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    General Paint

    3.0 (4 reviews)
    Open 8:00 am - 6:00 pm

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    8 years ago

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    Mike S.

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    6 years ago

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    Benjamin Moore PaintStop - Exterior project from Benjamin Moore Paint Stop

    Benjamin Moore PaintStop

    3.7(3 reviews)
    21.2 km

    Buyer beware! Store will sell you old gunky paint that will leave you cleaning up after every roll…read moreof it on your wall. We stopped by here on Sunday morning to pick up a 5 gallon container of paint for our store remodel. We purchased 5 gallons of paint for $350 and some quick dry mud for the walls. We purchased the paint separately and hired a painter for a business remodel. The painter had suggested that we buy the paint from a Benjamin Moore store, because they supposedly have a higher quality paint and it would only require one coat and it came in the perfect color we needed and wanted too. Our painter said the paint quality was so poor and bad that it would take him more than one day of painting since there was so much paint slime and gunk in the paint. He would he spending half of his time cleaning up the gunk off the wall as he rolled it. The painter spoke to Hasan N. to find a resolution for the bad paint issue, he was of no help. The paint was old and had chunks and gunk all throughout the container after opening it and all of the gunk that stuck on every roll of it too. The paint was so bad that it would have taken 3 times as long. We would have been better off getting our one coat paint from Sherwin Williams. The rep from Sherwin Williams would have at least picked up the bad paint and delivered new paint with no questions asked. The owner, Hasan said he would swap out the bad paint for us, but the we didn't have hours to use up for the commute back and forth to drop off and pick up the paint. The bad paint has already cost us an additional day of paint time and delayed the finish of the paint for a second day. Hasan should have dropped off new clean paint to us ASAP, sent out a staff or someone to bring it to our site to save us some commute time and hours of extra time cleaning up after every roll. He simply didn't care at all that he gave us bad paint in the first place. He flat out told us it's not returnable. Essentially telling us it's our problem he sold us the bad paint. We had a tight window to get the painting done in a day and that was with the belief the paint would be good from the start. The owner even admitted to our painter that some of his paints gets gunky, this was after our painter sent the owner some requested photos of the gunky sediment from the paint. This location absolutely refused to anything about the horrible paint. They have terrible customer service or rather nonexistent. Avoid this place if possible. If you end up here, always make sure you see the paint and mixed in front of you and on a stick or flat surface rolled out before paying and walking out of this place. Don't regret buying from here like we did.

    In 2020 I bought a fixer upper and so have frequented this store SOOOO many times. I've never had…read moreanything short of an excellent experience. Most recently they helped me finely tune the color of my white interior trim paint to best match the Cabinet Coat trim paint I'd used previously but was now discontinued. Products are costly being that this is a Benjamin Moore store, but the quality is incredible and my experience with the personalized customer service and the interest they've taken in watching my house come together keeps me coming back again and again and again. Even when I come in with a PPG or Behr color swatch, their color matching is the best I've experienced and they've even helped me fine tune colors of paint that was purchased elsewhere. Hands down my favorite paint shop.

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    Benjamin Moore PaintStop
    Benjamin Moore PaintStop - There will never be a better time to start your project than now.

    There will never be a better time to start your project than now.

    Benjamin Moore PaintStop

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    General Paint - paintstores - Updated May 2026

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