Today was my second time visiting this location and I have only positive things to say. I…read moreinteracted with two different employees and one Doctor... all were outstanding. Dr. Arti Bajpai, MD is such a great doctor. I really liked and felt comfortable with Dr. Arti Bajpai. I even got a callback.. I don't ever think l've had a Dr. do that.. I will continue to use this business..

I'm glad I checked this place out .. Dr. Arti Bajpai was wonderful.. everyone was very nice and…read morepatient with me as my hearing is not that great.. I'll continue to use this urgent care.. I only wish I could get Dr. Bajpai for my primary care.. that would be great..

I was referred to this practice by an associate and I'm so thankful for the recommendation. This…read morehas been the best primary care experience I've had as a patient. The office is clean with a welcoming waiting room which is rare. The experience with the staff is always pleasant. Lastly, my interactions with Dr. Irby-Johnson have always been pleasant, informative, and beneficial to my overall health. She is thorough and I appreciate that. I highly recommend this practice to anyone who's looking for excellent care.

Black History Month Review! I have been going to Dr…read moreIrby-Johnson for over an year now and I am do happy to finally find a PCP that listens to my needs. She is so patient and easy to talk to with. The office is so warm and welcoming, all of the staff is very nice as well. They have an online patient portal that you can make appointments, send the doctors messages and check you lab/test results. If you are looking for good doctors this is the place.

In my 46 years of life, and the many places I have lived, I have NEVER had a better experience at a…read moredoctor's office than I did today at Be Well Medical Center. It is, quite literally, the kind of place I have been looking for my whole life. Upon arrival, I was received pleasantly by the ladies in reception. My wait was short, and then Scott, who was just the most lovely human, triaged me and escorted me into a room where just moments later, my P.A. Lee came in and began talking to me about why I was there. I got introductions. I got time to explain my concerns and ask questions. I was listened to, and all my thoughts were validated and responded to. I felt like Lee and I were BOTH advocating for my wellness, as a team! My experiences at other doctor's offices in the past had always left me feeling rushed, unheard, and "quick fixed", which usually resulted in a prescription or two -- in and out -- despite my genuine desire to actually take an active role in my own wellness, including diet, exercise, supplements, hydration, etc. Not at Be Well! Here, Lee spent time with me, learned a little about who I am and how I view my wellness and my treatment, and worked with me inside those parameters. He was intelligent, laid back, easy to talk to, and professional. I felt this was the norm at this office and I feel reasonably sure that would be the case with any P.A. or doctor that works here. Lee approached the situation methodically, and we created a plan for testing and treatment. I left the room feeling confident that I was in good hands and that the plan would yield helpful information, as well as potential solutions. Check-out was as quick and easy as check-in was, and on my way out, I heard a voice call out to me, "Wait, don't leave yet! I turned to find Dr. Benson following me and offering a red carnation. "Happy Valentine's Day!" he said. Completely brightened my day and made me feel like more than just a patient. I cannot recommend Be Well Medical Center enough. I am so glad my cousin referred me. I am grateful to be under the care of people who actually care.

The first few times i went for testing was a so-so experience. There was a lack of privacy. They…read morehad no sign in sheet so i had to verbalize my reason for the visit in front of a crowded waiting room. Another minus: it was fairly expensive. Plus: it was done quickly. I went again but the receptionist said they no longer do any walk in testing and i would have to make an appointment and establish myself as a new patient in order to get even a point of care test. The health department can have a long wait time, but i feel much safer and more welcome there and it's affordable.

I just completed my round of physical therapy and I have to say that this is the kindest and most…read moreprofessional group of people. Special thanks to the ladies at the front desk Rachel and Rhonda and to my therapist Bryan and the wonderful assistance from Charone, Lamonte, Chris and Tim. You all made my experience great.

As a newly 26 year old I got kicked off of my parents health insurance a couple months ago and…read morehaven't gotten insurance yet. I live in Royal Oak and had to get a Covid test. I went to a drive thru urgent care to get a Covid test and they tried to charge me $140 since I have no insurance, so I left. Called a different urgent care for a Covid test, they said it would cost me $200. Unbelievable.. $200 to tell me whether I'm sick or not? I'd rather quarantine at that point. Welcome to Berkley urgent care! I was recommended here by a friend and wow when I tell you how different his phone call felt. I called about a test and they took down all my information and said they would call me back about details. Within an hour a doctor called me, talked me, set up a Covid test and prescribed me medicine. Even the nurse who gave me the Covid test was so sweet. I wasn't charged a penny for my Covid test and my medicine was pretty cheap. There are angels here. I highly recommend.

Update: This is no longer my go-to urgent care. I'm not sure if management has changed, but the NP…read moreI saw on Saturday handled a visit that should have been addressed differently. I called today after reviewing my results because the test I requested was not performed. I was open to discussing it, but that didn't seem to be the case on her end. I explained that the vitamin D test drawn was not the correct one for checking deficiency--it was done correctly during my visit in 2025. She insisted it was the same test and even stated that the system we were both looking at showed the same thing, as if I did not understand what I was reviewing. However, the system clearly shows otherwise. The test that was ordered was for hormone/active vitamin D levels, not for deficiency. If this is a small mistake--and I understand that mistakes can happen--the issue for me is that there was no willingness to acknowledge or correct it. There was also no consideration that the lab itself may have made an error. It took from Saturday to Tuesday just to receive the result of one blood test. After working a 12-hour shift, I came in because I had already been told the wrong test was done. While I understand other patients need care and didn't mind waiting, I was ultimately ignored instead of having a simple conversation to address the issue. After some time, I decided to leave and go to another urgent care for more attentive and thorough treatment. These are not the same tests--they measure different forms of vitamin D--and it was frustrating to be told otherwise. Update: Hours later, I received multiple calls from the office--none from the NP I originally saw. While I was told the issue was due to the lab switching their codes, there was still no acknowledgment of how the situation was handled. Even if this was a lab-related error, it does not address the provider's lack of listening or willingness to consider that the information in the system may not have matched what she believed. I was told we were both looking at the same thing, despite pointing out clear differences. Beaumont has been Corewell, including their labs, for at least two years now, so that explanation raises additional questions. Regardless, my concern is not just about where the error originated, but the lack of accountability and communication. I would prefer not to receive repeated calls providing conflicting or inaccurate information, especially when there has been no acknowledgment of the initial concern. At this point, I have gone and received care elsewhere.

Dr. Ostro-Brown is very professional and always encouraging me to improve myself through lifestyle…read morechanges rather than just prescribing medication all willy nilly.

Dr.helen ostro brown M.D. is a racist, a liar and not so professional. Neither is the male doctor…read morethat I was supposed to but he chose not to see me because I'm black but suggested a video visit instead. Once I voiced my concerns about wanting to see a physical physician in person things went totally downhill as to they were already caught off guard me being a person of color. I was rushed in the end but the only thing I can say is that my vitals were taken and my old prescription was filled. This didn't satisfy my need for a full check up! Before leaving they said nother about a follow-up visit with any of there doctors so I know racism was involved. This takes the cake she has her office send me a letter saying that no doctor from that location could see me but offered referrals to other racist MD's. Smfh true story!!

They are the same staff but now a MyHealth chain, and nothing has changed. Same wonderful service…read more I've been here NUMEROUS times since my initial review, and I'm so thankful that they're there. I had to go this weekend for an ear infection, and I was very pleased with their new protocol and process. They greet you in the vestibule, ask why you're visiting, give you your paperwork to hold, take your ID and Insurance card and immediately escort you to a room. No contact with other clients or overlap. I was in & out within 40 minutes, got my prescription promptly sent to CVS, and I'm already much better today. Very impressed, I always recommend this place and it's the best.

The best urgent care experience I've had! The front desk worker was kind and patient, she was very…read moreunderstanding and help meet my needs. The waiting room was clean and comfortable. The doctor was also kind and welcoming, it felt like she genuinely cared about my pain. Ultimately I would recommend and will be going back!

Dr. Jaffke is an outstanding doctor who truly prioritizes her patients. I'm 25 and have had several…read moresurgeries, including one this past weekend. I went to the ER Saturday night and she came in Sunday morning to operate on me. Her dedication and compassion mean the world. Thank you

Beautiful office complex, safe, clean, and professional. Her staff was friendly, responsive, and…read morekind. Dr. Jaffke looked just like her online pictures; she was incredibly knowledgeable and made me feel comfortable. This is the kind of doctor appointment no one wants to make, but if you have to, this is the most calming place to be. I left feeling overjoyed with hope and reassurance. Not that I want to return anytime soon, but if I ever need to, I know the first place I'm booking an appointment.