I visited Robert Irwin on Perkins in Memphis per recommendation of an acquaintance who had a…read moretenured career in precious/fine jewelry sales locally. After doing my own research over the last few months on Tissot watches and not being able to find more than 1 or 2 in stock at my local Dallas, TX chain jewelry stores, I decided to visit stores in Memphis to seek insight and make a selection based on trying a few on. I came to the store two days in a row and received amazing service that exceeded all expectations of any typical buying ceremony I've ever been part of. Normally when I shop, it's very concise as I buy routine products via necessity. This purchase was quite different and symbolic to me in many ways and I am grateful that Bryan was well knowledgeable of the products. He even wore a Tissot watch the day I made my purchase which solidified my trust and his admiration of the brand I had newly become a fan of. The other personnel and management staff in store were friendly, hospitable and engaging with me and my sister as well, which made the process fun and personable. I was beyond impressed with the service and attitudes as well as selection provided by this store. I can't wait to return to Memphis for another visit and I'm already plotting my next purchase largely because of the experience provided by Bryan and crew. THANKS so much!

Wonderful people knowledgeable and understanding about your concerns. They care about your jewelry…read moreand you

I NEVER BOTHER TO LEAVE A YELP REVIEW...THIS is the kind of establishment you want to do business…read morewith! .... I first called to speak with Wyatt to ask about a special present for my husband and a diamond ring for myself. He communicated that I would be in later that day or the next with the manager, Jason. They noted that I would arrive before I ever stepped foot in the place, which shows teamwork, care, and communication. When I walked in every associate without a customer greeted me. It's nearly Christmas time and AMY and the team exceeded our expectations. I AM VERY PARTICULAR as we work very hard for what we have and they understood my needs and how much we wanted to spend. We're not bound by our address and we have the the privilege to travel all over the country, we will certainly be lifetime customers. These people are experts in the industry front and back. Be patient and they will surprise you in a good way! Thank you for making this Christmas very special for us!

Awesome customer service, and a great selection. I think the red in the Caviar Collection of Lagos…read moreis the prettiest! Hands down! It's so beautiful and unique. Go by there and see for yourself! They are great at helping you and awesome on a regular day answering your questions.

I always find something I didn't know I needed when I visit James Gattas. Make it a point to stop…read moreby and make sure you ask first Carol:-)

They helped me customize some jewelry. I am very happy with the work and the cost. The work was…read moredone quickly, and they texted me when ready for pick up. Quick note parking in back is better than trying to back out on Poplar.

Very personable. I felt like i was treated fairly. I was happy with the outcome…read more Nolan is a great young man that will take care of you. While i was there to sell a diamond ring, he buys gold and makes custom engagement rings. Located in Clark Tower on Poplar in east Memphis

Nolan is a Master! He runs a first class operation, we interviewed four other jewelers prior to…read moreselecting to selecting him to create an heirloom piece for our daughter. He evaluated our diamonds prior to creating the 3D rendering. He listened carefully and delivered a model perfectly for our family diamonds and the vision we had for the piece. The finished product is absolutely stunning. We went from conception to reality in about a months time, and under budget. He has definitely earned dour business!

What a great company to find your diamond needs! The service is excellent, the quality is…read moreexcellent, and the choices are many. Stephen does fine work and Tricia cares for each customer with skill and kindness. It's the place to meet your Diamond needs..... Susan

Being a guy, I struggle with finding gifts for my girlfriend. She worked here for a bit and always…read moreraved about the prices and the owner, Stephan. I came in one day when I knew she would not be there and met with Stephan. I gave him a budget and a date I needed it by. He pretty much took care of the rest and it turned out better than I ever expected. My girlfriend wears the necklace every day. The whole experience was painless and I will never shop anywhere else for jewelry. The store is located next to TCBY at the corner of Poplar and Brookhaven. The owner/jeweler is easy to talk to. He does a lot of hunting which makes him relatable to most men.

I will never go to this place, went terrible down lately with the customer service . Stoped by…read moretoday to ask question about David Yurman earrings . First thing saleswoman working there looked at her clock , it was 7 minutes before the store closing . Another thing, she assumed that I can't afford DY gold earrings, and stated high prices of very few available yellow gold DY earrings. She hasn't made any efforts to take the earrings out of the glass display to show them to me . I wish some other jewelry store like Sissy's Log Cabin has license to sell DY jewelry in Memphis. Shopping experience at SLC is much better . Terrible service at Mednikow store -0 stars rating .

Such an incredible jeweler. Tiffany is amazing and helped me create my dream engagement ring. Would…read morerecommend to all Memphians!

Bob Richard's adjusted my wedding bands just in time for my wedding. Great service, highly…read morerecommend.

Great service and quality products. To enter, you must stand in front of the outer door so they can…read moreget a picture. You cannot wear a hat, sunglasses or other article that covers your face, head or eyes. Once cleared, you are buzzed in. Their service is top notch. This is a fine jewelry store and repair shop. You get what you pay for....remember that as you go.

I have a ring that is special to me and we'll let's just say I almost destroyed it. It needed…read moreresizing and I manage to play around and put it on anyway and got it stuck. My finger swole up like a sausage and the only people who could help was Handiwork! He sawed that baby off. Fixed, resized and shibed her up. I will never play with precious jewelry again LOL thanks Handiwork.....

So my wife is like…read more.. "Can we go by Nordstrom Rack so I can exchange these jeans". I'm like, "sure".... "I'll go in with you so you don't shop too much." $582 later I am leaving with three shirts, two shorts, a Nike pant fit, and a sports coat. Nice exchange, C!! LOL. I dig this place. It's like TJ Maxx but better. Much better. I love a good deal. This feels like a good deal. Please don't bust my bubble! I picked up some Lucky Brand shorts and polos that were about 60% the cost at Lucky. They are quite nice really. The feel of good clothing is something I have grown to admire. They were still around $50 each for the shirts, but much less than retail. I also got a nice $400 sports coat for $195. Score. I'll have it altered and it will look like $1,000,000.00! The money exchange was even good. I had a nice young lady named Luna. She has cool face piercings. I thought Luna did a great job, especially since she laughed at my jokes!! You betcha I will be back!! '25 - 42

I love to shop be it clothes or groceries, I enjoy shopping. I like to stop in here from time to…read moretime because you never know what you may find. Years ago I saw a pair of designer boots that I'm still kicking my for not getting. They have a good variety of competitively priced items but you will have to spend sometime looking through everything. The employees are always friendly and helpful even when I had to make a return. I would recommend this place, I don't always find what I need but when I do it's good!

Professional and knowledgeable. Have done work for my wife for years. My first experience but able…read moreto help. Moreover, was able to refer me to a clock repairman for an old clock I'd been looking for some time since Calvin's Clocks closed. Would highly recommend.

Exceptional customer care whether a watch repair or jewelry purchase. Kind and respectful whether…read moreit's a Seiko or a Rolex. I've been to a TON of watch places in all parts of the country and this is one of my all time favorites. Don't hesitate to spend your money and time here. You'll be glad you did.