While planning our bucket list trip to Alaska for our 38th wedding anniversary, we wanted it to…read moreinclude a week on land and a week at sea. We had already decided on the cruise we wanted to take, and we had booked it separately. We started to put together what we wanted to do on the land tour, and doing the planning on our own quickly became overwhelming. We looked at several websites that offered travel arrangements and we decided on Alaska Tour & Travel. Mostly because the Best of Denali & Kenai Fjords Tour 120 offered a variety of activities and things we wanted to do. It was an even bigger bonus to find out that we could make alterations to further enhance our tour. Even with those alterations, they were able to put the journey together in a seamless manner, leaving us to just enjoy Alaska without the worry of how we were going to get from one destination or excursion to the next. From start to end, Alaska Tour & Travel was there to assist us and keep us informed as the trip progressed. This was so comforting and made our trip very enjoyable. With the planning services we received, we can't say enough good things about Alaska Tour & Travel. We both highly recommend Alaska Tour and Travel and will use them when we plan our next trip to Alaska. We would also like to give a shout out to Kala Jenkins and Skye Smith for all the work they did for us. Thanks for a great Anniversary!

We are extremely happy that we contacted Alaska Tour & Travel for our vacation this year. The whole…read moreexperience could not have gone any smoother. From the first phone call to actually booking the train ride to Seward and booking our hotel through them, it was a very seamless transaction. The train ride was absolutely beautiful and fun! The whole family enjoyed it tremendously! It is so worth paying the little extra for the Gold Dome ride as it is all inclusive with drinks and meals. We went round trip which included breakfast, dinner and 2 free alcohol drinks going and coming back, plus all the non-alcohol drinks you want. We of course had Bloody Mary's in the morning which were the best! All of the train personnel were courteous and most professional. We highly recommend Alaska Tour & Travel to anyone wanting a splendid vacation experience! Thank you Alaska Tour & Travel for everything!!

I booked a winter tour with Salmon Berry that started in Anchorage and traveled to Fairbanks. This…read moretour was amazing. We packed so much in to our week but nothing ever felt rushed and we were able to genuinely enjoy each experience. Our tour guide Laura was so knowledgeable and professional and a joy to spend the week with. I have already recommended this tour to 4 friends and cannot say enough great things about this company, the employees, and the adventures.

Great time! They were able to help us out when we asked for a same-day tour. Got to go to the top…read moreof Alyeska resort with the tram. Also went to the wildlife conservation center and saw the moose, bears, musk oxen, elk, etc. the tour included lunch at our choice of two food trucks. I got the pork belly rice bowl at the Girdwood izakaya. A bit heavy on the salt, but overall an enjoyable meal. Love the blueberry kombucha at the brewery! V, our guide, was informative and helped take pictures of my family! They pick up and drop off at your hotel. Not too sure about the water bottles though. After you are done drinking the tap water, you have to return the bottles for them to recycle. Although they use a dishwasher, it seems a bit strange for me to share bottles with other people.

Tour Company: Alaska Vacation Store OR WHitsett Travel, 330 E. 4th Avenue, Suite 203, Anchorage, AK…read more99501 Tour Operator: Wigi Tozzi 1(877)MY ALASKA (692-5275) Travel Dates: June 30 - July 6 2013 Experience Title: WORST EXPERIENCE DUE TO TERRIBLE CUSTOMER SERVICE This was by far the worst tour company I have ever dealt with. The owner of AlaskaVacationStore - Wigi Tozzi - lacks courtesy, etiquette, customer service and professionalism. He has no idea what 'customer satisfaction' means. I am really surprised the way this company operates and how they still manage to be in business?? Experience Details: Made first enquiry call to Wigi and thought of him to be trustworthy tour operator. He sent impressive tour details and quoted a very high price. Even then, I fell for the plan and trusted him - BIG MISTAKE. As soon as I took the bait and made the commitment, his communication style changed from excellent to I-do-not-care attitude towards me. All communications were always one sided...initiated by me... never once did I get a call back from Wigi... Usually the vendor calls customer for payment, but in this case, surprisingly, I had to call him 10 times so that he can accept my payment and finalize the bookings. Due to the high price quoted by Wigi, I had to cut bear watching tour from my itinerary to save myself some money, at the end of the planning Wigi increased the quoted price anyways siting hotel unavailability and other reasons. He completed bookings very late in June even when I said YES in March. His strategy was to make me wait for 2 months, so that at the last moment he can increase price and I'll have no option but to say yes to whatever price and hotel changes he offers me. Terrible and shameless way to make money out of your clients! This has been by far the worst experience for me. AlaskaVacationStore works purely on commission basis and doesn't care what their customers wants. Wigi Tozzi is by far the worst tour operator I have ever done business with. He lacks courtesy, formal communication skills, ethics, and flexibility. He made me pick high priced hotels as part of the package and later charged the extra price to me. In our trip, we could not take the Talkeetna Air Taxi due to bad weather and I asked Wigi for refund. After 2 months of numerous frustration filled phone calls and emails, he finally refunded the amount. I work in service industry myself and after coming back from my Alaska vacation, at least 8-10 of my American co-workers, managers and friends made serious enquiries about AlasaVacationStore and I honestly told them - NOT TO DO BUSINESS WITH WIGI. 4 months of terrible customer service experience!!

From the owner: Are you ready for a thrilling getaway in the beautiful landscape of the Last Frontier? Then Alaska…read moreWilderness Travel, based in Anchorage, is the travel agency you want to connect with. Since 1984, they've been the leading agency for travelers looking for relaxing vacations and exciting tours. Whether you're here to visit and need lodging or you want to take part in their National Park tours, these travel agents will make sure your stay is one to remember. They have numerous packages and adventures to take advantage of that work for special occasions such as honeymoons, vacations, fishing trips, and more. The travel agents here will help plan your dream getaway, taking care of everything from flight arrangements and airline tickets to lodging and making sure you have the right travel insurance. Escape the stresses of life and contact Alaska Wilderness Travel today to arrange your vacation. Call (907) 277-7671 to speak with a representative or visit them online to learn more about their vacation packages.

This was the best trip of my life; the Aurora Borealis was spectacular! Lots of oohs and aahs. I…read morerecognize that this cannot be controlled by the guide but Laurent Dick was extremely knowledgeable about where and when we should be scanning the skies so our time watching the sky versus sleeping was maximized. In addition, he had other unique events planned, such as ice overflow hiking and a visit to the Chena Hot Springs, to occupy our daylight hours and was just plain fun to be around. We all laughed and laughed during the "Wiseman triathlon" (ice sculpture, snow angels, and snowshoeing). You had to be there to appreciate it but there is no doubt that Laurent's personality and leadership set the tone. Definitely a 10 out of 10.

I have traveled a lot and gone of lots of great trips, but the northern lights trip with Wild…read moreAlaska Travel and tour guide Laurent was the best trip I have ever been on. The trip included much more than seeing the northern lights. We went dog sledding, hiked in crampons on a frozen creek, went to an ice carving festival, went sledding, and had a fantastic time. If you are looking for a northern lights trip or a trip to Alaska, I highly recommend Wild Alaska Travel and Laurent for a wonderful trip.

Never in our lives have we had to chase down a Travel Agent to try to get their attention or their…read morebusiness. After the initial phone call with Bill, he handed us off to Kelly Jo who is obviously retired on the job. We had to prod her to ask if she had received our input. Then 9 days later, after prodding her again, she didn't even have the courtesy to write "yes, I'll be in touch Tuesday" or whenever. Complete lack of communication is why we could never give them a single dollar or a recommendation. Absolutely terrible!

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YOU HAVE TO GO ON THIS TOUR! oh my god, i teared up at one…read morepoint because of how incredible this tour was. let me break it down for you. - the staff is insanely nice and knowledgeable (a huge plus)! - there's drinks and snacks on board - there's indoor portions to keep you warm but i would definitely bring layers just in case - plenty of space outside up front, on the sides, or on the upper deck. trust me when i say you can't be on a bad side - the captain and workers will absolutely make sure you see all the wild life and won't rush the tour at all! while on tour we saw otters , puffins, orcas, hump back whales , goats , and so much more! this tour is informational, fun, and beautiful! plenty of photo op moments and really chill. HIGHLY recommend if you're in alaska!

My aunt booked this tour last minute I think and it was worth it. The tour guides really knew their…read morestuff and answered all my questions. We had fun & saw lots of beautiful sights and animals. :) *This was in 2019 btw*