This is the most unprofessional facility I have ever been to. I have worked as an advanced…read moreprofessional for over 20 years and I am always pleasant to my patients and it doesn't matter what I am going through. The NP not doctor, complained more about her issues and shoulder issues and ridiculed the pt. They do not have facts gathered before entering a room. They can't complete proper identification on scripts! When I called I was told they would not provide NP name, even if the pt called. They clearly do not understand patient bill of rights. The girl answering phone would not provide her name either.. I spoke with admins for Corwell health and was informed she should be providing her name while answering the phone. I am working with admins on filing a complaint with Corwell health and on my own filing a complaint with state and Medicare/medicaid. Billing and requiring pt's to come back for follow ups when for etc mri are not even scheduled yet is fraudulent billing!

From the owner: At Corewell Health Urgent Care Southgate, our mission is to make our patients feel valued and well…read morecared for. We provide convenient, high-quality, and compassionate care for non-life-threatening illnesses and injuries. Our providers are certified by Corewell Health and offer best-in-class urgent care in clean, modern facilities. We are located in Southgate, north of Pennsylvania Rd., next to Southgate Ford. Corewell Health Urgent Care Southgate is open 365 days a year, Monday through Sunday, from 8:00 a.m. to 8:00 p.m. Corewell Health Urgent Care proudly serves the communities of: Southgate, Wyandotte, Riverview, Grosse Ile, and Ecorse. Our Southgate location is also a full-service Occupational Health site.

They helped me so much an very kind I was in a lot of pain come to find out I had some broken ribs…read moredoctor was amazing she spoke loud an understanding. The nurse that gave me my shot was so good I dint even feel it an it was in my butt cheek ha! But great staff all around an much cheaper that an ER bill

We love Dr. Mike and PA Melissa! Both have been fantastic with our whole family (including two…read morelittles). We won't go anywhere else for an urgent care.

Great service here from when you walk in till you walk out the door. They treat you kindly here and…read more explain everything to you. They give you recommendations if you need them as well depending on your circumstance. I recommend this walk in clinic

Took my daughter for a physical. We were in and out. Great care and friendly office staffread more

Dirty & unprofessional!…read more The "nurse" came in the room with her latex gloves on already, took my temp & BP. She walked out, returned with an exposed COVID test, & performed the swab. She walked out of the room with the swab, never changed her gloves. Note- the paper cover for the patient table was not changed before I entered the room.

Had a great visit. I just went to have a doctor look at a style in my eye and found out that my…read moreblood pressure was extremely high. I was treated immediately and monitored until my blood pressure was in a safe zone. Thank you!

Came in with a rash from a bug bite after being turned away by CVS minute clinic. Was in and out in…read more30 minutes. They determined it was likely infected and prescribed me antibiotics and steroids. They also told me that if the rash gets worse or I develop a fever, to go to the ER. Prior to this, I have only had bad experiences at urgent care clinics. I was pleased with how thorough the examination was and how fast I was in and out. I also appreciated their advice on when I should escalate the situation and go to the ER. Hours later and the rash is already looking a lot better from the first dose of meds.

Update! Unfortunately the quality of care has gone downhill at this urgent care. They have now…read moremishandled 2 UTI's that I have been treated for. The first, I was underdosed with cephalexin, changed to cipro (which didn't work at all) someone finally figured out that I had been underdosed and I was put back on cephalexin. The second, I was given 1500mg of cephalexin instead of the gold standard which is 2000mg and was told they prescribed the lesser due to some billing things? (Not clear) so he orders the extra pills to put me on 4 times a day. I go back today and the Provider Kerrie Machcinski adamantly tries to tell me I was prescribed 500mg 4 times a day because she didn't do her homework and see that's not what I was prescribed initially and when I say I'll call my home and have them take a picture. She gets very aggressive and angry and even says "I know I'm being defensive" . It was unprofessional and extremely upsetting because I don't feel good and I'm coming to them to figure things out. She was demoralizing and did not make me feel heard as the patient and I didn't feel comfortable talking to her further. I won't be back.