Gessler is a large chaotic clinic in a small space on a nice lake. The parking lots are often…read morefull, making door access a long walk. You stop at the immediate first desk to pay and then wander hallways to specific areas labeled "AREA 1", "AREA 3" (a great security measure, not to identify doctors but difficult not to know where you are). The noise volume (often by employees) is high. The people wearing face masks are not the ones who are sick (and you have to ask for them). One of 2 bathrooms was out of order while I was there. You check in at a second desk and then are walked a long way to a third area. Halls are narrow, doctor rooms are small. Long waits for xray. The place is not welcoming, staff not friendly. Very institutional. (There are good docs here though.)

I would like to give a shout out to the Pharmacy at Bond Clinic CenterWell. Any time I need my…read moreprescription is ready. I tell them I don't mind to wait and in a few minutes it's ready.

If this review can convince just one person not go to Bond Clinic - at least the one at 500 E…read moreCentral Ave in Winter Haven, FL - I will not have written this in vain. This is my experience. I initially went there in June of this year. I had to go back for blood work, and while sitting in the waiting area, I noticed at least ten of the many chairs there had cracked vinyl and stuffing protruding out of them. These were not very high quality chairs to begin with. Once I went in to get my lab work done, the area where they were doing labs had the same dilapidated chairs. I went to use the restroom to get a urine sample. it was disgusting. The baseboards were old and filthy. The instruction signs were printed on paper that was crinkled and stained. It was around 10 am and the trash can was already full. The soap dispenser, water faucet, paper towel dispenser, and light switch all had to be touched manually - nothing was motion activated. (It's 2025.) There was also no pass thru window to place samples. I had to walk around with my urine and ask someone where to put it. I contacted the patient advocate for Bond Clinic and informed her of my experience, and she said that Bond Clinic would be merging (?) with Advent Health and she couldn't guarantee what changes might be occurring. Now this might be the icing on the cake. POSSIBLE TRIGGER WARNING: I'm a 60 year old woman in good health and have been going to the gynecologist for decades. The last doctor I had was amazing, but sadly this year my insurance changed so I could no longer see him. I will try to put this delicately. In recent years - perhaps with advancements in technology - and possibly the expertise of the mostly good doctors I've been fortunate to have - I've usually had a pap smear that was uncomfortable for just a few seconds and then it was over. Enter my new gynecologist at Bond Clinic. She seemed nice at first. I won't name her, but she has an Eastern European accent and said that she was trained in France. Anyway, she does her business down there - and it felt like she put one of those little metal clamps that hold paper together inside of me. But, it gets better. This b$!ch leaves it in there for like 90 seconds while she goes back and forth to a little cart and is pumping something. I almost felt like crying, but anger won out - even though I was able to remain calm and keep my mouth shut. I vowed I would never go back there again. Thankfully I was able to change my doctors with my insurance. I pray that no one ever has to go through what I went through. They clearly have no regard for their patients or even their employees.

I loved my doctor, but he walked out and quit. I saw the company's owner once. He was arrogant and…read moregave me information to control my diabetes, which was the opposite of what a specialist in the field gave me. He wanted me to stop seeing my specialist, and I refuse to do that. I have many UTI infections due to the meds I take. I know what they are. I was told my urine sample showed I didn't have one, and then told to call back on Monday for the results?? I got the results on the following Wed. and of course, I did have an infection. On a positive note, they provided an antibiotic to treat it. I miss my Dr., and I don't understand why he left, and they won't tell me. Wish I knew where he went.

This place needs a new staff with integrity. My doctor just walked out and quit with no notice. Now…read moreI can't even get my prescriptions filled a referral for my heart doctor or my podiatrist they make a schedule for you an appointment a daughter goes in there and they confirm the appointment on one day so I go in for my appointment then they say I'm not scheduled that I'm scheduled for a different day which they could not find any appointment book when my daughter went up there they can't get their act straight. Nobody knows what they're doing. I just got a new insurance and I cannot even get my paper signed for the insurance company. I wish I knew where to go or how to report this place for being so unprofessional and not being able to get anything done. I need my medicine and I have been out for over a week. I am 84 years old and it is critical that I get my medicine so what am I to do?

They care for what is bothering you. They explain things so you understand. Treatments are easy and…read morestress free.

Takes good care of my heart. I have HCM and they have treated me since the beginning.read more