Nehmen keine Patienten auf. Telefon dauerbesetzt (Yhöhrer zur Seite gelegt?)read more

The receptionist nurse and lab staff went above and beyond and were super kind to offer a needed…read moreservice for free. Thank you!!! (though... in the end they did not catch the problem I had, and months later my normal doctor detected what they missed) They also have an in house lab for any of your testing needs The offices are modern new and very clean.

I have been to this surgery a number of times and the care I have received has always been…read moreexcellent! The people at reception are great as well as the people in the laboratory. Dr. Bernhard Bieniek is very patient and explains what he's doing. I feel extremely comfortable with him. They specialise in Psychiatry/Neurology/Infectious Diseases (HIV and Hepatitis)/Diabetes Mellitus

It's June, which means my allergy season is in full effect right now. This was something I totally…read moreneglected to think about until it was already upon me, and I realized I only had a few weeks of Allegra-D left. After finding out the German name from a doctor friend, I decided to see an allergist. Need allergy medicine? See an allergist. Makes sense, right? Except that every English-speaking allergy doctor I came across was booked for months. That wouldn't do. Instead, I decided to see a regular practitioner. Of course, I encountered a similar problem. All the doctors were either booked for months, or on the other side of town. I, for one, would like to be able to walk a few blocks or take a short bike ride to see mine. Well thank goodness for aerzte-berlin.de - I was able to put in advanced criteria and when looking for English-speaking doctors in my neighborhood, came across one just a couple blocks away. I quickly called and was told to come in and wait. The reception area is super small and it took a while to be helped, although I don't think that was any fault of the people working. Once I registered, I waited in an adjoining room for maybe 5 or 10 minutes before I was seen. The wall is covered in (faded) reprints of Van Gogh and Monet paintings - a nice touch when compared with some of the awful art I've seen on office walls elsewhere. The seats were multi-coloured with shiny plastic shells - they reminded me of M&Ms... I can't say anything about Dr. Cotanidis, but as for Dr. Engert, he was great. I immediately told him that I heard he spoke English, and he switched right away - and speaks it well! He sat down with me, took the time to not only hear what I needed but also ask the appropriate follow-up questions, and then accompanied me to the front and waited until my prescription was given to me. All in all, the experience was about 30 minutes. I got what I came for and left with a good impression. Extra note: In addition to speaking English (and German), Turkish is also spoken here.

Dr. Cotanidis is very nice, fast and speaks English…read more It's worth noting that even the receptionist speaks a bit of English, and you can come in without an appointment during the practice hours. I needed to do a medical check up for health insurance, and I really needed to get the blood test results rushed. These wonderful ladies got them to me on Thursday morning, instead of Monday (which would be their normal lab processing time) after I explained my situation. Super grateful! Will be back. PS. Dr. Cotanidis is lovely, and she looks a bit like a young Tove Jansson. I grew up with the Mummins, and found this incredibly sweet and reassuring. :)

DO NOT GO HERE. DO NOT GO HERE. DO NOT GO HERE. The worst, rudest, most terrible practice I have…read moreever seen. Made an appointment this morning, and was told to come at 16:30, I arrive at said time and was then SCREAMED at for showing up at the time I was asked. The doctor laughed me away, and then his staff came out and yelled at me. This is no way to run a business. I am appalled, hurt, and now will not be able to revive a covid test. SHAME ON YOU. If I could leave 0 starts I would. It is completely unprofessional and inappropriate to not only laugh at, but scream at a patient. even if i had gotten the appointment time wrong (which I know I didn't because I was told it would be near closing time) , you come speak to my face, not from a side door 10 feet away, you speak to me politely, and you do not laugh and scream at me. So inappropriate. I am a hypochondriac as is, I have a lot of anxiety when it comes to doctors, and you have completely ruined this practice for me. I am so disappointed and upset.

From the owner: Wir sind seit dem 1.April 2013 eine Gemeinschaftspraxis für Allgemeinmedizin…read more Die Praxis besteht als Ambulatorium des "Rat des Stadtbezirkes Friedrichshain" seit 1954. Aus dem "Ambulatorium" wurde 1992 eine Praxisgemeinschaft. Diese Praxis übernahm Winfried Weber 2002 von Frau Dr. med. Maria Louise Hall. Nach langen Vorbereitungen gründeten wir 2013 eine Gemeinschaftspraxis für Allgemein- und Familienmedizin. In den nebenstehenden Menüs können Sie die wichtigsten und auch interessanten Dinge erfahren. Die aktuellen Ereignisse können Sie auch auf unserer Facebook-Seite nachschauen. Dort werden auch Praxisschliessungen kurzfristig angezeigt.

I have been going to this doctor for a few years now. Overall the doctors are friendly and helpful…read morebut will only diagnose you for a very short time. This is not great but understandable since they have a lot of patients. Like other reviews have mentioned, a bit strange that you need to make an appointment for emergency hours (this was even before Corona). But it's usually pretty easy to get an appointment quickly so it's not a big problem. That being said, after today's encounter with the receptionist, I am considering switching doctors. When I emailed about an issue, I got a very very rude email reply. So I tried to call to clarify the situation and the receptionist on the phone, same person who wrote the email, was even more rude. This whole time she was speaking perfect English but when I told her that there is no reason to be so rude, she started to pretend that she doesn't speak English and told me something along the lines "I am German and this is my homeland, if you want to talk to me then you have to speak German" (in perfect English). Of course I can't expect everyone to be able to speak English. But when they do speak it and are refusing to do so for xenophobic reasons, then I think this is a big problem.

My experiences have been very good! Very effective,…read moreefficient and friendly.. perfect location and a lovely waiting room view of Warschauer and Ostbahnhof!

Very friendly and professional practice. However not every lady at the reception desk spoke…read moreEnglish, we managed to communicate. The doctor spoke English well. It was a simple check up so i have nothing more to add than that it was over all a good experience to go there.