Great Agency. Seriously, they are helpful and kind. Unfortunately, because I left the area, I was…read moreunable to continue on with Robert Wells agency. I haven't found anyone else of such great help in my new region.

I am new to Sullivan County and was referred to Robert at State Farm from a neighbor. I stopped in…read morewithout an appointment and was helped right away. Robert and his team took ample time out of their day, to make sure that I understood the coverage I was purchasing and answered all my questions. I left there not only satisfied, but feeling as if I am in great hands and that I can count on this office for all of my needs. The girls in the office were also helpful and welcoming. I truly recommend Robert Wells State Farm for all your insurance needs.

I highly recommend Fox Insurance for your home and auto insurance needs. Colleen is a master of her…read morecraft ! Last week , after my home was badly damaged following the torrential downpours , Colleen was available IMMEDIATELY and walked me through the entire claims process ; most importantly she was empathic and warm. I can't thank you enough for making me and my family feel safe and cared for in our time of need.

We used the Fox Agency for insurance on a 12 year old used car. We canceled our policy-with…read moreconsiderable difficulty-after we realized, through multiple quotes with other insurace companies, that we were being overcharged at a rate of $1200 a year. We thought to shop local and to support our community and instead got grossly overcharged. The Fox Agency's employees were obnoxious-telling us multiple times that we could not cancel- as well as not providing us with the appropriate insurance documents to register our car which required not only multiple trips to DMV but one stay at DMV that lasted 4 hours to resolve. Would never use again and, frankly, wonder how they can even stay in business. SHAMEFUL.

It was all good until I was passed off to an assistant who lacks the level of professionalism I…read moreexpect from a Company that has; 1. Discontinued my Road Side Assistant. Even after I told them I have a small child and need it in case of an emergency. No prior notice. 2. They discontinued my Insurance Policy all together for months! No prior notice. 3. Then retro-billed all the charges they were not charging me, for the service the "accidentally discontinued... Back onto my Bill! No prior notice. ALL WITHOUT PROPER NOTICE, IF ANY AT ALL. Now my bill is larger than it's ever been and I'm feeling bless. PLUS an assistant with an attitude. Why would they make me feel like I am the problem....!??

I've been a statefarm customer for years! Diane was not my agent! She is now! About a year ago, I…read morehad an issue. My agent wasn't available, so Diane helped me out of a jam! Even though she wasn't my agent! And just recently again she helped me out, going above and beyond Her call of duty!

Malinda helped me and my family transfer our insurance over from a company that made me feel like 1…read morein a million in the worst way to her office which makes me feel like 1 in a million in the best way. Malinda is professional, knowledgeable, friendly and always available to help with any question you might have. After a series of moves and a lot of disappointment with our prior insurance company I'm so glad that I've found Malinda who makes me feel secure that my home and car are always taken care of. I couldn't recommend her highly enough and look forward to a continued relationship with her and her office.

Jim DeMaio and his staff are absolutely terrific. We are approaching 20 years with their office…read moreand never had a problem. I can only comment on Brittany for now as I don't recall the other staff members names. They are all always helpful and prompt. Their pricing is very competitive. I rate them a 10. AAA H. Roemer Hudson Valley, NY

Most annoying company ever. For years, they send multiple letters in the mail each month, to each…read moreadult household member. They make repeated robo-calls for which no one responds when you pick up. I assume this is just to confirm a valid number, because it's immediately followed by text messages and e-mails. PLEASE STOP CONTACTING ME!!!! At this point, I wouldn't do business with you even if I wanted to leave my current insurer.

I mainly worked with Joe during my process, with a solid convo with Wyatt as well. I switched both…read moremy investment property homeowners insurance, as well as my primary home (which I also use for STR). I also ended up switching my cars for the discounts. They are extremely thorough, detail oriented, and patient. I ask A-LOT of questions and details before making any decision, including future ideas/decisions I may have to make and they answered every single one happily. I got a sense that they care, they know their stuff, and really do advise with best interest in mind. They take the time to explain everything and why it is what it is or why they advise what they advise. Joe continues to answer my questions and help as I make certain transitions and changes in my businesses and policies. HIGHLY recommend- would recommend to clients of my own and honestly feel like I will have them by my side long term.

I've only dealt with this office from the end of 2013 until now. In that short amount of time this…read moreoffice has been AMAZING! Cheryl in the office has been a listening ear & has always gone above & beyond. I've also had one on one experiences with Jim. I am only ending this business relationship because I have moved out of state. I would recommend them again & again

Heather is always a great help with all my insurance needs. I have been a loyal State Farm…read morecustomer for over 45 years.

The staffs were okay. Good service just without smile. I sent them a quote indicating exactly what…read moreI wanted for policy; and the lady gave me a policy with an item I didn't need (partially my fault since I did not double check it). And they did not help me set up the online access; I had to call the main company and figured out that they did not even input my data into the system. NO USER-ID NO PHONE NUMBER!