Went to the ER twice, two specialists, and two people at my pcp - No one figured could figure out…read morehow one night I woke up and all the sudden didn't have feeling down the left side of my leg; like when you fall asleep on any appendage you get the pins and needle feeling. My dad works for Sheltering Arms and told me to make an appointment with him; I went in, and he grabbed a part of my butt after I told him the symptoms and immediately felt the nerve pain. In one conversation, and in one swift movement after two months of hell, Hagan Jackson found and solved my problem in a matter of seconds. Best neurologist in Richmond.

This guy is great! He has a good bedside manner! He was quick to diagnose my problem and get me…read morehelp I'm very thankful for his help he is very up to date on his medicine and treatment this is very good to know thanks doctor!

Dr. Ellis is a wonder. She has been my PCP for many years and she now works here at the Mayland…read moreClinic. She is so thoughtful, thourough, and has an incredible bedside manner. She explains every test result in layman's terms without having to be asked. It's not easy to find a doctor of her caliber any more. The office staff are equally great to deal with. The nurses go way above and beyond to help you feel comfortable doing everything they can to be of help to their perspective doctors. Never a long wait in my experience. That's wraps it up.

Full disclosure: I am a VCU employee but I am not a medical professional…read more I get all of my medical care at VCU-MCV and I could not be happier. I see Dr Ham at Mayland for treatment of migraines. She and her staff are top-notch and I feel I am in very good hands. The Maryland facility is easy to get to (access, easy parking) and the administrative staff make check-in and check-out a quick and easy process. I have never waited more than 10 minutes in the waiting room before getting to see the doctor.

Dr Alan Schulman is very easy going…read more There is no pressure or stress He is calm during the visit and centered on the patient while remaining personable. It is almost like talking with your best friend He takes his time and is very considerate of everyone in the room, especially the patient and anyone who attended with the patient KUDOS!!!

Gave this place a try because their reviews were good & they seemed to care about their patients…read more Initial consult was set 6 months away. During the consultation, the Dr. Dreama was rushed & rude. She didn't even preform my physical examinations for the 6 minutes she in & set for an EMG in 4 months with a followup in 12 months to discuss next steps, but it's a nerve disease that needs urgent treatment. Absolutely wild. We found someone else with more availability & more care, so I tried to call & cancel the appointments in the future & waited on hold for 11:42 only for a call center to answer & tell me they couldn't take a message. Never again. The patient portal won't work either because they didn't take the time to enter my email address that I had to provide them about 81 million times either.

Here's a red flag: Dr.Alexis Chappell does not see patients in person. I've asked repeatedly for…read morean in person appointment and they keep saying she doesn't see patients in person. I have spent a total of 100 minutes with this practice. A 10 minute intake (scheduled for 40 minutes) that was very short and probably the worst intake interview I've ever had by a medical practice. When that interview had concluded, I actually thought, wow, she has to do a complete review of my life based on a 10 minute intake, some basic paperwork, and a 4 hour test. The next visit was scheduled for 4 hours; it was over in 90 minutes. It's timed by the way. Not like it was going to run for 4 hours. Literally timed but I still prescheduled time away from work for 4 hours. Inconvenient for me to say the least. Had to wait weeks for these appointments. I had a 40 minute video appointment today. Due to technical difficulties the doctor said she would call me back. Never got a call, text, or message in MyChart to figure out where the difficulties were. I called to the main number several times and explained what had happened--the visit was disconnected somehow. I got hung up on twice after explaining what happened. I even wrote the staff a message through MyChart to let them know the issue and lack of response was not acceptable -- I've heard nothing and don't expect to. BTW. The issue with the phones and lack of answering them: I was previously told there were staffing issues (when I tried to get the first appointment--took two days of calling in). When you do get someone on the phone, they act like you are the disruption to their day and act like they are doing you a favor by just answering the phone. And then disconnect the call. Professionalism at its finest. Naturally after my 40 minute appointment was expired and I'm still waiting in the "video lobby" I get someone on the phone that says I'll have to reschedule. I have a follow-up visit scheduled with another provider based on these test results in 4 days. The doctor will not release the medical results to MyChart or to my other provider without a release (still won't release them to me) but I filled out the release that they did manage to finally send through MyChart. No where was there a fax number to send it back to (yes they wanted a fax) so I dropped it by the office. I stayed to make sure it was sent and then was told it will take a week or two to get my results to my other provider. That doesn't help me at all. That tidbit of information should have been relayed to me on the phone since I took the time to drive to the office to hand deliver it to make sure it was promptly addressed. Jokes on me. They do not care. This provider does not treat patients as people; just putting you through the tests and collecting your money. They make no effort to correct or fix the issues. They made no accommodation to try to get me worked in at another time or even apologize for the "problems". Instead, blamed it squarely on me, offered no support, and basically said there was nothing they were going to do or could do. If you want to be treated like a number, this is your place. If you want to feel like a valued human being, I urge you to seek help somewhere else. And I probably had a Karen moment or two today due to frustration but, not unwarranted or disrespectful. Overall, my experience has been less than stellar. Would not recommend.

was easy to make an appointment to see a neurologist. Neurologist was concerned about my health…read moreissue and was willing to listen to me tell her about my health issue.

My wife has had back pain for some time. We considered surgical options but we were advised to try…read morephysical therapy first. This helped a little. As an anesthesiologist, who is more than familiar with the failed back surgery syndrome, I was interested in alternative therapies. I looked up Dr Groopman, who is boarded in internal medicine, emergency medicine as well as acupuncture. He brings a broad perspective to his practice and he is very thorough in his initial examinations; as a physician, he is able to bring a multimodal approach to pain control, not just using acupuncture, and his treatments of my wife's back pain have proved extremely effective. A more caring empathetic physician would be hard to find and we both feel very grateful that he is taking care of us. We both recommend him very highly. As an addendum, I recently developed trigeminal neuralgia. After seeing a neurologist who prescribed a MRI and medication, I went to Dr Groopman, who had just recently presented a case report on his successful treatment of trigeminal neuralgia using acupuncture. I received a course of treatments and it's been two weeks since my last one. It would seem that the condition is in remission. I am thrilled.

Now where should I start, I have a unusual case of vertigo. I've had symptoms for four years, but…read morerecently it has started to effect my driving. So my family physician referred me to Dr. Shaia at Balance Center. They ran a battery of tests and found nothing, so then he tried me on some meds. Now that didn't work, so he has done all he knows what to try. And he has now recommended me to see a neurologist. I was a little disappointed he couldn't find a resolution for my problem. But I can't blame him my problem is beyond his field of expertise. So if you have balance issues I highly recommend you seek Dr. Shaia out he can help you out.