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    Gemstone Solid Surfacing

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    8 years ago

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    Jeff Trotter Construction & Remodeling

    Jeff Trotter Construction & Remodeling

    (3 reviews)

    Called office to schedule a meeting to get a quote. Kim wants to know if it's an inside job or…read moreoutside... it's a door - depends on what side of the door you are on!? We schedule a meeting. Kim calls the day before to confirm. Hours later she calls and asks if I was planning on buying the door myself. Me: I don't know, can we talk tomorrow? Kim: If you buy the door it will be $900 to install. Do you still want to do it? Me: You haven't even looked at the door!?@&$/. I couple years ago a coworker had a terrible experience with this company. I decided to at least get a quote because they are local. I couldn't even get them to look at the house!?@&$/.

    I do not recommend this company. I hired them to take down a load bearing wall only to learn that…read morethe wall had too many A/C ducts heading to the 2nd story and to continue would cost thousands more. We learned of this after they completely skinned the wall. We asked them to rough in a ceiling light when they had the drywall off one side prior to re-drywalling, and no we are unable to find where they roughed it to. Now I need to hire an electrician to fix the mess and a drywall contractor to fix the wall again. When they re dry walled, there's no way they put any barrier to stop the dust and debris from reaching other parts of the house. My entire home, basement to 2nd floor, was nothing but a mess and a cloud of dust. It was a horrible experience and I could never, in good faith, recommend this contractor. Jeff and staff had no empathy nor did they care one bit about my home and the mess. I'm sick that this continues to be an issue, and now that I'm in the process of selling my home, it's even more of an issue for the new buyer.

    Gemstone Solid Surfacing - buildingsupplies - Updated May 2026

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