There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

Inpatient Depression episode. ******Do not go to Trust…read morePoint**** This place needs to have license removed. The staff is horrible. There was 1 or 2 that did not treat people with total disrespect. The folks that ran the day to day should be fired and reported. I was physically abused, verbally abused. The did not know what hippa laws are for. They totally disregarded my right to privacy . The all night crew, were nothing but mean. So much was done and said and I cannot communicate the physical pain as well as verbal. The day that I was discharged I told the social worker about the terrible way I was treated. All I know the group were from another country, they twisted my arm, I observed one of the gang taking a recording of me on there cell phone. I had/have several bones broken in my foot. I was given a wheel chair and told by my Vanderbuilt Doctor to not put any weight on my foot. I was moved to a much smaller unit. This where I met the Nigerian Night Crew. They snatched my wheel chair from me and took it away. They were laughing and told me my foot was not hurt. I was threatened if I contacted the police, I would be sorry. This is just the tip of the iceberg . I did file a police report in Murfreesboro. I am sure it was never addressed. I was worse when I left than I was when I was admitted. ******************************* Please do not go there! It was nasty. Too much to tell like this, I hope this saves someone from going there. If you want to compare notes, please feel free to contact me via email: luvgill@me.com. I was told by the patient advocate that she would file a complaint with the state. I called back the day after discharged. The person I spoke to was rude and just mean. She advised me to never call back again.

i went to her in 2017 after having a baby for depression and had been diagnosed previously in…read morehighschool for adhd and she had all the records to prove it. so went to her for meds to help me get back to myself and for MONTHS she denied me any adhd meds. my current psychiatrist discovered she had filled about 5 adderall prescriptions UNDER MY NAME. SHE IS A THIEF AND SHE NEEDS TO BE REMOVED FROM ANY DOCTOR/PSYCH POSITION. she is unorganized, and a liar!!!!!!!

If it was possible to give a negative billion star rating, this bitch would deserve every single…read moreone of them. Talked over my wife, was rude, didn't listen, and finally told her to get the hell out of her office. 2 years later we receive a collections notice for a bill we'd already paid for. Look at the reviews on google and every other platform. This lady has a proven track record of humiliating and disrespecting vulnerable people who go to her for help. If you ever wanted to see a picture of what SCUM OF THE EARTH looks like, look no further than the picture on this Yelp page. Save yourself the heart break by visiting a psychiatrist that actually has a heart.

An MD who was incredibly under qualified and unprofessional in care. The MD inaccurately diagnosed…read moreme for PTSD after my service in the military, and the MD overcharged me hundreds.

I moved here from Ct and looked for a provider that took my insurance and found this office. I had…read moremy medical records for behavorial health to them. After waitin over a month for them to go over them, they called and told me they couldn't take me on as a patient. No explanationwhy. Now I am having trouble getting my records back. Health care for my problem(insmnia and depression) was never a problem getting help. They get bad reviews on yelp and I can see why. Try somewhere else

Horrible service from the doctor - or lack of, that is. Tried to schedule an appointment as I just…read moremoved from Minnesota. They refused to even set the appointment until I had all my past records sent to them, which was odd since I never signed a HIPPA protecting myself. But I did as I was asked. Waited for a return call as I called a couple times to schedule. Finally received a voicemail that said (and I quote): "I was calling to let you know.. um.. that we are not gonna be able to schedule you here at the office so you would need to go ahead and look for another provider. The doctors have turned you down for having an appointment here. Thank you". I of course called them. But first I asked if they were accepting new patients, which they said yes. Then I asked if they accept self-pay, to which she also said yes. So I asked why they were refusing to see me as a new patient. They wouldnt tell me. They said it "could be due to drugs or alcohol in your record". Meaning, the fact that I told my old doctor ONCE that I sampled a drug 5 YEARS AGO, they are refusing me treatment, even though I am not asking for a controlled substance. To which she replied that it wasnt definitely that - she was just speculating. So basically, they refused service, but wont say why. But they did say that they can and will discriminate against someone who has a past, even if they are not an addict and are totally healthy. Do not waste your time. Dont even bother. They will let people in desperate need of care go without care because they dont want to be bothered. And they have my medical records without anything signed to protect myself. Horrible service.

I would not recommend seeing this dr. He said he was writing me a prescription but he did not. The…read morelady that checked me in was rude.

I have been a patient of Dr. Mudumbi's for almost 16 or 17 years now. If it wasn't for him I can…read morehonestly say I wouldn't be here. These accusations are completely ridiculous and I had no idea until just now people were being so horrible to someone who literally saved me from myself. He didn't even have to help me at all, (I wasn't a child 22 or 23 the first time) I was at Vanderbilt after I had once again thought I didn't need the many medications the psych doctor from some place my insurance sent me had me on...and then I spiraled.. into a manic phase and then down into depression and tried to hurt myself (one of many times) and wound up meeting the person who would help me find myself again. It wasn't easy, lord knows it wasn't, and he has been there every single step of the way. I have been to the hospital more than a few times since that visit and Dr. Mudumbi was there every single day I was there to see me. Never failed! He made sure my medication combination was finally right when all of those other places tried to keep me pretty much a zombie or asleep. He has helped me get my life back. I am literally in tears writing this because without him I know that I would have missed so much in life. He has helped me in so many ways and I could never thank him enough for everything he has done for both me and my family. Because of Dr. Saran V. Mudumbi not only do I have my life back but my kids have had their mom back for years (my son graduated college and got married) my daughter just started college in fall) I've been there for all that, stable because of him and the tools he gave me to work with. There's not one time I called and he, himself..not a receptionist or nurse, called me back and we decided what the best thing to do was. My parents got their daughter back. My brother who I have an amazing relationship with regardless is even better. All because of this doctor, this incredible person that has been more than likely the only reason I'm even here today. He never gave up on me no matter how bad it got. I have to say, I am pretty sure it was a rough job but he is the one who stuck by me. This is the person you all are saying these horrible things about. So this is just my story about how he helped me and I wanted to share it with you. I am sure there are plenty of others out there for every ridiculous complaint this was my miracle. As far as Wendy and Yvonne (sometimes) go who have been the front desk for years???Really? No way! They are absolutely always super nice every single time I talk to them. Either in person or on the phone. Even if I forget my appointment day and have to reschedule they don't get upset. May god bless you and your family and I hope you and your families find the help you need to let go of your anger and find peace. Dr. Saran V. Mudumbi has been a godsend to me and without him I wouldn't be who I am today. I will be forever grateful. Thank you so much!

Dr. Mensah actually listens to me and makes a plan around what works for me. So glad i finally…read morefound someone who cares

She is upfront and honest. She gets you to think about things that might be hard for you but will…read moreend up helping you.

I stayed here for 6 long days. Admitted for psychosis (32 y/o Female), diagnosed with Bi-polar on…read moreday 3 or 4 (time does not exist in this place). Had to remind staff we are humans and have rights which did not work. Transferred that "argumentative" behavior to we are patients and we have patients rights and referred STAFF to the tiny printed Patients' Rights print out in a very obscure location where patients do not frequent much. Staff announced to about 20 of us humans that we were amongst rapists and stalkers. The majority of the women in there were tragically raped throughout their lives, some received hysterectomies from the abuse. Patients were getting called by the wrong names, some being called the name of the person they were raped by. Mind you - this is co-Ed and no locks on the doors. Women were being paired with men as roommates the day I was leaving. This place helped to get my hypothyroidism diagnosis - a chronic condition that was left untreated for 17 years of my life. Beyond that, extremely traumatizing and a stay any longer than 4-5 days has left the the therapeutic level and will likely cause additional incorrect diagnoses and continued psychosis. The staff are extremely understaffed and overworked. Funders are severely neglecting this place and mental health as a whole. I Hope Trust Point sees better days and staff receive trauma informed extensive training. Nurse S(h)andra, Dr. (nurse) Jayjay, Nurse Alyssa, Nurse Mark, and 3 other Male Nurses (excluding Moses), and Charge Nurse MJ were our only hope while in this place. Oh and the meds that were prescribed were very wrong. Luckily my TWO female psychiatrists that I've had for a couple years at Centennial Outpatient Psychiatry in Nashville quickly caught and fixed this :) P.s. Trustpoint - if you're going to respond with a generated, disingenuous response -- Save your time, your staff needs it.

I cannot say that I was impressed at all. For a place that supposedly helps and treats those with…read moremental illness, it really didn't feel like it. They made me take a medication that got me feeling more depressed, the LAST thing I needed, and held me there longer because I was "refusing" it despite me having voiced to several staff how it was negatively impacting me. I was talked down to as though I was being an obstinate child about it rather than someone who understands and should have agency over her own body. They don't care about the patients, if you ask for a want or need it'll take days to happen or it won't at all. I had to pester, pester, pester to ensure literally anything got done or any reasonable request was met. Patients are shoved into a section together without their individual needs and diagnoses accounted for and it results in fights breaking out as well as elevated stress for those whose specific issues had a tendency to clash. So many staff have either "I don't care" or "you better not step outta line" energy which just creates more issues for already struggling individuals. When there was a rare occurrence of a caring or understanding staff member, I made it a point to commend them and let them know I see their efforts and appreciate it. This happened only once. I had to sign myself out to avoid basically going insane in a place that felt like going to prison, thank goodness I was there voluntarily or else I couldn't do that. Even then, they may choose to switch you to an involuntary hold if they think you got good money or insurance. As a well-mannered and at least somewhat well-spoken caucasian, I saw people with bigger issues than me come and go faster than I did and that felt ridiculously suspicious. Jokes on them, I'm broker than a donkey!! I'm stuck with a bill I can't afford, that's okay though because legally a medical institution cannot pursue you relentlessly for debt especially if you never tell collections your name and address and instead hang up on any numbers you don't recognize. Healthcare is a right for all, whether they can afford the ridiculous cost or not. Furthermore it falls off your credit after 7 years (fun fact, the more you know!!) so I don't see myself suffering very much misery "trying" to pay them for essentially trapping me in he// for a week. I know some lawyers who'd probably love to bankrupt them and become richer too if they wanna be a problem about it rather than keeping quiet and compliant like we were all harshly and unfairly demanded to do whilst imprisoned. If they cause me even one more single teardrop of grief even after getting my freedom back then I'll tip those lawyers off and enjoy watching the aftermath. As a patient you basically have no rights, no freedom. Little to no exercise, only a tv and crayons for entertainment as though they think we're children. I did my best to enjoy group activities, but they felt rather childish. I felt like a pet human for people who collected but simultaneously hated us, being locked in a cage wouldn't have been much better or worse honestly. DO BETTER Y'ALL!! This SHOULD be a place of healing, but it just feels careless and abusive!!