Great place and great care. Not only is the doctor office always clean.. the staff at the Southside…read morelocation have always been pleasant on the phone and easy to schedule appointments also in a timely manner. LouAnn Albano ARNP is the best! She is very caring and takes time with her patients. You do not feel rushed to get in and out. LouAnn takes time with you and makes sure all your question are answered and concerns' are addressed. Love this place.

The good thing about this place is that it's a clean and nice facility and you can usually get an…read moreappointment on short notice. However, I was not satisfied with the care I received. The last time I came here was to see Dr. Kattan to go over a "possibly abnormal" EKG for a government position I had applied for. The EKG was taken at another clinic by a flight surgeon. He said is it was most likely normal but wanted a review from my primary care physician saying it was normal and that I don't have a history of heart problems. I have a few Doctor friends that I had look at the EKG and all said that it was normal and that some people had inverted t waves and so long as I've never had chest pains or shortness of breath, that it's normal. All 3 of my doctor friends asked me before hand if I've ever had chest pain or shortness of breath and I responded no. When I visited Jay Care, they of course took a copay. They took my vitals and then I saw Dr. Kattan. She looked at the EKG, knowing that I have a clear medical history, and asked what I needed. I told her I needed a letter on letter head from her to the government agency saying that my EKG was normal. She told me that it wasn't normal without asking any questions about me. I advised her what the other doctors said (including one cardiologist). She didn't really fight me much, and wrote on a prescription pad that my EKG was normal and signed her name. I repeated that I needed it on letter head and that she had to send it. She kind of just shrugged and said to give the note to the front desk to make a copy for my file and that they would take care of it. Then she asked me if I wanted to do blood work. I said no, I feel fine and don't have any symptoms. She seemed shocked. I repeated that all I needed was the letter. That ended the appointment. I checked out. I kept following up to see if they had sent a letter. Finally two weeks later when I called for the 5th time, they told me that Dr Kattan wrote my letter and gave it to me (she was referring to the prescription paper). I repeated that it wasn't sufficient and that I needed it on letter head and that Jay Care had to send it. Bottom line, 6+ months later they still haven't sent anything. I had to go to another clinic that I had gone to before I'd started to go to Jay Care. The doctor took a look, asked me about chest pains and shortness of breath and then quickly determined that it was normal and that I was just one of those people with inverted t waves. Dr. Kattan is no longer my physician and my last visit was basically me paying for nothing.

First time at this location and I was greeted with and shown such kindness throughout the whole…read morevisit by all the ladies in office. I got my appointment time mixed up and showed up early, they explained that the reason I couldn't be seen at that time was because the doctor I needed wasn't in yet being that they share their office with another practitioner. They were extremely kind and let me fill out my paperwork and give them all documentation since I was already there that when when I came back that afternoon I would be ready to go. Mr. Maganti was who I saw and he was extremely professional and made sure I was heard as far as my concerns were. I look forward to continuing to be a patient at this office.

This is not my favorite facility. The employees are friendly and professional but there have been…read moremyriad problems we have had with them. In the past contact has been difficult. I don't personally get seen here but my oldest does and we have both had issues with the doctor they see. I've spoken to them more than once about contacting their insurance and seeing if they can switch doctors. I feel they can get much better service someplace else. I'm sure for many they are a great place but for our personal experience they are not the best fit.

Lamentablemente la Dra. Johanna Santiago se fue de ese lugar. Mis 5 estrellas van para ella como…read moredoctora, profesional y un buen ser humano. Yo se la recomende a varia de mis amistades y era un 100% lo que me daban de ella como doctora. Yo nunca tuve ningun problema en esa oficina ... LNo puedo hablar por los demas medicos ya que nunca me atendieron. Espero que puedan leer estos review y dar un mejor servicios por los que se quejan. Pero mi doctora donde quiera que estes siempre seras las mejor donde quiera que vayas.... Te buscare en enero a ver si tengo suerte y me puedo atender donde ella este. Elis Oyola

They are absolutely positively not professional at all. My parents used to go there and we had to…read moremove them. Horrible for the elderly.

Establishment is easy access it's right behind the Advent Hospital that use to be Heart of FL. Even…read morebefore Covid there's been facilities changing names & remodeling. This use to be just physicians & now it's been renamed. My Doctor just moved to this facility and that's the reason for the visit.

Dr. Sandoval is a wonderful physician. Her staff is always on time and polite. Dr. Sandoval always…read moretakes her time with our baby and answers all of our questions. We appreciate not waiting for significant periods of time in the lobby or in the assessment room. Overall great facility and staff.

Dr. Louis Rivera Garcia. Is an amazing primary care…read moreprovider. The office staff is very friendly and helpful.

Do not go here. These folks at this office will take your money and lie to you…read more initial visit includes a blood screening. Bit they don't pay for it. Labcorp will send you a bill. That's not what they say bit this is what they do. I went there and was never privileged enough to see the doctor. Then called to ask a question and was treated worse than anyone has ever treated me. The receptionist is a liar and the doctor is not even looking out for his patients. Don't go here. Read my review on Google

My experience at this office was excellent. From the first contact of scheduling the appointment to…read moreactually having the appointment, the level of professionalism reminded me of times past. Being able to see the Doctor and have my labs done all at the same location won me over. I feel like I stumbled on a hidden gem.

I like that they have extended their hours. I utilize the clinic more than my primary care…read morephysician. The staff is always nice and polite and they are efficient.