If you're not Hispanic, expect to be last in line even if you get there first. They favor their…read moreown. Also, it's almost impossible to get ahold of anyone by phone, and they rarely return voice mails. If you love being in a lobby with thugs who sport LA, Raiders, and NY, this is the place for you!

Poor quality, appointment for a cleaning was made. At the appointment, I was told I had an…read moreemergency situation evidently in December of last year where I had cavities filled out and filled the cavity had not indeed been completely drilled out and grew into my bone then they proceeded to pull teeth without explanation just said that they needed to be pulled I wound end up with a massive mouth infection I went 4 days in a row because they had messed up on my mouth and kept trying to correct it I finally just left them went to another dentist and found out how much they had destroyed my mouth they knocked out some of my friend teeth accidentally trying to pull back molar yeah so now I have a jacked up smile and have to have a denture flipper the problem is because all the pain in the teeth shifting from all the tooth removal that did not have to be done I have to get full dentures now plus my insurance said they would cover up to 3,500 worth of dental work I called my insurance which is United Healthcare while I was in the office and that was verified and so next thing you know I've got a $3,000 bill in the mail shotty work poor craftsmanship great receptionist

This is for the Meridian Dental Services. We were here for…read morea first time visit consultation. We did not even make it into the exam room, we walked out after being treated so disrespectfully and rudely by one of the receptionist. She had no personality, she acted like she had no time for us. After attempting to be pleasant myself, I gave up and walked out. The unfriendly, rude manner was above anything I've ever experienced. At the same time we were putting up with this poor attitude, there was another patient being reprimanded for reasons I won't get into here, but it was uncomfortable and I felt bad for this person who was struggling with his registration forms. Long story short, there was no excuse for the cold, rude, unfriendly attitude, and I will never step foot in this place again. I would give it a big fat ZERO for this receptionist who has no business working for the public.

Dr. Gomez and team are amazing. Don't knock this place until you try it. I didn't get the…read morereceptionist name who has been super helpful but she took care of all the insurance stuff. Dr. Gomez wasn't able to operate on my broken tooth because it's outside his scope of the complexity of it but I've been referred out to another TR facility. He actually takes the time to explain to you what's wrong.

Not sure why the ratings of this place previously were not 5 star, but they should be - so let's…read morekick it off with this review. I am giving a 5 star rating for this clinic. The service - the people and the care was stellar! My husband and I came for our Covid vaccines. One of our highlights was meeting a woman named Raven. When we first checked in - we were admittingly a little nervous. I felt that Raven, the check in woman was just so friendly, caring and professional and had sensed we were anxious. She made us feel welcomed and very comfortable. Also Impressive was the fact that even before we took our seats to wait for our shot, she made sure we were scheduled for our next appointment. The wait was maybe 5 minutes. We had 2 different nurses that administered our shots. The first nurse for the first dose was so darn positive and answered all our many questions. The second one for our 2nd dose was more quiet but very efficient. They both were very thorough with our charts. I had an allergic reaction awhile back so they both watched me like a hawk. This clinic is very organized, clean and caring. Parking is not an issue and the location is ideal. I highly recommend this health care clinic!

I went here last year to be checked for abdominal pain, insisted on using an abdominal ultrasound…read morewhich they said they had and instead when I got there they tried to pressure me into using the internal ultrasound which hurt and I was not comfortable with I ended up uncontrollably sobbing until they stopped and got nothing out of the appointment and they still charged me a whopping $130 dollars to sit on their table and cry. They didn't listen to my concerns at all and the appointment was traumatizing.

I needed a root canal and the Terry Reilly clinic in Boise doesn't have an endodontist, so I made…read morean appointment at the Middleton location. I am happy that I did! We all dread having a root canal, eh? Well, dread no more! Liz (the dental assistant), Jared (the intern) and Dr. Mardsen were fantastic, and took great pains to make sure that I felt no pain. Even the numbing injections were painless. It was just amazing! My tooth gave them some difficulty, as it already had a crown that had to be drilled, and three roots to be cleaned out. The crown was done 11 years ago, and calcium had built up underneath, so that made it difficult to find the root canals. But they proceeded slowly and conservatively so that the tooth wouldn't loose any more structure than necessary so that it would remain strong. I also saw some new (to me) technology in use , like the ohmmeter used to detect root canal length. The procedure took a long time, due to the abundance of caution, and after awhile I was regaining some feeling, and I got another painless injection into the jaw. Jared and Dr Mardsen were really good at keeping me informed during the procedure. For me it was actually fun because I learned so much! I am writing this review the day after, and I have no pain at all. And now I don't have to be careful when drinking a cold beverage! This team is obviously dedicated to patient comfort and work together to give the best possible outcome.

I did give 3 stars (instead of 4 or 5) for this reason: medical care seems pretty good and we are…read moresatisfied there thus far. However, this office was not informative up front about actual costs of their services (minus one star). Also, they seem somewhat disorganized, as a portion of our paperwork was lost (minus another star). But what made us super happy though was front of office health care professional, Jasmine. She went the extra mile to clarify all discrepancies once brought to this offices' attention. She clearly understands great customer service and even stayed a bit after work so some paperwork could be completed on our behalf. For this, I am greatly appreciative and would return to this office. Thank you, Jasmine!

Needed to leave a positive review here, because I just had my first appointment here - virtually…read morebecause of COVID - and it was a fantastic experience. I will be returning here for any future medical needs and would recommend it to friends. The office is super close to home, the doctor was knowledgable and extremely helpful, and it was all handled well virtually over Zoom.

I went to Terry Reilly, after some years of not having any labs drawn. The clinic was clean and…read morestaff were polite. I was impressed with the overall experience, Delores was kind and took the time to explain things and provided me with printouts related to my labs. When my A1C results came back she called me to tell me about them and answer questions.

One Star - Disrespectful Behavior Toward Service Animals and Clients…read more I visited Terry Reilly for medical care with my trained service dog, who helps monitor my blood sugar. During my visit, I briefly parked so I could address my health needs, and my dog let out a single bark--nothing aggressive, just part of her alerting behavior. Nicole, the woman at the front desk, immediately told me, "Service dogs don't bark," and insisted I leave. This is not only incorrect, but also disrespectful and dismissive. Service dogs can bark if it's part of their trained response to a medical issue. Nicole's attitude made me feel unwelcome, judged, and humiliated--in a place where I expected care and support. Her tone was cold, and there was zero understanding or effort to accommodate someone with a disability. I left feeling worse than when I arrived. Terry Reilly should train its staff in ADA compliance and disability sensitivity. We deserve better.

You should avoid this place at all costs, they are funded by the government and will do whatever…read morethey need to do to get those results. Mental evaluations, vaccines, just a simple check up? They could screw up you or your family's life just because they have quotas to fill. No care about individual patients, make no mistake this is part of a big machine that doesnt care about people.