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Gerald MacKenzie Inc General Contractor

1.0 (1 review)

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12 years ago

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Ridans Home Maintenance - Replaced stainless steel sink.

Ridans Home Maintenance

(24 reviews)

We started to install a basement bathroom and had removed a large portion of the concrete floor to…read moreget at piping. We also completed basic framing. Then we changed our mind and decided to remove that work and restore the area to its original condition. To do the restoration work we reviewed multiple-capable contractors in the area using Yelp. We chose Ridans Home Maintenance based on those capabilities and friendly communications. The work was done as mutually scheduled employing quality methods, materials, and crew. After, Dan and his men cleaned the area, removing discarded material as requested. The work and price was acceptable and referrals by us would be provided gladly.

At first, this seemed like a good business. I needed to replace some old bathroom sink pipes…read morebecause they were starting to show their age and become loose. I scheduled an appointment, but the company reached out to reschedule because they were busy, which I understood and agreed to move it to the following day. The second appointment was scheduled for 9:30 AM. I waited for two hours expecting someone to arrive, but no one showed up. I eventually had to call and text for an update, only to be told they were unable to come out again. I understand that things happen, but having to reschedule twice and not receiving communication until I reached out myself was disappointing. Overall, the experience felt unprofessional and was frustrating as a customer who was trying to get a needed repair completed.

Gerald MacKenzie Inc General Contractor - contractors - Updated November 2026

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