This is the most unprofessional facility I have ever been to. I have worked as an advanced…read moreprofessional for over 20 years and I am always pleasant to my patients and it doesn't matter what I am going through. The NP not doctor, complained more about her issues and shoulder issues and ridiculed the pt. They do not have facts gathered before entering a room. They can't complete proper identification on scripts! When I called I was told they would not provide NP name, even if the pt called. They clearly do not understand patient bill of rights. The girl answering phone would not provide her name either.. I spoke with admins for Corwell health and was informed she should be providing her name while answering the phone. I am working with admins on filing a complaint with Corwell health and on my own filing a complaint with state and Medicare/medicaid. Billing and requiring pt's to come back for follow ups when for etc mri are not even scheduled yet is fraudulent billing!

From the owner: At Corewell Health Urgent Care Southgate, our mission is to make our patients feel valued and well…read morecared for. We provide convenient, high-quality, and compassionate care for non-life-threatening illnesses and injuries. Our providers are certified by Corewell Health and offer best-in-class urgent care in clean, modern facilities. We are located in Southgate, north of Pennsylvania Rd., next to Southgate Ford. Corewell Health Urgent Care Southgate is open 365 days a year, Monday through Sunday, from 8:00 a.m. to 8:00 p.m. Corewell Health Urgent Care proudly serves the communities of: Southgate, Wyandotte, Riverview, Grosse Ile, and Ecorse. Our Southgate location is also a full-service Occupational Health site.

They helped me so much an very kind I was in a lot of pain come to find out I had some broken ribs…read moredoctor was amazing she spoke loud an understanding. The nurse that gave me my shot was so good I dint even feel it an it was in my butt cheek ha! But great staff all around an much cheaper that an ER bill

We love Dr. Mike and PA Melissa! Both have been fantastic with our whole family (including two…read morelittles). We won't go anywhere else for an urgent care.

Great service here from when you walk in till you walk out the door. They treat you kindly here and…read more explain everything to you. They give you recommendations if you need them as well depending on your circumstance. I recommend this walk in clinic

Very thorough, kind and considerate of your time. The doctors that I've seen here are wonderful…read moreand knowledgeable. The front desk treats you well and the pharmacy right there is a BIG PLUS!!

This specific urgent care is usually amazing. However, they were less than mediocre today. Once…read morethey rrecommended that I go to the ER and I declined due to numerous reasons, including my inability to wear a mask right now do to not be able to breathe in them and then making my asthma worse. In the past when I've gone to this exact same urgent care they've always done a chest x-ray when I i'm having severe breathing issues. That was not done today and they also denied me a refill for my inhaler which is currently expired.. there is a possibility. I will end up at another urgent care this weekend, but I will not be going here.!! first time I've left this specific office feeling disappointed

Im not sure who the blond doctor is but she is horrible, rude and she seemed like us being there…read morewas a problem and an inconvenience this has happened to us TWICE. I promise I am not a Karen I just need to let people know if you want answers on why you are feeling sick DO NOT GO HERE

Came in with a rash from a bug bite after being turned away by CVS minute clinic. Was in and out in…read more30 minutes. They determined it was likely infected and prescribed me antibiotics and steroids. They also told me that if the rash gets worse or I develop a fever, to go to the ER. Prior to this, I have only had bad experiences at urgent care clinics. I was pleased with how thorough the examination was and how fast I was in and out. I also appreciated their advice on when I should escalate the situation and go to the ER. Hours later and the rash is already looking a lot better from the first dose of meds.

Excellent! Quick service, professional and took care of my medical need! I highly recommend if you…read moreneed a quick Doctor in the Wyandotte/Downriver area!

The continuity of care is inconsistent every shift.(Day nurse Collette was an angel,however.)…read moreCharting is often erroneous and again; inconsistent. Understaffed for sure because my night nurse just yelled at me. Said "I've been a nurse a long time! I think I know what I'm doing!" Rude. On another note, the questions, concerns, worries, symptoms,providers say they discussed they didn't and don't.

I have been to this location at least 3 or 4 times and never been disappointed. However this las…read moretime I was treated by Meng Chi CNA who took her time, listened intently and repeated back what I had said. She reviewed my chart thoroughly to see what had helped me and what didn't. I feel I was more than adequately treated. My biggest surprise and the lady that made my day was her assistant Shineki S. I had to get injection in my hip. I explained I can get them in my arm all day long but in my hip I stiffen up and can't relax. She insisted it had to be my hip. If there is a Hall of Fame for Injection Givers Shineki S needs to be the first inductee. She was kind, understanding, had warm hands and when she said "your all done" I looked at her and said "with the shot??" she said yes with the shot. I couldn't believe it I felt absolutely NOTHING. I would not go to a different Urgent care for anything. This is the best. The receptionists have always been kind and welcoming as well.

So I stopped in this location about 11:15 on 4/4/25. I politely ask if I can use the bathroom and…read morethe African-American woman who was seated at the desk rudely stated we don't have public restrooms and refused me. As a diabetic who at times needs to urgently use the bathroom and someone who's been long time, Henry Ford Heath systems patient. I felt embarrassing humiliated at the way she treated me. Do better!

From the owner: At Henry Ford-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized…read moretreatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and more all in a relaxed environment, spacious enough for your whole family. We're open every day, providing convenient same-day, evening, weekend and holiday care. We cover illnesses (e.g., allergies, colds, cough and flu), injuries (e.g., minor fractures, burns and cuts) and more.