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Gentry Motor Company

4.3 (7 reviews)

Services - Gentry Motor Company

Auto detailing work

Check engine light

Engine oil light diagnosis

26 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Paint and exterior protection

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Scratch removal

Transmission leak inspection

Car wash

Interior detailing

Protection

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4 years ago

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John G.

Thanks Pamela! I appreciate the business - hope to see you again soon!

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7 years ago

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John G.

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7 years ago

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8 years ago

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6 years ago

Good people. Always communicate repairs and do what is asked. If something goes wrong, they go beyond expectations. Thumbs up.

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5 years ago

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8 years ago

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Minus Muffler-Full Service Garage & Towing

Minus Muffler-Full Service Garage & Towing

(9 reviews)

Daughter goes to school in Macomb and she needed some work done on her car. Minus Muffler broke…read moreanother part while fixing the part that we had problems with. Then they expected me to pay for the part they broke. Owner became very belligerent on the phone and even called my daughter a "Tramp" and we had to get the police involved to resolve the bill. STAY AWAY!!! Update: It also appears that they broke a piece of the molding in the wheel well. URRRRGGGG! Another Update: Looks like they did a bunch of damage to the rotor and some other parts under the car. HAD HAMMER MARKS ALL OVER THE ROTOR! Had to replace it. About $800 in damage! Here are some images of the damage: http://www.flickr.com/photos/christophersens/2462357663/in/set-72157604998992202/ http://www.flickr.com/photos/christophersens/2463195750/in/set-72157604998992202/ http://www.flickr.com/photos/christophersens/2462371075/in/set-72157604998992202/

I have been going to Minus for more years than I like to admit. But, the reason I keep going back…read moreis the quality of mechanical service and the friendly staff. I just had my oil changed while I waited. (I did have an appointment.) Terry is a professional who knows what needs to be done and recommends schedule for future service. It is always fun chatting with Frank if he is around. Prices are comparable to most places, but the service over big dealerships is so much nicer. No fancy waiting rooms, but you don't need one when you get this quality. Highly recommend you visit Minus Muffler & Service in Macomb, IL for any mechanical, muffler, or other service. I recently purchased new tires here, also and they are great!

Woodrum Ford Lincoln Toyota

Woodrum Ford Lincoln Toyota

(8 reviews)

I wanted to take some time to share the outstanding experience that my family had at Woodrum…read moreToyota. We had been looking for a specific make/model vehicle for our new driver, and they had one. We worked with Ben in sales who answered all of our questions, followed up when requested and made it his goal understand our wants/needs and meet them. Ben advocated for the deal we wanted to make and we were able to do it without haggling, which was refreshing and appreciated. Big thanks and kudos to Ben, our salesman and Jared, the sales manager for a terrific, hassle free experience. We drove away with the vehicle we wanted at the price we wanted. This was the easiest and frankly, most enjoyable car buying encounter I've ever had. I 100% recommend Ben, Jared and Woodrum to anyone looking to buy! A+ experience! Thank you!

I signed a contract on the 24th of September for a brand new car with Michael, the sales manager…read more Essentially, he messed up the paperwork. Two weeks after the purchase, he had someone call me and tell me that my payment was going up because they screwed up. Obviously, I said 'absolutely not, you better figure it out or take the car back but I'm not paying more than the agreed upon amount.' They finally got it fixed and I signed a contract with slightly new terms. Then they screwed up again, so I had to sign another contact the same exact day just for clerical issues. Move forward again two weeks, so a nearly a month after the 'purchase', I get called again, this time by the finance manager, Vince. I'm told, 'hey I don't know what's been happening here but I'm just trying to get this all squared away, so we need you to sign a new contract.' In case you missed it, that would be the fourth contact I would need to sign with these lunatics. They seem to act as if this is normal, like I shouldn't be outraged about this, that it's normal to call up clients and tell them they screwed up and your payment is going up. At this point, I've had it. I don't even own the car a month later. I drove the car more than. 2,500 miles so far as my partner and went on a road trip. The paint on the hood has chips from the same trip (so much for the coating I paid extra for to protect the paint). So I tell them, I'm done with one sided changes. Either we renegotiate a new contract beneficial to me or I'm not signing up to their new terms and conditions. Then it goes quiet. Finally, they have the sales person text me trying to talk me out of it. He brings up his kids and wife trying to guilt me into this nonsense. I'm still a no. I'm done signing new contracts that do not benefit me. I'm tired of the lackadaisical attitude they have given me. Particularly, Michael the sales manager and the person who made the initial mistake, has been nothing short of a a****le to me every time I've spoke to him. Absolutely terrible customer service. Now, they refuse to renegotiate the car. So I said, okay refund my down payment and come get it. I'm done. I'll take my business elsewhere because you do not deserve it. This was Monday. Michael then calls me that Monday evening and tells me they'll come Tuesday and bring me a check for the down payment. Tuesday I texted to confirm and I hear nothing. I call, I hear nothing. I call again, I hear nothing. Finally I ask the receptionist if I can talk to anyone that's not a voicemail. After being on hold, Vince tells me that they won't be coming today, Michael is off today and 'I don't want to bother him on his day off' so he won't be able to confirm anything until tomorrow. God forbid Michael be inconvenienced at all. Clearly inconvenience is a prime customer service feature saved for customers only. So now I have a car that I cannot drive bc it does not belong to me, they have $1,500 that belongs to me that I need in order to buy another vehicle but no one has any idea when they are coming to take the car and give me back my money. Y'all, take your business elsewhere. Woodrum Toyota cannot be the only place that is a Woodrum dealer that is this backwards and insane. Don't do it to yourself. You'll be stuck in a situation where they try to screw you over. Anyone at Woodrum reading this, you suck big balls.

Gentry Motor Company - auto_detailing - Updated May 2026

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