We used Boston Audio Rentals to deliver and install a Pipe & Drape for our November 2022 wedding…read more Despite assuring us that they had been to our venue "many times" and would be able to provide the Pipe & Drape, they failed to properly set up the Pipe & Drape as agreed and have since failed to respond to our request to discuss the issues following the wedding (other than one email suggesting that the problems with the setup were somehow our fault). We had a terrible experience with this company and would strongly recommend not using them. Prior to our wedding we told Boston Audio Rentals that we needed the Pipe & Drape to hide the tables which would be preset prior to our ceremony. We gave them the required setup and a picture from our venue from another wedding with our desired setup months in advance (see attached), and they received a diagram from our venue. Based on this information Boston Audio Rentals told us how many sections of Pipe & Drape we needed. On the day of the wedding their employee showed up and had no knowledge of the setup we required and had to dig through his emails to find the diagram. Once he set it up, he called the groom (point of contact) and explained that he did not have enough sections to complete the desired setup (that Boston Audio Rentals had agreed to months prior) and that he was too far from their office to obtain more sections. As you can see from the picture attached, the setup does not conceal the back of the room at all and further the sheets were also sheer which both obviously completely undermine the entire point of the Pipe & Drape in concealing the tables. We expressed our dissatisfaction during the day of the wedding, and only after involving our venue coordinator was she able to reconstruct the sections in such a way that at least the back of the venue was somewhat obstructed, but far from the agreed setup that we had paid $1000 for (plus a premature tip that was given upon the employee's arrival). We have since reached out to the company who has been almost entirely unresponsive and now suggests the problems were our fault. This experience was extremely upsetting on our wedding day. We also wanted to note that we had no other complaints about any other vendors from our wedding other than Boston Audio Rentals. We would strongly recommend avoiding this company not only for the bad outcome, but also their extremely disappointing customer service and lack of care in their final product.

Great equipment and helpful, friendly service. Prompt drop off, setup, and breakdown.read more

Chapin and the whole team at Boston Light & Sound are incredibly knowledgeable and honest. I highly…read morerecommend them for any service they offer!

Over the weekend we had a community movie night at a small park. Ryan Brush was my contact and was…read morenothing short of amazing! Ryan was so thorough and helpful through the whole process. We showed the movie Halloweentown on a huge blowup screen that was setup in the outfield of the little league field. Ryan was professional, kind, patient and extremely helpful. I would absolutely recommend Boston Light and Sound and Ryan! The night was such a hit that the city plans to use them for many more future events! Thank you Boston Light and Sound and Ryan for such a successful night!

We used ALU for a non-profit gala at a hotel and Kenny and his team were wonderful. Worked with us…read moreto put together a proposal that worked within our budget, and technician worked hard the night of to ensure our needs were met. Made recommendations on how much equipment was needed for the size of our space, which we chose to not listen to, and turns out Kenny was correct - really knows his stuff! Responded very quickly to emails and came recommended by another non-profit group. Would recommend and use again in the future.

This is the best there is.very reliable. My go to for any event…read more Kenny and his team are the best, I've been going to them for the last 3 years, and recently I had a last minute call, literally the previous night for an event the next day. Kenny made sure I was delivered with the systems, his team has setup system in my events and made sure everything was in order. Punctual.

We used equipment from Newman Audio Visual Productions. Our wedding host recommendeed this guys to…read moreus. We contacted them and discussed all the details and technical issues. We ordered audio equipment and lights from them. The result exceeded all our expectations. The whole team was very professional and prompt. The equipment worked flawlessly. And all the guests were delighted with thee light setups...

We hired Corey for our August 2020 wedding prior to changing our plans due to COVID-19. Sadly, we…read moredid not end up needing a DJ for our wedding 2.0, however our experience working with Corey on our initial wedding plans was amazing. He took the time to talk through his entire process, answered every single one of our questions and presented a variety of offerings for us to choose from. We are so bummed we didn't have to opportunity to work with him this time around, but he will certainly be at the very top of our list for future events and celebrations! Highly recommend :)

From the owner: New England based wedding and events DJ providing quality and professional DJ and MC services at…read moreaffordable prices.

We use Boston Pro Sound for all of our events! They've always been very professional and timely in…read moresetting up and picking up their equipment. Would definitely recommend to family or friends.

Boston Pro Sound is our preferred vendor for up-lighting, sound, and related audio visual services…read more We had done business with various vendors in the Boston area until we became familiarized with Boston Pro Sound through a fashion show project we were hired to do event design. We were very pleased with their service, expertise, quality of equipment, their professionalism on the job and ability to meet the clients' budget. The up-lights were absolutely amazing! We received countless of compliments on the look and feel of the event. A few weeks later we needed up-lighting and sound for a wedding and decided to hire BPS which they have went above and beyond to making sure we had everything we needed to achieve the look we wanted to create. Karl offered many innovative solutions and was extremely knowledgeable about the latest trends, designs, and equipment which was very helpful. Karl provides excellent customer service, responds to emails in a timely manner, and goes the extra mile to meet and often exceed our expectations. I can depend on BPS for phenomenal work. Boston Pro Sound is my preferred vendor because they stand behind their work and commitment to customer satisfaction. Thank you Boston Pro Sound for always making my events look beyond exquisite! Looking forward to designing many more exquisite events with you!

We hired Tim and his team at Events United to help us with a music video shoot. We rented a Sony…read moreFS7 and the advanced Kessler CInedrive system. They arrived on time and ready to work setting up right away. Events United had advanced knowledge in the Kessler system (which I was very impressed with) keeping the shoot running smooth and on time. They also had extra gear with them that helped out immensely. The shoot went off with out a hitch. I will definitely be hiring Tim and his team again in the future.

From the owner: Events United is New England's largest event production company with a complete inventory of sound,…read morelighting, video, staging and backline equipment.

We hired Devon to DJ at our wedding on short notice, and we are so happy that we did. He was easy…read moreto work with, has a great sound system, and kept the dancing going. I highly recommend JRM the DJ.

From the owner: JRM the Dj offers premier wedding dj services, and corporate event dj services, with high quality…read moreaudio, and lighting for wedding dj, and corporate dj events.

Really great service, super nice and easy to rent and return. They easily came picking up the items.read more

The bad reviews gave me pause, but this location was the only one that had what we needed. We've…read moreused them three times now and they've always been on time and professional. They do seem to charge a bit more than some other places, but just a bit. Overall good experiences so I thought they needed a shout out.