George's Flowers
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We were very pleased with the large plant arrangement George's Flowers prepared for a recent funeral service in downtown Roanoke. It was exactly what we wanted, a very fair price, and they provided us a photo of the plant prior to delivery. They are conveniently located to provide prompt delivery to many churches and other customers in Roanoke. They provided excellent customer service with very helpful suggestions. We highly recommend George's Flowers for your floral requirements at any event!
I was impressed with the price and selection of flowers online. I was ordering for my beloved brother-in-law's funeral, which i could not attend. I received regular emails regading the status of my order, including a photo of the arrangement before it was delivered. It looked so much like the photo on the website that i thought they had just recycled that photo. But no, there were subtle differences that indicated it was indeed my arrangement, an almost perfect replica of the one they advertised. It was delivered on time for the visitation. My husband was there and sent photos as well; he said it was absolutely lovely. I had a good experience using the website and paying was easy. There was a wee bit of miscommunication between the shop and the funeral home, which the flower shop called and left me a message about. By the time i was able to call back, the issue had been resolved.
I ordered a funeral spray in white for Mom. I liked the look of the photo on webpage. The flowers arrived fresh and more beautiful than the picture. It was stunning work and reasonably priced. I will use this florist every time I need to order flowers. Thank you George Florist! Judy Mattox Dec. 6, 2024
Called them from Los Angeles to purchase a corsage, boutonniere and bouquet for my best friend's son's junior prom. Their service was amazing and efficient. Pricing was very reasonable. Will definitely go back again! The arrangements were stunning!
Wow. Where to begin? Ruth answered and was super pleasant and accommodated a same day delivery, which was so appreciated. She took the time to go over the different color orchards and how many stalks, blooms, and buds each had which was helpful. We also upgraded the pot from terracotta to a glass. Ruth is the only reason this review could be a 2 star since she was very professional, despite my feeling that the arrangements looks so so so cheap and that she hasn't been exposed to what a true professional florist would make . I expressed to her after seeing this arrangement (unfortunately, after it was delivered), that it looks worse than what I get a Trader Joe's for $17 and that it could have been straight from Kroger. Any orchid I've purchased from an actual professional florist always has some kind of decorative or artist elements to it. Curly willow, some type of decorative ties for the stalk/posts, anything. Good lord, anything. AND THIS WAS $80!!!!!! Hey George, you should be sooo embarrassed. This was so disappointing. When I saw the picture and showed it to all of my co-workers and sisters they couldn't believe how terrible it looked. I'm embarrassed that I gave this to someone. When I called the store after seeing it, telling Ruth very politely that they should truly be mortified that they sent this out and has the owner seen it, she said this is our standard orchid they usually send out. She said she'd give the suggestions to the owner but it's what they always do and was pretty indifferent about my feedback. I think this is an example of how everyone has different standards...some obviously WAY WAY Lower than others. If their customers feel this is an $80 orchid (yes, of course you factor in, some of this was a delivery charge), then go for it. Just felt people should know the standards so expectations are realistic. Townside Garden does an amazing job with orchid arrangements...but only if you want elegant and sophisticated, not cheap, barren, and ugly. Even orchids at Fresh Market (please see pics of what I could have gotten from Fresh Market for 1/4-1/3 the price) that range from $19.99 to $29.99 are way nicer even with just a single stall vs 3 in that lame arrangement. Responding to George "the florist" comments. The pictures speak for themselves. Customers can make up their own minds if your lame orchid is worth $80. Promoting someone else's business? I guess if a grocery store has a better product than you, that really is offensive. There's clearly a reason you are defensive. I have posted them on social media and have gotten comments "ugliest orchid ever" "he probably got it at Lowe's" "what a rip off". Too bad you had such a horrible response to a customer complaint. This could have all been avoided if you had just acknowledged such a horrible job. Yeah. Great job delivering such a hideous flower in such a short time. Should be proud ;). At least he isn't saying it's a beautiful flower or worth what he charges. Hmmmm
"What a great experience using George's Flowers The staff was helpful and the flowers are beautiful!!! I really like getting a photo of what was sent. And my mom was so excited seeing their delivery truck when she went to the door. She said "They are the best!" And she loved the flowers for her birthday ? Thank you, thank you"
Excellent customer service. I found another arrangement on another site and they were able to replicate it and make it even nicer. It was a sympahty plant that was beautiful and the centerpiece at the grieving families home's after the funeral event. I I called it in since I was in another state the person on the phone was very professional. They delivered the confirmation email the next day on what the arrangement looks white and when it was delivered. I would use them again 100%. The arrangement and precise service made a huge impact for the family. The other site a national flower service couldn't deliver the special order for five days.
The most gorgeous, fresh, vibrant bouquet. These were a surprise from my boyfriend who's currently deployed. I was gone hiking during the day and on my way home got a sweet voicemail saying that they'd left the delivery outside my door in the shade and hope I enjoyed them. I imagine they look forward to getting to see the reactions from happy customers when they're delivered, so I want them to know how excited and touched I was to receive them and how absolutely beautiful they are even though I wasn't there to receive them in person.
Reviews are largely positive. Customers praise the friendly and helpful staff, as well as the beautiful and unique arrangements. Many also appreciate the wide variety of gifts.
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3 months ago
I always choose George's Flowers because they offer so many unique arrangements & merchandise. Their Customer Service can't be beat! My most recent purchase was the Happy Face mug arrangement. George's sends you a picture after it's delivered, & it looks just like the online photo!! I also like that they offer unique tapestry throws & I recently purchased it for my friend's husband's funeral. It was beautifully presented, & I opted to get the display easel. I had trouble using the online ordering system, & spoke to several employees, & Alyssa (sorry if misspelled) was such a huge help & resolved the issue for me with much grace & patience. I've also been inside their shop, & it is a wonderland of plants, flowers, containers, plushies, candy, you name it, they have everything to make your flower delivery or pickup extra special & thoughtful! I highly recommend George's Florist for all of your special occasions or "just because"! read more
While I've visited many of the new restaurants, in their VIP Grand Opening, that have currently opened in Roanoke, Virginia, something that I've noticed in common in all of them has been a beautiful floral arrangement from George's Flowers. They have not only standed out, but have given the different places an air of distinction. Two of the places that come to mind are the Six and Sky Restaurant and the new Starbucks in the heart of Downtown Roanoke. In the first case the flower arrangement was placed on the Host's station and in the second one it was placed on its large conference size table located in one of its corner there. Today, I decided to go visit the flower shop that has come out with such wonderful flower arrangements creations. Since its establishment in 1981, George Clements, the owner, has grown his business into the areas "go-to floral shop for everyday events such as, grand openings, weddings, birthdays, anniversaries, holidays, religious services, get well soon wishes, funerals, celebrations, and special occasions, making a point that not only "ladies prefer flowers." Located on 1953 Franklin Rd SW in Roanoke, Virginia, just around the corner from Towers Shopping Center and with an online presence on their website at georgesflowers.com, this locally-owned flower shop, not only has custom flower arrangements and thoughtful gifts, but is also known for its exceptional same day flower delivery services in Roanoke and the surrounding areas, including Salem, Smith Mountain Lake, Cave Spring, and Vinton. But as if all this wasn't enough, during my visit today, not only was I able to observe one of its flower arrangements' artist crafting a masterpiece for a specific customer's request, but I was able to observe firsthand the friendly, helpful, and professional staff who provide excellent customer service and go above and beyond to ensure satisfaction. As soon as I arrived to the flower shop, I was greeted with a warm welcome and after my request was kindly given a tour of place and shown the different gift products besides flowers that they have available; from gift cards, to boxes of chocolates, to stuffed animals, to bottles of champagne, to name just a few. And if you compare their prices to their masterpiece creation you're definitely getting more value for your money. I wanted to donate a flower arrangement to the Madonna House Chapel for a Special Mass they have once a month by one of our local priests, and was able to find the perfect flower arrangement in one that they were working on. It came from their catalog with certain modifications requested by the customer and created by one of their flower artists. They provided me with the name of the arrangement, the delivery price according to their address, and the option of coming back to order it once I knew the exact date, calling in the order, or ordering it through their website. In conclusion, I highly recommend this local flower shop to all those needing flowers for a special occasion. I invite you to view my photographs accompanying this review, to get even a better feel for the place as you know a picture is worth a thousand words, and I assure you that you'll be greatly satisfied beyond your highest of expectations. read more
2 years ago
I'm from Florida and I called George's Flowers to deliver an arrangement to our friend in support of her new chapter and great achievement. Julia is awesome. Not only is she knowledgeable but patient as well. I have her my list of what I wanted and she did the magic. Also, the company sent a picture before they delivered the arrangement. Not only were we extremely pleased, our friend was over joyed with the surprise. Thanks Julia. Definitely will be doing business with you again. The costs were more than fair and the deliverable far exceeded our expectations. end product is good. Quality products. read more
11 months ago
We were very pleased with the large plant arrangement George's Flowers prepared for a recent funeral service in downtown Roanoke. It was exactly what we wanted, a very fair price, and they provided us a photo of the plant prior to delivery. They are conveniently located to provide prompt delivery to many churches and other customers in Roanoke. They provided excellent customer service with very helpful suggestions. We highly recommend George's Flowers for your floral requirements at any event! read more
8 months ago
I was impressed with the price and selection of flowers online. I was ordering for my beloved brother-in-law's funeral, which i could not attend. I received regular emails regading the status of my order, including a photo of the arrangement before it was delivered. It looked so much like the photo on the website that i thought they had just recycled that photo. But no, there were subtle differences that indicated it was indeed my arrangement, an almost perfect replica of the one they advertised. It was delivered on time for the visitation. My husband was there and sent photos as well; he said it was absolutely lovely. I had a good experience using the website and paying was easy. There was a wee bit of miscommunication between the shop and the funeral home, which the flower shop called and left me a message about. By the time i was able to call back, the issue had been resolved. read more
Business owner information
George C.
Dear Sonja, Thanks so much for your kind review. Being an early…
2 years ago
I ordered a funeral spray in white for Mom. I liked the look of the photo on webpage. The flowers arrived fresh and more beautiful than the picture. It was stunning work and reasonably priced. I will use this florist every time I need to order flowers. Thank you George Florist! Judy Mattox Dec. 6, 2024 read more
2 years ago
Called them from Los Angeles to purchase a corsage, boutonniere and bouquet for my best friend's son's junior prom. Their service was amazing and efficient. Pricing was very reasonable. Will definitely go back again! The arrangements were stunning! read more
1 year ago
3 years ago
2 years ago
2 years ago
2 years ago
2 years ago
4 years ago
8 years ago
Wow. Where to begin? Ruth answered and was super pleasant and accommodated a same day delivery, which was so appreciated. She took the time to go over the different color orchards and how many stalks, blooms, and buds each had which was helpful. We also upgraded the pot from terracotta to a glass. Ruth is the only reason this review could be a 2 star since she was very professional, despite my feeling that the arrangements looks so so so cheap and that she hasn't been exposed to what a true professional florist would make . I expressed to her after seeing this arrangement (unfortunately, after it was delivered), that it looks worse than what I get a Trader Joe's for $17 and that it could have been straight from Kroger. Any orchid I've purchased from an actual professional florist always has some kind of decorative or artist elements to it. Curly willow, some type of decorative ties for the stalk/posts, anything. Good lord, anything. AND THIS WAS $80!!!!!! Hey George, you should be sooo embarrassed. This was so disappointing. When I saw the picture and showed it to all of my co-workers and sisters they couldn't believe how terrible it looked. I'm embarrassed that I gave this to someone. When I called the store after seeing it, telling Ruth very politely that they should truly be mortified that they sent this out and has the owner seen it, she said this is our standard orchid they usually send out. She said she'd give the suggestions to the owner but it's what they always do and was pretty indifferent about my feedback. I think this is an example of how everyone has different standards...some obviously WAY WAY Lower than others. If their customers feel this is an $80 orchid (yes, of course you factor in, some of this was a delivery charge), then go for it. Just felt people should know the standards so expectations are realistic. Townside Garden does an amazing job with orchid arrangements...but only if you want elegant and sophisticated, not cheap, barren, and ugly. Even orchids at Fresh Market (please see pics of what I could have gotten from Fresh Market for 1/4-1/3 the price) that range from $19.99 to $29.99 are way nicer even with just a single stall vs 3 in that lame arrangement. Responding to George "the florist" comments. The pictures speak for themselves. Customers can make up their own minds if your lame orchid is worth $80. Promoting someone else's business? I guess if a grocery store has a better product than you, that really is offensive. There's clearly a reason you are defensive. I have posted them on social media and have gotten comments "ugliest orchid ever" "he probably got it at Lowe's" "what a rip off". Too bad you had such a horrible response to a customer complaint. This could have all been avoided if you had just acknowledged such a horrible job. Yeah. Great job delivering such a hideous flower in such a short time. Should be proud ;). At least he isn't saying it's a beautiful flower or worth what he charges. Hmmmm read more
Business owner information
George C.
Hello George here responding.…
6 years ago
"What a great experience using George's Flowers The staff was helpful and the flowers are beautiful!!! I really like getting a photo of what was sent. And my mom was so excited seeing their delivery truck when she went to the door. She said "They are the best!" And she loved the flowers for her birthday ? Thank you, thank you" read more
Business owner information
TeamFloral S.
Thank you so much LInda! So happy to hear your mom loved the flowers…
3 years ago
3 years ago
10 years ago
Excellent customer service. I found another arrangement on another site and they were able to replicate it and make it even nicer. It was a sympahty plant that was beautiful and the centerpiece at the grieving families home's after the funeral event. I I called it in since I was in another state the person on the phone was very professional. They delivered the confirmation email the next day on what the arrangement looks white and when it was delivered. I would use them again 100%. The arrangement and precise service made a huge impact for the family. The other site a national flower service couldn't deliver the special order for five days. read more
4 years ago
The most gorgeous, fresh, vibrant bouquet. These were a surprise from my boyfriend who's currently deployed. I was gone hiking during the day and on my way home got a sweet voicemail saying that they'd left the delivery outside my door in the shade and hope I enjoyed them. I imagine they look forward to getting to see the reactions from happy customers when they're delivered, so I want them to know how excited and touched I was to receive them and how absolutely beautiful they are even though I wasn't there to receive them in person. read more
13 years ago
It was a little hard to find but well worth it I walked in and was made to feel very welcome they had a great selection and even let me pick up my own arrangement for them to put together for me there was even a yelp discount for checking in there all in all I had a great experience shopping and I would definitely purchase from them again read more
6 years ago
Business owner information
TeamFloral S.
Thank you so much, Tammy! It was a pleasure to work with you for your…
8 years ago
George's is the only florist I use. The best in town! Carey is the best floral designer. I am very picky and he always accommodates me. Highly recommend!! read more
8 years ago
I was very pleased with both the flowers and how the company operates. I received a pre-delivery photo after the flowers were designed and then an update once they were delivered. I was very pleased knowing the flowers were fresh and beautiful prior to the funeral. read more
5 years ago
4 years ago
Business owner information
George C.
Hi Nancy,…
7 years ago
Thank you for making it so very easy to make our out of town Aunts birthday so very happy for her. She LOVED the arrangement she carried it to all her friends' apartments in her assisted living and they all agreed it is the cutest thing ever! read more
7 years ago
Just want to give George his thumbs up since some flowers so mother for Valentine's Day always used to use when 800 flowers but she never was happy so I called George's in Roanoke Virginia which is a local flower shop near her sent her some roses and she sent me a picture today on the 24th in a still look beautiful thanks George appreciate you read more
4 years ago
Business owner information
George C.
Thank you for taking the time to reach out to us offline and on. We…
8 years ago
8 years ago
11 years ago
Ordered flowers for my mother's birthday. At first, I was not completely in love with the arrangement (it was a little smaller and different than what I thought I paid for). Misty Sprague, the owner, called me right away and told me that their designers were going to redo it and resend me a picture. They did that right away, and the finished product was beautiful; my mom absolutely loved it!! Great customer service, and beautiful flowers. read more
Business owner information
George C.
Aidan, Thank you so much for your kind words and I'm glad that we…
11 years ago
9 years ago
My mother absolutely LOVED the arrangement and the flowers arrived within a few hours of ordering! I will definitely use them again whenever I need to order flowers for her! read more
6 years ago
Business owner information
TeamFloral S.
Thank you Dayna! So so happy to hear you enjoyed how your arrangement…
10 years ago
9 years ago
9 years ago
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