We were very disappointed with the experience we had with Jessica Vaughn, an LPN at your company…read more Her behavior was unprofessional and inappropriate for a caregiving environment. She was frequently rude, used inappropriate language, and appeared more focused on her phone than on providing proper care. Additionally, her conduct toward my spouse was unacceptable and made us very uncomfortable. This is not the level of service we expected when entrusting your company with the care of a loved one. If this is representative of your standard of care, we would strongly recommend others consider alternative options.

From the owner: HomeWell Care Services provides personal care, companionship, and homemaker services for seniors…read moreand other homebound individuals so they can remain safely in the comfort of wherever they call home. We are committed to helping people live life more fully, from being a helpful companion to those who struggle with regular activities of daily living such as grooming, cooking, errands, and medication reminders to assist with some of life's biggest challenges, like chronic conditions, palliative, and hospice care support. Our local HomeWell Care Services team in Conway, Arkansas, provides quality, in-home care to Little Rock, Conway, Morrilton, Benton, Sherwood, and surrounding areas.

The food service is appalling. My husband lost weight every day he was there. They served condensed…read morecream of mushroom soup with every lunch and dinner but didn't know how to prepare it. Frequently it was straight from the can, rarely did they add milk - it was usually water, lumpy and very thin. They couldn't do a diabetic diet at all. The portions were so small, the nurse frequently had to give him cookies to raise his blood sugar to non-dangerous levels. There were very few vegetables and they were cooked to mush. Rarely had bread. Occasionally had canned fruit - never fresh! I don't know who planned their menus but none of them met basic nutritional requirements. The nursing staff, personal care technicians, physical and occupational therapists were wonderful. If you have a loved one here, just plan on bringing all of their meals from home.

From the owner: Heritage Living Center is a skilled nursing facility that offers rehabilitation services and 140…read morebeds for patients.