I had been struggling for four months to get a cert from my vet ( even though they told me they…read morewould give me one when I put my dog down back in December) The Vets, Urban animal hospital in Vancouver keep giving me the ring around and It was impossible to get a cert as I live in Toronto and was trying to bring my baby home, Finally I called Gateway Pet memorial to then spoke to the sweetest human called Emillie, She was so lovely, apologized for everything that had happened and fixed what felt like an on going battle in a matter of minutes. Shes wonderful and the world needs more people like her.

If I could I would give '0' stars. Dear Pet Parents beware…read moreof price gauging and praying on you in most vulnerable time by this business. Our beloved dog passed with private home euthanasia service by our veterinarian in February 2022... as 3 times before we contacted Until We Meet Again to arrange service for private cremation... but it was 1st time after company was sold to new owner in Surrey. This time UWME tried to charge us $1000 for private cremation of our beloved dog (35kg)... For this price you can cremate 500kg horse!!! I was in disbelieve and shock! how owners of this important service can be so heartless. I still can't believe in this, it took me over year to be able to write about what happened. Shame on you UntilWeMeetAgain owner - you prey on people in the most vulnerable and sensitive time, it just shows you are only about money, nothing else. We found a way to service our boy with dignity and for normal price.

I have been taking my cat, Sneakers, to Dr Hans for almost 8 years. He is very knowledgeable and…read morehas a gentle temperament with Sneakers. Also, the pricing at this clinic is reasonable. A few years ago my co-worker was complaining that her vet in North Burnaby charged $980 to get her cat's teeth cleaned. She didn't believe me when I told her I paid approx. 1/3 what she paid. Since I rarely clean out my purse, I still had my invoice which I showed her. She was shocked and took a copy of it to show her vet. Also, Dr Hans is not pushy about treatment. He discusses all options and the costs associated with those options. His long time staff are super nice too. I definitely recommend Metrotown Animal Hospital to anyone looking for a vet.

I've been taking my dogs and cats to Dr. Hans for years, ever since he first opened. I trust his…read moreexpertise and judgment and appreciate that he keeps his prices reasonable. Keep up the good work!

Hello my husband and I took our beloved 14 year old Pug Piper to this here at Pets Furever Memorial…read moretoday. We were greeted by a very understanding and sensitive lady at the door. She gave us many different options to be celebrate our life with Piper. We would highly recommend this place to everyone we come in contact with. Especially for those looking for a place to celebrate the life of their pet. Fred and Lois Williams

I would select zero stars if there was that option. My cat passed away at home, and I had to take…read morehim directly to Pets Furever. They told me I could pick up the urn in 4-5 days. Nobody called me in over a week. I finally picked up the box urn and left. I was an hour outside of home (Vancouver) and didn't want to wait to see the urn, so I went to a cafe and took it out from the nicely wrapped bag. I was horrified at what I saw. First, the urn was ridiculously oversized for a 3lb cat. Second, the engraving was crooked. Third, there were ugly flecks of gold paint all over the top. Finally, my last name was spelled incorrectly on the certificate. I was speechless and in tears. And because they had screwed the box closed, I couldn't even take the ashes out of the ugly urn. I returned the same evening asked for a refund. I wanted to take my kitty home, which was still an hour's drive back. They apologized, confirmed with the manager, and said the refund would be processed the next day. It was not processed the next day. In fact, I never heard from anyone. On the fifth day of waiting, I emailed them, demanding my refund the next day. I received the refund. But that wasn't the end. I stupidly took the manager's offer for a replacement urn. At the time of writing, it's three days late, and I'm too tired to write about the rest of the story. This is just a mere representation of my mental and emotional exhaustion and distress dealing with Pets Furever during a time of immense loss and grief.

I went to Hereafter Pets with a friend for the viewing and private cremation of her much loved dog…read moreSasa. Raji was so warm, kind and accommodating of my friend's requests. Raji and Mars made a difficult day a bit better with their compassionate care of us and the dignity given to the dog's remains. Most highly recommended.

From the owner: At Hereafter Pets, we understand that saying goodbye is…read morenever easy. That’s why our team is here to support you with compassion and empathy throughout the entire process. Your pet’s journey beyond may be a difficult chapter, but we strive to make it a meaningful and respectful experience. We will try to accommodate to any request. All private cremations come with a complimentary ink paw print, ink nose print, fur and whisker clippings and a hand- crafted wood urn. Private Cremation: $225 (over 5lbs) Private Cremation: $75 (under 5lbs) Private Aquamation: Price dependent on weight ($250-$315) Witness/Viewing is also available. We have a variety of urn options as well as memorial items. All memorial items, including clay prints, resin ash jewelry, and castings are made in-house. No part of your pet will ever leave our building. Contact us for more information 604-746-7387

Impeccably punctual, friendly and compassionate transportation. I felt my pet was in extremely good…read morehands. Thank you again!

I saw these guys at the Pet Lover's Expo earlier in the month. I think that this is a simple…read moreconcept that I am sure exists elsewhere, however, first time seeing an actual booth and marketing for this. This makes complete sense, especially for those who don't own cars and some who find taxi's $$$ not to mention most taxi's don't allow pets in their car. Sadly the mostly service the surrey/white rock area. I think the lower mainland could benefit from something like this. The people at the booth were awesome to talk to.

If you can go somewhere else, do yourself and your pet a favor and DO! This hospital is a major…read moremoney grab filled with incompetence. And make sure you check the charges On your credit card if you have no other choice than bring your pet there! they "forgot" to pay my 850$ deposit back and if I didn't call about it, they certainly wouldn't have chased me. Yikes

I had a great experience with Dr Beltran. My havanese had eaten some cake that was covered with…read morefoil. Her stomach was bloated like a football and she wasn't urinating. Dr Beltran assess the situation and offered a few options and we decided on the least interventional but supportive care. She never tried to convince me to do anything extra. Great vet!!!

Impeccably punctual, friendly and compassionate transportation. I felt my pet was in extremely good…read morehands. Thank you again!

From the owner: We provide transportation for your animal to any appointment: Vet, Animal Hospital, Groomer, Spa,…read moreDaycare facility, Dog Park or trip to the beach!! We will also pick up and deliver food upon request and have dog walkers available should you be unable to take your friend for a walk. Can also provide vacation coverage should you be unable to take your animal with you... dog/cat or other. We can also provide transportation for SMALL livestock - upon request.

They don't answer their phone or return messages or email. Which is very unhelpful of you are a pet…read moreowner looking for veterinary care

If I could rate a 10 star I would! If you are searching for…read morekindness, compassion and years of skill, please take my advice and look no further. Honest. Dr. Lang and Dr. Dalla-Tina came to our home for our 15 year-old sweet Golden girl and gave us the time we needed with her, no rush, no impatience whatsoever, just calmness and consideration. They outlined the process step-by-step, explaining everything. They truly KNOW and care how emotional and difficult this moment is. Our girl barely went in to a vet so we are 100% appreciative of the care she received and the opportunity to have the comfort of being at home with her family, the place she loved more than anywhere else. The choice we made to be at home with her was really the kindest, most loving decision we could have ever made for our beloved girl. No regrets.

S.A.I.N.T.S. is a sanctuary for senior and special needs animals that have no where else to go…read more They provide a loving environment and proper medical care for all residents. We finally visited S.A.I.N.T.S. this weekend. Well overdue - for years! This animal haven for senior and special needs animals was just heart-warming and full of love. Founder, Carol Hine is a nurse during the day and a "saint" by night. She started this sanctuary in 2004 and it's grown into a beautiful home and 3-acre property to these wonderful animals. Some of the animals have ended up at S.A.I.N.T.S. as a result of animal cruelty cases, abandonment, extended stays at animal shelters, owners moving, owners not being able to afford looking after their sick or disabled animals any longer. Weekly tours happen at the facility on Saturdays and Sundays at 11:00am. Ours was led by long-time volunteer, Dawne. She did a great job providing background info and a thorough explanation of what S.A.I.N.T.S. is all about, how they care for the animals and the stories behind some of their furry residents. They currently have 130+ animals under their care including dogs, cats, horses, llamas, sheep, pigs... S.A.I.N.T.S. is always looking for volunteers, sponsorship (you can even choose which animal), and donations (monetary and non). There's a "wish list" on their site as to the items they're always in need of and you can easily donate and sponsor via their site too. S.A.I.N.T.S. has done an amazing job of turning a bad or unwanted experience into a happy sanctuary of love. Thank you for saving and caring for the animals!

Went to the open house and it was great, such a great place for any animal lucky enough to be…read morethere. The animals are so sweet and they are all very happy and friendly, I love those elderly dogs they are the most adorable dogs a group was a feeding and they were so cute all on their own pillow with their food and for the dogs that need help a helper was hand feeding one they are all very loved and it shows in their happy faces, and the farm animals are just as wonderful they are all gentle and friendly and everyone gets along, these beautiful animals are so special they are friendly and have excellent manners i really don't know their previous owners can not want them and unless it's an extreme circumstance such death or sickness of the owner how someone could abandon them and some in such cowardly ways i read the adorable pig we saw was dumped off in a mountain, that poor pig must have been terrified, for the animals here I think every single one of them is living the happiest days of their lives here they are treated like the treasures they are, such caring people who save them and love them. I've never met Carol but she's a very special lady to open up her home and create this sanctuary for elderly and unwanted animals she is a saint. It's so worth it to go on the tour even if your not an animal lover you will be by the end of the tour, I think they do tours on the weekends you may want to check their website but I can see donations are well appreciated it all goes for the animals I wished I had more cash on me to donate but will next time. If you have children they will love it people of all ages can enjoy a visit here. The Llama Carl will make you laugh he's so cute I love his personality.