Everyone I have worked with at Riverwood has always been professional, pleasant, my mom is well…read morecared for and content in her apartment. Having a parent in assisted living is tough. I think Riverwood is doing a fine job.

I've calmed down a little since I moved my Mom out of this place~I do NOT recommend moving a family…read moremember here. When I first moved my Mom here, it was under different management & it was great! They have since changed management & have a huge turnover in help & it's awful........they're very short handed & not many of them speak English, so it's hard for the older people that are residents to understand. I could go on & on, but will leave it @ this~I do NOT recommend PSLR.

Staff we met are friendly and the room we are moving my mom into is quite nice - clean and good…read moreamenities. The price is quite good compared to other places we considered.

Haylee is just wonderful and is great at what she does! Go in for a tour and ask her she will make…read moreyou feel welcome

I wanted to write to let you know that my mother, Bobbi ____________, passed away, and how grateful…read moreI am for all of your wonderful care for her. Compared to the other facilities she stayed in, she particularly felt touched by the incredible love and support rendered by The Springs at Sherwood. Prior to coming to the Springs, her previous nursing home kept her heavily medicated, and she was not even able to function or communicate with us. Your different approach, which required more effort, attention, and true compassion woke her up for us, and even in the week before her passing, we were able to have loving conversations with her. We really appreciate the special care you provided for her, thank you for your extra efforts and kindness... I know she was not an easy patient. Let everyone on staff know that they really do make a great difference!!!

My friend moved into this place for about 8 months now and the wait for getting served a meal is…read moreover 45 mins after she has placed her order. They are constantly under staffed and ignore the residence requests. I would avoid this place at all costs.

I like marquis assisted living. I've had a relative there(in and out of both sides of the facility)…read morefor several years and they've taken good care of him. It's a nice facility thats well kept. All of the staff are very friendly and care for the residents with compassion.

My dad has fallen out of his bed 3 times now. When I asked about safety bars the nurse on duty said…read morethey are considered a restraint so Marquis dies not provide them Im very concerned. His last fall resulted in a very large bruise on his elbow. A mattress was laid down on the floor next to one side of the bed. I imagine his fall tonite will result in mattress on the other side of hus bed. What can our family expect to ensure these falls won't happen again. They happen at night. Thank you J McDonald

My mom lived in the Ackerly for a very short period of time before she passed. However, our…read moreexperience was far from perfect. While the facility itself is gorgeous- behind the scenes it's not so peachy. I used to dread weekends because that's often when they utilized their agency caregivers (many of whom were inept and couldn't even do a proper transfer from bed to wheelchair). I had a certain incident there where one of these caregivers gave ME a controlled substance to give to my mom in case she needed it. Totally not okay and against protocol. I reported it. The Ackerly told me they were discussing it, but never got back to me. I had experience with caregivers trying to put my mom to bed at 6 pm like a toddler. When asked I was told "Well, that's always when we put your mom to bed." You will get tons of attention and questions answered before you move in and right after. But, the communication quickly ends- I experienced many unreturned emails and telephone calls. I realize this is a petty comment, but after my mom passed we never even got a condolence from The Ackerly. Not even a Hallmark card in the mail. In summary, while The Ackerly looks pretty, what goes on behind closed doors certainly isn't. Hopefully this review won't also get deleted.

Do business with these people at your own risk! My wife and I were residents for a brief period…read more She was in the Assisted Living category, which I didn't need or want. They advertise Independent Living, and that's the level, I requested. Guess what? Ackerly lumps everyone into either Assisted or Memory Care and won't honor Independent Living! After two weeks there, we gave notice to move out and seek care elsewhere. The director of Health and Wellness being our reason. Best advice: Do not sign anything without review by your attorney. You need an escape clause in the event of sub-standard care that you feel you might be receiving. I am still getting bills from Omnicare, a commercial pharmacy, long after we moved out, for medication, which I never authorized or needed. I'm being generous with a two-star rating, only due to the ladies at the front desk, who are pleasant, contrasted with staff members!

Memory Care I have been living here for a few months now and…read morehave enjoyed it very much. It is clean, food is good, staff is thoughtful and attentive. I was in another place while waiting for a room here and this is a much nicer environment, especially the staff who are topnotch. My room is one of the large ones on the corner with a living room, a bedroom & a bathroom so I am very comfortable. Even the regular rooms are 'roomy' however, and people are happy with them as well. I am not especially outgoing but have been able to make good friends here with not much effort. Check it out...you will be happy you did!

Horrible place. Quickly removing my family member from this property. They only care about…read morecollecting the money. Food 9 out of 10 times is not consumable. No choices for those with food dietary issues. You basically eat what you get or go without. Zero security plans in place. First time I was there to visit, no clear "entrance" signs. Was able to walk in through a dining area (with my dog). Not one person saw me or stopped me. Anyone can access this place undetected. The director of this place is horrible. Makes promises but never follows through. She stays in her office and tells workers if any residents ask for her, she's on vacation for two weeks! This by the way has been confirmed by more than two employees. This place needs to be reported for collecting large sums of money for rent, but not providing services that are included and promised. Decent food is one of them! Beware! They use their sale techniques to get you in there, promising all these great things, but once your in there and contract is signed, your treated poorly.

I am so happy that I was referred to Integrity Senior Living Advisors when I needed to find an…read moreadult care home for my Dad. Theresa and the team provided excellent support and guidance to find a great home match. This was a situation where I found out Thursday that I needed to find another living arrangement by Wednesday. I was able to view multiple homes to find the right fit. Dad is getting the care he needs thanks to Theresa.

Theresa, Natalie, and Josh were miracle workers for our family. My father was in the hospital and…read morehad some complex needs that were impacting placement options. Theresa and her team were compassionate, knowledgeable, action oriented, and strong advocates for my family. Over the course of a week we toured multiple places, exchanged dozens of messages, and found a place for my father to discharge to that was well suited for his needs. Mornings, evenings, weekends- they were available to us. This has been one of the most stressful and overwhelming experiences to navigate as a family, and Integrity Senior Living Advisors guided us with genuine kindness and top notch expertise each step of the way. My family will forever be grateful to them. If you need help navigating placement needs, stop everything and call them.

I moved into "the Village" in December 2023. Our new Executive Director is an enthusiastic leader,…read moreworking to build a vibrant, caring community. The kitchen staff and servers take care of our dietary needs. Housekeeping and maintenance do a wonderful job of keeping things running smoothly. I am very grateful to be here!

Needs are attended to by an absolutely lovely staff and management. Handyman help exceded all…read moreexpectations! It is a cheerful active place.

When the blessing/love of children and seniors are combined under one roof…read more I love Gentog When your part of the Gentog family, you're home :)

There are not enough stars on this review to adequately express the love I have for Gentog! The…read moreowners Marcie and Mert, and their team of loving caregivers has been a God send for our family. My disabled mother came to live with us 8 years ago and languished in bed all day watching TV. My hair stylist told me about Gentog when it opened (her mother is one of the senior caregivers) and my mom started attending once a week at first. She now goes twice a week and has for almost 5 years. Gentog provides great social interaction, but more than that, she's made lifelong friends with the staff and other participants. Since starting Gentog, my mother's health has improved as well. The social interaction alone is a plus, but they were also helpful in connecting us with other senior services. My mom gained a level of independence once they got her started using the TriMet lift bus system, and she now gets books delivered by mail from the local library. They also provide amazing support for caregivers through educational classes, seminars and support groups. We are moving out of state, and one of the hardest parts of this move is leaving Gentog. We will miss their loving care and support tremendously! I'd trust Gentog to care for any of my family members, babies or adults. They are truly amazing!