Shared informed updated every step of the way. Brought answers in a timely fashion. Super…read moreprofessional. Fixed!

AJ, the owner of Elevate Appliance Repair is the absolute best at putting customers first! I…read morecalled AJ for a dishwasher E:07 error code problem and he suggested I go through the manufacturer because he had seen this error happen before and knew that even though my dishwasher was out of warranty the manufacturer would fix it for free. I followed his advise and yes, the manufacturer will cover both parts and labor on my 5 year out dishwasher since I knew to ask about this manufacturer flaw. AJ is always my first call for appliance issues! He should be yours too! I used AJ three years ago and was do impressed and I still am today!

Ivan was fantastic- quick service clear explanation and great to work with. Highly recommendread more

My home warranty company sent this company out. He was on time, great communication and was very…read moregood. He figured out the issue, and went out of his way to try to get it repaired as fast as possible, even on a Saturday. I would recommend and use again.

They need an Estimator available a full day, all week. I have used Richfield Plumbing in the past…read more(previous home), and was very happy with them. Contacted them last week via their website and then followed up with a call to explain a few items too complicated to try to explain in the little web form. Nice gal told me their Estimator would need to talk to me, he's out, will be back next week. So I wait for a call. Got an email Tuesday *afternoon* telling me that their Estimator can be called 6:30-11:30am Monday through Wednesday. Again, this was Tuesday AFTERNOON. So basically, gave me one morning to call, and it's my busiest morning this week. So now I can't talk to the guy until next week?! I originally contacted them LAST week because I need the work done THIS week. Well it's Thursday. I gotta go with someone else 'cuz I need to talk to someone about it today, and get it scheduled ASAP. Bummed and irritated.

We have been using them for several years. Great quality, no long waits or crazy service fees.read more

The company responded to my call quickly. They worked around my hybrid work schedule. The repair…read moreperson was efficient, effective, and pleasant. The issue was identified in a short time and the repair completed later that same day, after he had purchased the necessary parts. Work area left clean. Very reasonable cost. I've added them to my contacts and shared the contact with friends and family. Will definitely go here first for appliance repair!

It was Monday morning and I have water all over the floor coming from my dishwasher. Within 5…read moreminutes after leaving a message, Luis (the owner) calls me back. He said he could squeeze me in after lunch. Luis looked at the dishwasher and figured out the problem. He said he would be able to get the needed part immediately and get the dishwasher back in working order! He ran out for the part and within a total of 45 minutes had everything repaired. Personal service, making sure I understood the repairs and how to keep my machine running correctly. From now on, definitely my go-to company for all of my appliance repairs!

I received great service, prices were reasonable and they were on time. Will absolutely use then…read moreagain.

I have been a customer for more than ten years. Dishwashers, fridge, oven, dryers and washers. He…read moreis very skilled in his trade, great customer service. Thanks Ron.

I feel bad for writing this average review. I realize this is a family business and I want to…read moresupport them. However, I can't help but be disappointed. My fridge was making a whining sound from the back and it had stopped working. I called for an appointment. Indeed, the website states $49 for a trip and diagnostic fee. And that's exactly what he did. He came out, rolled out my fridge, unscrewed three screws, and said yep...your compressor's out. Buy a new fridge. Total time - 2 minutes max. All that for $49. Now that would be fine except I can't help but compare it this business to my water heater repair man. This guy came out on a weekend and spent two hours trying to fix my water heater. When he couldn't, he REFUSED to charge me because he couldn't fix it. He recommended I replace it, which I did. He came back with a new heater, replaced it while I was gone at work, and didn't even ask for labor charges (probably built into the margin of the heater). But when I looked online, he didn't even charge me anything more than other retailers for the heater. I felt AWESOME after that experience, feeling like I found a great deal. Not in this situation. I felt crappy, paying a dude $50 to unscrew three screws when I could have done it.

I called Pat on Monday evening. He asked me some questions about my refrigerator and told me the…read morepossibilities and the approximate cost if the problem was what he thought it was. We made an appointment for Tuesday morning. Pat arrived on time and after diagnosing the problem gave me a price which matched his phone price from Monday evening. The refrigerator was fixed shortly and is now running fine. I couldn't be happier with his honesty and good service. I will highly recommend him to my friends. Dan H.

One of the best things I have done is find Larry. He has worked on 2 of my refrigators. very…read morequalified, prompt and when there were other problems was immediately responsive and solved the issue, Recomend him to everyone

If you are looking for an expert appliance repair service, this is it!…read moreI have a 20 year old Maytag washer that was leaking and they sent Larry the next day to assess the problem which he did quickly and neatly. He also gave me advice on how to maintain it and keep it going for another few years. He then gave me care tips for all my other appliances: dryer, dishwasher, refrigerator, freezer, range and oven, all different brands! Larry even applied porcelain paint to two miner chips in the dishwasher to prevent rusting. Talk about service!

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.