Everyone I have worked with at Riverwood has always been professional, pleasant, my mom is well…read morecared for and content in her apartment. Having a parent in assisted living is tough. I think Riverwood is doing a fine job.

I've calmed down a little since I moved my Mom out of this place~I do NOT recommend moving a family…read moremember here. When I first moved my Mom here, it was under different management & it was great! They have since changed management & have a huge turnover in help & it's awful........they're very short handed & not many of them speak English, so it's hard for the older people that are residents to understand. I could go on & on, but will leave it @ this~I do NOT recommend PSLR.

I like marquis assisted living. I've had a relative there(in and out of both sides of the facility)…read morefor several years and they've taken good care of him. It's a nice facility thats well kept. All of the staff are very friendly and care for the residents with compassion.

My dad has fallen out of his bed 3 times now. When I asked about safety bars the nurse on duty said…read morethey are considered a restraint so Marquis dies not provide them Im very concerned. His last fall resulted in a very large bruise on his elbow. A mattress was laid down on the floor next to one side of the bed. I imagine his fall tonite will result in mattress on the other side of hus bed. What can our family expect to ensure these falls won't happen again. They happen at night. Thank you J McDonald

My mother has been living at Bonaventure Tigard since they opened the doors. She enjoys living…read morethere and has made it her home. Fortunately, she has a positive attitude about this stage of her life and attempts to share that positivity with her neighbors in the facility. I'm writing this in response to COVID-19 and Bonaventure's response to the pandemic. We have been impressed with Bonaventure's speedy actions to protect their residents. Early on we received several letters from management explaining their approach. As a result of their early actions (including stopping all incoming visitors, serving meals in residents' apartments, daily temperature checks for all residents) they have had only one confirmed case of COVID-19 and, thankfully, that person has recovered. Though my mother is experiencing isolation, stress, and grief (like all the rest of us) we are resting easy knowing she is as safe there as she would be anywhere. Staff turnover and inconsistent food quality ARE serious issues at this location, and we hope they can improve in those areas of care, but for now, we are grateful they are protecting the lives of our mother and her friends and neighbors at Bonaventure Tigard.

Do not trust this facility with your loved ones, and do not apply to work here…read more I am a former employee of this community, having worked here as both a caregiver and the Activity Director. I watched this building thrive under previous leadership where residents were respected, staff was supported, and operations ran smoothly. Under current management, the facility has completely collapsed. The current leadership team--Jen (Executive Director), Melinda, and Ty--are running this building into the ground. They are manipulative, money-driven, and completely devoid of empathy for both the staff and the vulnerable residents in their care. When I brought valid care concerns to Jen and Melinda, they routinely dismissed me, shut down the conversation, and tried to make me feel stupid. Ty's disrespect and verbal degradation was the final straw that forced me to quit. No one should be insulted or made to feel insignificant, especially when doing the heavy, essential work of caring for people's families. Jen takes frequent, excessive vacations, leaving Melinda and Ty unsupervised. In her absence, they run rampant, creating a culture of chaos, distrust, and hostility. If you contact management during an off-hours emergency, they will berate you for bothering them, call you stupid, and tell you to figure it out yourself. They do not care about the safety or stability of the building; they only care about their own convenience. It is no longer a safe environment for residents, and it is a toxic, abusive environment for employees. Look anywhere else.

I wanted to write to let you know that my mother, Bobbi ____________, passed away, and how grateful…read moreI am for all of your wonderful care for her. Compared to the other facilities she stayed in, she particularly felt touched by the incredible love and support rendered by The Springs at Sherwood. Prior to coming to the Springs, her previous nursing home kept her heavily medicated, and she was not even able to function or communicate with us. Your different approach, which required more effort, attention, and true compassion woke her up for us, and even in the week before her passing, we were able to have loving conversations with her. We really appreciate the special care you provided for her, thank you for your extra efforts and kindness... I know she was not an easy patient. Let everyone on staff know that they really do make a great difference!!!

My friend moved into this place for about 8 months now and the wait for getting served a meal is…read moreover 45 mins after she has placed her order. They are constantly under staffed and ignore the residence requests. I would avoid this place at all costs.

Haylee is just wonderful and is great at what she does! Go in for a tour and ask her she will make…read moreyou feel welcome

We started looking for a place for my sister and were recommended to Summerfield Estates by a…read morefriend who has lived there for 3 years. Including competitive pricing and commendable services, we were impressed that they have had the same managers, office staff, housekeepers and kitchen chefs for several years. Other local places, had high staff turnover and no stable management. I believe this will be the place we choose for my sister; I will update this after she's been there for 30 -60 days.

When the blessing/love of children and seniors are combined under one roof…read more I love Gentog When your part of the Gentog family, you're home :)

There are not enough stars on this review to adequately express the love I have for Gentog! The…read moreowners Marcie and Mert, and their team of loving caregivers has been a God send for our family. My disabled mother came to live with us 8 years ago and languished in bed all day watching TV. My hair stylist told me about Gentog when it opened (her mother is one of the senior caregivers) and my mom started attending once a week at first. She now goes twice a week and has for almost 5 years. Gentog provides great social interaction, but more than that, she's made lifelong friends with the staff and other participants. Since starting Gentog, my mother's health has improved as well. The social interaction alone is a plus, but they were also helpful in connecting us with other senior services. My mom gained a level of independence once they got her started using the TriMet lift bus system, and she now gets books delivered by mail from the local library. They also provide amazing support for caregivers through educational classes, seminars and support groups. We are moving out of state, and one of the hardest parts of this move is leaving Gentog. We will miss their loving care and support tremendously! I'd trust Gentog to care for any of my family members, babies or adults. They are truly amazing!

A really charming building in the middle of Tigard. While I have not lived there, I've known…read moreseveral family friends who have and visited many times. As with any assisted living setting, there are amazing staff who radiate love for seniors and then there are certain staff who it's clear being there is "just a job." This is true at all senior living communities. The owner is fairly involved in the community from what I understand. It's always discouraging to read grandiose negative reviews when hundreds or thousands of residents and staff have amazingly positive experiences that you never will hear. Definitely check out Woodland Heights if you are looking for an assisted living community in the PDX area!

We were looking for a place for Dad, my family took a tour. It was refreshing and pleasant. You…read moreread all the reviews about bad service, employees that are thieves, hiring woman of low moral standards, and using the place for their own "leisure" with delivery drivers and of course the famous "meetings",code for getting some with my side piece. That wasn't the case. The employees worked well with the residents. It is smart to hire people in the same age group as your residents. Smart, they can relate. It was like one big happy family. The food was great, as residents and staff look well fed and comfortable. The lady running it was very approachable, and nice. Her grandkids must be the envy of the neighborhood. Dad is probably going to become a resident.

My loved one was at a place to receive care . They got anything BUT They were constantly short…read morestaffed. I can not tell you how many times the staff mistreated people, along with physical abuse. I Do not not trust them.

Doctor unreachable. PT and Ot substandard at best. Hostile administration. Bland food .If you love…read moreyour person, don't send them here.

Our family member was admitted for Physical and Occupational therapy after hospitalization for a…read morefall. We found the staff (mostly) attentive and knowledgeable. The care was good and the plan for progress and discharge was thorough and comprehensive. The food was even good! The weekend staff seemed a little less committed to the level of care, but our family member was "with it" and I think that helps.

When my sister first went here, I had high hopes; on the surface it looked like she was going to be…read morewell cared for. We had a care conference within a few days, with a care plan and all the things they were going to do to help her regain her strength. Unfortunately, the longer she was there, the more things went downhill. When we tried to voice our concerns to Kelly (who, by the way, is listed as the grievance officer) and Sequin (the "resident care manager") they were absolutely useless. We did encounter a few good CNAs: Emily, Tirsa, and Ashley, but the rest should look into another profession. One of them even flat out refused to do her job, and every day I would clean up when I got there because they're all too lazy, leaving garbage and crap all over the room.