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    Gentog

    5.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.7(3 reviews)
    3.0 mi

    As a nurse, I did not feel like most of the staff I met from this company was competent or that the…read morecompany had adequate communication with their staff regarding their client's situations, logistics ect. We hired them to take care of my elderly mother who was rapidly declining, but I ended up supervising the caregivers even when we had 2 caregivers because my mother was such a fall risk. When I wasn't there, my mother ended up falling and hitting her head. There was always confusion when new staff arrived because the office staff was not communicating well the instructions on getting into my mother's building. As a nurse, we always have a hand off when care is changing over. There was none of that with their caregivers. At least they would not abandon their clients and wait until the next caregiver would arrive. They claim that they have med trained staff, but their training was only 5 hours and it was only sufficient for meds that were scheduled. If meds were as needed, they did not have the training to adequately give them. Most of the "medication trained" staff that I spoke to did not even know what common medications were used for, what side effects to look for ect. Their caregivers may be adequate for clients who don't have family to care for them who are completely cognizant but I would not recommend them for confused elderly patients with complex medical issues. Moved my mom into Hopewell house where she received excellent, compassionate, competent care. I was finally able to leave her feeling confident in their capable care.

    Absolutely a lifesaver! 24/7 care was in place by the evening. They have high quality caregivers…read morewho are skilled, compassionate, and friendly! They were flexible adding days/shifts immediately upon placing a call. We ended our time after 2 full weeks, but will not hesitate to use them again

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

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    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Gentog - preschools - Updated May 2026

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