I love this store when I first moved kids college in out my life. I was able to come here and…read morefind really great stuff the sales guy or cashier he makes you feel really great about just coming and shopping at the thrift store great demeanor, great attitude Furniture with a Heart #DentalRepairDoctor #DRD #AdrianScott #TheUberDriver #AdrianTheUberDriver

I recently came back to this store to see what they had.... and man have they increased their…read morestock. They have brand new things, to true antiques. And they have amazing prices compared to other thrift stores. I ended up purchasing 4 things - a dresser, two chairs, and a coat 'tree'. An employee walks with you, marks what you want to buy, then checks you out. They will then help you load big pieces. Shout out to Seth & Wayne for being an amazing help to us on a busy weekend.

LAZIEST people at the drive thru ever and it just keeps getting worse. If you're expecting help…read moreunloading your car, you're not likely to get it. When they first opened people were helpful but the turnover is high and the people they hire act like they're being put out doing their job. We're giving you good stuff every time to sell for free, tell your employees to do their jobs please or we'll go to GW across the street.

A young man who stocks the racks and sometimes works at the checkout- (according to my receipt his…read morename is Eric) is extremely rude -if he does speak,-literally threw stuff into a bag and the handle broke and he never bothered to get a new one, just stuffing and throwing things as he scanned them and grunted if he ever had to say a word! I was very humiliated. He acts like he's doing customers a huge favor, but actually I'd be happier to have self check out rather than people like him! This is the third time I've had him and he's always nasty and rude. For that reason I hate going to your store! Please get self checkout so I can shop there without encountering people that hate their job- like Eric!

This place has really gone down hill the past few months. It's now common to find trash/broken…read moreitems on the shelf priced $6 and up. They seem to be only focused on scanning their donations for items to send to their online retail dept. Anything that makes it to the shelf here is likely junk and has been marked way up.... often times higher than the same new item at the Meijer across the lot. Greedy greed in the name of charity.

Nice and queen service is nice people who are there nice I…read morewill ask everybody to go there and shop the merchandise or nice clean in good shape

4 people came to out house 3/26/26 @ ~9:30 cleared in 1hr & 23min, Happy w the results as it's been…read morean issue for awhile. I'm not sure I properly remember the first two names, (maybe a Dylan) & a blonde guy w sleeve tattoo's. Thank you very much .

This review is based mainly on the functionality of the website and their hidden pricing tactics…read more I'm writing this so others can avoid the mistake I made and be better informed consumers (see pics for pricing). I needed to get rid of a couch. It's an L-shaped 'sectional' couch in the sense it has two pieces that slide together. However, it is overall not too big (both pieces approx 6 feet long by 3 feet wide). It's made of run of the mill fabric and all cushions and pills are removable. It's incredibly light weight. Options I considered were Facebook marketplace, donating to Salvation Army or Habitat for Humanity, or a junk removal service. I didn't want to deal with strangers on Facebook marketplace, so figured I'd save that for last resort. Donating to Salvation Army or Habitat for Humanity seemed like the best idea. However, the Habitat for Humanity website is rather difficult to navigate and I struggled to find an easy way to schedule a pick up. Salvation Army offers a pick up service, but they only come on Fridays (in my area) and there's no timeframe given. Thus, I found myself on the 1-800-GOT-JUNK website which has several problems of its own. The biggest, though, is the lack of transparent pricing. After following some links saying I could get a quote by entering basic information, I was surprised to find out that instead of receiving a quote online, I had actually booked an in-person appointment. This seemed incredibly misleading, but I figured might as well have them come out, that way they are already here and can take the couch. Looking back, this is exactly what their marketing scheme is because it's a lot harder to tell someone "no" in person, when they are standing there willing to haul something away. I did end up getting a coupon via email, and added that to my appointment. However, on the day of the appointment I was told the coupon was not valid because of the fine print, which states "Valid for participating franchises only. Offer not valid on standard item pricing or minimum loads. No cash value. Cannot be combined with any other promotion. Not applicable to booked or scheduled jobs." The key part is 'offer not valid on standard item pricing,' which apparently removal of a couch is consider to be part of their standard item pricing. Welp folks, it costs a lot more than you could imagine to get "junk" hauled away. Because my couch has two pieces and is therefore a 'sectional', the price was $238. The crazy thing about this is that for an individual couch, the removal fee is $109. That's right, you could have 2 separate couches removed for a cheaper price than 1 two-piece sectional. I pointed this out to the employees who came and they agreed it seemed silly. I even asked if they would consider my two sectional pieces as two individual couches to save some money, but that didn't work. I understand that some "sectionals" may have more than 2 pieces, might be made of leather, with potentially reclining seat features that make it incredibly heavy. For that, I would understand charging more than two individual couches. But it just seemed astronomical for how small and lightweight my couch was. The most frustrating part is that I fell for their hidden price, on-site quote tactics and ended up just saying screw it, they're already here and can take my item right now, so I succumbed to the $238 fee. But, the rest of the day I had a huge pit in my stomach realizing how much I had spent to remove a couch. Am I glad the couch is gone? Yes. Do I feel like I got absolutely fleeced? Also yes. Would I ever use 1-800-GOT-JUNK again? Absolutely not, I'd rather take my chances leaving my item near an alley dumpster. If I had it to do over, I would rent a U-haul and take it to a donation center myself, as this would have been way cheaper. The only reason I'm giving this 2 stars instead of 1 is because the employees were extremely friendly and respectful. They communicated well leading up to and on the day of my appointment. I hope this review helps others, and at the very least, allows others to be informed of their prices via the uploaded pictures.

Located in Gahanna,Ohio, The Fable Collective is a unique and classy boutique. It has unique…read moreoutfits, earrings, hats, shoes- and a sofa on which you and your friends can sit and chat while you shop. It is a boutique in the truest sense of the word! And get this: if you donate clothing for those who are on hard times during the mo by of June, you get a 15 % discount on whatever you buy. The owner is on-site and is super friendly. You will love this place. P

Rude. I'm on disability. Cannot work. My wife has suffered a major broken back and multiple…read moreoperations from a car wreck. We have received help before approximately 4 years ago after a referral and now we are being told there's a fee. Furnitre With A Heart My A**! More like Furniture With An Attitude greedy A**holes!

I work with a non-profit organization that partners with the furniture bank. They have always been…read morecourteous and helpful as they served my clients. Questions I had were answered promptly. They worked with my clients when they (my clients) had issues with delivery. This organization is doing good and very needed work in our community.