The staff is very rude to downright mean as can be to the "guests" at the 217 N Grant location…read more I've witnessed it and have been on the receiving end of their nasty ways. Reporting to higher ups will go ignored and they'll say just that to your face. They'll lie to in order to scream and yell at homeless women at this shelter. If they acknowledge them at all, that is. You will be treated like literal crap and they know that you'll have to take it or be "exited" meaning kicked out into the elements. Always remember your faith and relationship with the Most High Almighty when you're used as a chew toy daily by the front desk staff.

They are helpful with the basics. If you put in the work they help you with more. Take that how you…read moresee fit ‍

This lady she has long brown braids African American was really rude because i interrupted her…read moreFaceTime and was slamming things on the counter and was really rude to the elderly and when she saw us come in and looking into the showcase. I was walking up to her and she walked away to act like she was doing something else to look busy.goodwill do better on hiring your employees.

I attempted to make a donation today but I select somewhere else from now on. I was on foot so I…read moretried to leave two bags with the cashier who told me I had to go back outside and around the building. I understand the drive thru donation area but I was on foot. She was rude and obnoxious and the manager said the cashier isn't allowed to make an exception so since it's such a problem I won't be back. If the bags weren't so heavy I wouldn't have left them in the end but I didn't want to carry them anymore. I guess they don't understand the concept that my giving them something provides them with employment.

I recently came back to this store to see what they had.... and man have they increased their…read morestock. They have brand new things, to true antiques. And they have amazing prices compared to other thrift stores. I ended up purchasing 4 things - a dresser, two chairs, and a coat 'tree'. An employee walks with you, marks what you want to buy, then checks you out. They will then help you load big pieces. Shout out to Seth & Wayne for being an amazing help to us on a busy weekend.

Amazing deals and very clean and a variety of merchandise. Will be returning to check out more…read moredeals as I am looking to upgrade my home.

A young man who stocks the racks and sometimes works at the checkout- (according to my receipt his…read morename is Eric) is extremely rude -if he does speak,-literally threw stuff into a bag and the handle broke and he never bothered to get a new one, just stuffing and throwing things as he scanned them and grunted if he ever had to say a word! I was very humiliated. He acts like he's doing customers a huge favor, but actually I'd be happier to have self check out rather than people like him! This is the third time I've had him and he's always nasty and rude. For that reason I hate going to your store! Please get self checkout so I can shop there without encountering people that hate their job- like Eric!

LAZIEST people at the drive thru ever and it just keeps getting worse. If you're expecting help…read moreunloading your car, you're not likely to get it. When they first opened people were helpful but the turnover is high and the people they hire act like they're being put out doing their job. We're giving you good stuff every time to sell for free, tell your employees to do their jobs please or we'll go to GW across the street.

Just here to drop off. The donation area is around the back of the building, in a warehouse-looking…read moresection. Turn in just north of the main entrance, at a side street where there is a lighted crosswalk. Or make your way through the lot, back out onto the side street, and then around to the back of the building. The helpers were friendly; dropping off was easy.

Great store! Great prices! Clean and organized! Friendly…read morestaff! A lot to choose from. It is July, so there are a lot of donations this time of year!

Nice drop-off area. They keep the parking spaces pretty…read moreopen so its easy to u load. The reason for the four stars is I know its company policy for they to come out with a cart and for some reason they never even stand up from behind the desk. Let alone go outside to help. That being said, the staff now is much friendlier than a few years ago.

Always friendly and helpful. Such great stuff, it's a weekly event for me. Love this Goodwillread more

My first experience with Columbus Gives Back was working with the group as a nonprofit partner. I…read morewas in need of volunteers for Making Strides Against Breast Cancer, a 5K walk. The leadership was great at communicating throughout the recruitment process. At the event, all staff members who worked with the volunteers loved doing so and the volunteers had great feed back too. I've also had the pleasure of volunteering myself. I love that the group offers a variety of organizations to become involved with. The flexibility has provided me a volunteer experience that works with my schedule. The other volunteers have always been wonderful and I know I'll continue to volunteer and recommend to friends. Thanks to Columbus Gives Back!

I can't even begin to describe how much volunteering with Columbus Gives Back has changed my…read moreinvolvement in Central Ohio. I have made legitimate friendships and had meaningful volunteering experiences. Sometimes, you just need to do something for someone else and CGB is an easy way to connect to volunteering events in the Columbus area. My favorite events locations include Meals on Wheels with LifeCare Alliance and the YWCA Family Center. Not only has CGB helped me help out the community, but I've had a chance to try some amazing restaurants with the volunteers after the events. I would highly recommend volunteering with this group if you're looking to meet people and do something good in the Columbus area.

I have been involved with this organization for 37 years, they have always done outstanding work…read moreraising the finest service dogs available. While I've been involved in this organization has grown exponentially but the quality of The workers and the dogs has done nothing but improved over the years. I can only recommend this company with all my heart as I have witnessed the incredible workers and the incredible animals that they have paired with people with all sorts of disabilities.

From the owner: The service dogs we breed, raise and train aren't just the ears, hands and legs of their human…read morepartners. They're also goodwill ambassadors and often, their best friends. They open up new opportunities and new possibilities and spread incredible joy. We unite people with dogs in a powerful program that leads to greater independence and confidence.