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    General Agency

    5.0 (3 reviews)
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    Trailstone Insurance Group - Trailstone Insurance Group

    Trailstone Insurance Group

    (38 reviews)

    Matt was AWESOME !!! He worked so hard to find me affordable coverage!!.... I got more than I asked…read morefor VERY happy A++

    Avoid that business, it has become obsolete. House and cars insurance went up significantly. So, it…read moreis now very hard for Trailstone to really save you on your insurance needs. Trailstone seems to favor Auto Owners (which has very bad customer support). I have searched for insurance on my own and beat Trailstone twice (And yes for the exact same insurance coverage for both cars and house). So, I no longer use them and no longer pay for their overhead. I explicitly notified Trailstone Insurances that I was not renewing my insurance, house and cars, before the current Auto Owners insurances needed to be renewed (I received confirmation from Trailstone that they got my cancellation request). Trailstone failed to cancel my insurance with Auto Owners (I received a request from Auto Owners to pay for renewal). I got high pressure from Trailstone to sign a Docsign. It was obvious that Auto Owners would require some fees to be paid for late cancellation. Trailstone was trying to make me liable for those fees by signing this Docsign. (I really thought that Ryan Black was taking me for an idiot trying to explain me how to sign a Docsign.... Who doesn't; Chris Barry continuously failed to answer my questions). Trailstone even tried to get my wife to sign the Docsign. It really shows how desperate and dishonest Trailstone is. Chris Barry finally cancelled my Auto Owners insurance (It was about time). What kind of business fails to execute customer requests? Trailstone failed to cancel my policy in a timely manner even being notified before expiration of existing policies. Just stay away from that business.

    General Agency - insurance - Updated May 2026

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