Had to come in for a battery and jimmy was so nice and friendly, did a great job installing my…read morebattery! I only come here

Went in to get a cabin air filter twice they have absolutely no clue what they're doing and they…read moredon't care too make a ride or help you or whatsoever they should not hire people that have no clue what they're doing in there especially a woman

This rewards program is a big scam every time i earn a credit it expires soon as i go to use it ,…read moreBad experience. Cashier gets cocky to boot smirking

Excellent service, very friendly at the Nellis location and very helpful and knowledgeable. Thanks…read moreto the team for always providing great products and helpful suggestions.

Brought in my own mufflers for my Scatpack charger on a Saturday morning and Eduardo took care of…read moreeverything in a timely manner and a great price. Highly recommend this place for exhaust work.

Eduardo (Owner) is a really down to earth guy. His workers are fantastic too! I wanted a couple…read more"deletes" and they took care of me right away! Car sounds amazing and I will definitely be back for anything else I need done to the exhaust.

Not too big but not too small that you are not able to find the things you need for all of your car…read morerelated things, if they don't have it they will order it for you :) The first thing that got me with them is the customer service. You come in you get the hello and the smile (under the mask :) They are knowledgeable and willing to work with you to help. They do check engine test (like most places) and no problem coming outside to look at the car for you. Maybe they are not mechanics but they have knowledge and patience which is perfect. They work quickly and get everything you need. I also would like to point out that o didn't get the feeling of upsale (trying to sell you things you don't need or just recommend it to you for just in case. I will definitely stop here again for my car related things (as I like to do things myself most of the time)

I always have a good experience here but this review is for the driver Rj. I saw him while he was…read moreout and about and he's awesome very fast and straight to business he's really good at his job!!

I locked my keys in truck & Victor & Alberto went above & beyond to help me get access to my keys.read more

I was sooo happy after leaving here today. I let the lady at the register (sorry I didn't catch…read moreyour name) know that my battery light came on, and I would like to get it read. Immediately, she came out and checked my battery, and it showed it was not keeping a charge. We went back in, and she found the correct battery. I asked if they could swap it out for me, and she said yes. Kalvin came out to swap my battery. He was very efficient and friendly. I showed him that my seals were hanging off of the hood and asked him if they had anything to fix it. He went in and came out with some plastic screws and fixed it right up!! What they didn't know was that I came from another O'Reilly from down the street, and I had a complete 180-degree customer service experience with them. I won't go into detail on here of how bad the other store was. I know that from now on, this is the only Auto parts store I will come to with our 5 vehicles in the future. Thank you so much for the quick, smooth, above and beyond service that I received today!! God bless.

What a great exsperience with Gonzalo!!!…read more He really went out of his way to help me find my receipt!!! I live 20 miles away in Henderson, And Gonzalo saved me a long drive At 7 pm on a Tues. Evening!!! He told me the standard policy of Autozone and was so pleasant and Empathetic with my situation and saved me a trip there! What a great listener!!! Thanks again Gonzalo!!! Happy New Year!!! 2026

How are your managers so bad at inventory you never have what your stocks says you have. Don't…read moreblame theft because I'm talking things you need to go in the back to get. Worst store location ever

I used NPA for couple parts. The prices and the customer services was amazing. I will never go to…read moreauto zone again.

I called a few places in town and it gets no better than New Patriot Auto Parts, excellent service,…read moreeverything was explained to me throughout the process, I'll definitely be going back and referring friends and family, special thanks to Paul for being a real professional

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

I went to get a new battery and while in line, a young lady was going on break but her coworker (an…read moreolder gentleman) told her no and every word out of his mouth had a f word attached to it. Very unprofessional and inappropriate in general. I imagine that adds to a toxic work environment for the young lady. I always come to this auto zone. But this left a bad impression

Eric was an amazing help!!! Me and my friends went in to get parts to fix my sisters car and he was…read moreso professional and helped us a lot. Me and my friend both thought he was a manager with how professional he was, but we call the same day to ask if they are hiring and we found out he isn't! Amazing job by Eric he is one of the best employees I've seen at an AutoZone