Cancel

    Open app

    Search

    Generation KIA

    2.2 (260 reviews)
    Open 9:00 am - 8:00 pm

    Generation KIA Photos

    You might also consider

    Recommended Reviews - Generation KIA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    photo verification of warning lights

    Title: Unsafe Vehicle - Poor Dealership Support Despite repeated service visits to Generation Kia in Bohemia, our 2024 Kia Carnival continues to have serious safety issues, including steering, transmission, warning lights, braking, and suspension concerns. Timeline of issues: Apr 28, 2025: Recall service; defects appear. May 18, 2025: Service visit; issues persist. Jun 16, 2025: Service visit; defects reappear. Aug 21, 2025: Service visit; dealership states fixed, no follow-up. Sep 4, 2025: Vehicle pick-up; no call, had to check in. Sep 24, 2025: issues re-emerged; Reported to sales manager, dealership confirms they cannot resolve and advised litigation. The dealership has failed to fix these defects or provide timely updates. The vehicle remains parked for safety reasons while we continue paying nearly $700 per month plus insurance. Given the ongoing issues and this dealership's inability to resolve the matter directly, I cannot recommend their service or support.

    5star great experience .

    I had such a great experience at Generation Kia! From the moment I walked in, everyone was friendly, professional, and genuinely helpful. The staff took the time to answer all of my questions (trust me I asked a lot lol) and made the entire process smooth and stress-free. I never felt pressured, and they really worked with me to make sure I got exactly what I wanted. The dealership was clean, welcoming, and organized, and the whole team went above and beyond to make sure I left happy. I absolutely love my new car, and I couldn't be more grateful for the excellent service. Highly recommend Generation Kia to anyone looking for a reliable dealership with honest people who truly care about their customers! I am not by my new car to take a pic but if I can update later I will !

    Dishonest and misleading - be careful!

    On July 19, 2025, I purchased a car from Generation Kia. I told the salesperson my Chase bank credit score was 751, and was promised a 1.9% APR. Later, the finance manager claimed my score was only 699 and gave me 6.99%, promising I could refinance in 3 months. When I received the bank statement, the APR was actually 9.19%! They also added a $6,275 service contract to my loan without my consent. They verbally promised it could be refunded, but have delayed for weeks and never processed it. The whole process felt misleading and dishonest. Be very cautious! 2025 年 7 月 19 日,我在 Generation Kia 买车。当时我告诉销售,我的 Chase 银行信用分是 751,他承诺给我 1.9% 的利率。结果贷款经理说我只有 699 分,给了 6.99% 的利率,还承诺 3 个月后可以重新贷款。等我收到银行账单,利率竟然是 9.19%!另外,他们在我不知情的情况下,把 $6,275 的售后保修加进贷款里,并口头承诺可以退款,但一直拖了几周都没退。这整个过程让我觉得非常不诚信!

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 days ago

    They sold me a used car without disclosing that a smoker had previously owned it. Now I'm trying to get the smell out.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul R.
    14
    161
    23

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2
    Photo of L M.
    0
    5
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 3

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Get rid of the financial lady she rips it off. The salesman are good but the financial lady guessing with a smile then scams.U

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 8
    Thanks 3
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Anna S.
    48
    51
    9

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Nancy C.
    63
    187
    221

    3 years ago

    The worst experience, they sold me a car with no floor mats. And that's the least of the problems I've had with Kia - just awful!

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    No hidden fees or up charges on prices. They were completely honest with me when i purchased a used vehicle. Very rare for a dealership.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Frank D.
    21
    65
    75

    6 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 18
    Thanks 0
    Love this 6
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B K.
    7
    59
    11

    8 years ago

    Business owner information

    Photo of Joseph C.

    Joseph C.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lea K.
    251
    14
    0

    4 years ago

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Ask the Community - Generation KIA

    Review Highlights - Generation KIA

    Even though Kia Corporate was refusing to replace the engine Joe stated he would do his best to fight the decision.

    Mentioned in 16 reviews

    Read more highlights

    You might also consider

    East Hills Subaru of Sayville - Impreza RS

    East Hills Subaru of Sayville

    (25 reviews)

    Went to multiple dealers looking for a Forester. I walked in Sayville dealer was my last stop for…read morethe day. I already had a deal somewhere else. However Mike Chiofalo beat the deal by a lot ,was able to take in my lease and save me a few thousand that's right not a few hundred a few Thousand. No BS straight to point

    If there were 100 stars it would still not be enough for the experience I received today!!…read moreI've leased many cars/trucks over the years and always get very anxious when it comes time to turn in my current vehicle and start the process over again. I simply can not stand the high pressure sale, how long the process takes, all the mind games, the price haggling etc. This time I completely switched gears and decided to go with a Subaru. I still had 3 months left on my current lease so naturally I was just going to ask questions. Within seconds of entering the dealership I was greeted with a warm welcome. I sat with Mike Chiofalo, I immediately clicked with him, I'm in the service industry and feel it is important to be yourself around people and not put on an act. I have a chatty, high energy personality with a bit of a potty mouth, Mike was great, he didn't flinch, he actually matched my energy and we chatted like we'd been friends for years! This was something I NEVER felt at the other dealership that I've been loyal to for 25 years!!! Anyway, I told him my plan to trade/sell my current vehicle and lease a new one. I had my heart set on the 2026 Crosstrek and Mike informed me it was in stock so we proceeded to take a test drive. The crosstrek is a beautiful vehicle. It's comfy, peppy has a lot of bells and whistles I was looking for and a few that I was pleasantly surprised I didn't. We proceeded to finalize my purchase, yep we went from "I just have a few questions" to okay I'll take it! Mike gave me the number I was looking for and I'll admit I was skeptical to see how much that number was going to change once we got to the financing portion, we all know how this goes you get told one thing then once they run your credit it turns into a sh*t show....I swear I was waiting to see when the "surprise hidden fees" were gonna show up and they never did! The number he gave me was the number I got!!! Yet another great experience with a new dealership. So now that all my paperwork is in order Mike brings me back to his office to take care of my insurance and registration.... Here we go again right? Wrong!!! They simply called my insurance agent and changed vehicles on my current policy, there was no " oh why don't you sit with our on site insurance agent to see if they can beat your current price" literally no additional BS. We set up my Subaru app and he gave me the tutorial on how to use it along with all the cool features in my car!!! I left there feeling calm and relieved that there was literally no stress! Overall this has been the ABSOLUTE BEST experience getting a new car!! If you have a fear of jumping ship from your current dealership to try something new, get your butt down to East Hills Subaru in Sayville!! Make sure you see Mike Chiofalo!!! Thank you again Mike

    Rosenthal Enterprises

    Rosenthal Enterprises

    (6 reviews)

    "I'm always looking for a good deal, just like any other customer in the market for a vehicle…read more Several years ago, I bought a 2001 C5 Corvette from Avi, which had low miles and was in great condition. The price was reasonable but not great. I understand that a business has expenditures and overhead costs. My biggest issue is when you pay the asking price and the vehicle is nowhere near mechanically correct." I always attempt to get a test drive or do some type of research to avoid any headaches later. Thank goodness Mr. Avi doesn't need the stressor of buying a vehicle for resale that's going to come back and bite him later, so for that reason, he only purchases good-conditioned vehicles. I highly recommend this business and am looking forward to my next purchase.

    Buyer beware. I found a great looking classic F-350 for a good price ($17999). Avi assured me…read morenearly all his buyers purchase vehicles sight unseen, and have them delivered with a contracted delivery service. He said there were no mechanical issues. After purchasing the vehicle, he told me the floats in the fuel tanks didn't really work; not the end of the world. Vehicle was delivered safely. It sat for about ten days before I could drive it. On EVERY drive, the truck turned off while driving, sometimes on the highway. I am familiar with 7.3s, so I suspected something was up with the oil or fuel pump. Brought to a specialty garage and sure enough, ***$2300 LATER*** my truck is running again. The fuel pump was completely shot. It NEVER drove more than 5 miles without turning off and was honestly dangerous. When I asked Avi to help make this right, he refused, offering no concession and telling me it was a good sale price. I wouldn't trust Avi or do business with him again. I would be happy to take down this review if he pays for half of my repair.

    Generation KIA - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...