale items in store.

I got gas there yesterday. At pumped 15 diesel aisle and my gas was all regular gas. It's got the…read morewrong gas in the diesel tanks. I broke down 200 miles up the road. My engine just shut off and was jolting and today it was full of regular gas. I tried calling to tell them to shut the fuel pump down for diesel or go check it and they told me no call a manager.. that is destroying a lot of engines. Please help i am stuck

Fast friendly serice, Clean welcoming enviorment, GREAT COFFEE,, you can get everything you need in…read moreone stop :) .... and when you pay at THIS Bp Station in cash for your Gas you get .05Cents off per gallon of gas every day!!!, & on Tuesdays so long as you pay in CASH for your gas you get .07 Cents off per gallon of gas but only at this Bp station...

Every pump here there is something wrong with. Avoid this station at all costs. If I could I would…read moregive this station negative stars. There have been problems here for sometime and it's apparent the station owners don't care.