Bridgeway Health Services has blessed my life significantly!! I've been under the care of Dr…read more Belnap for years now. I have a diagnosis of bipolar disorder. He is a brilliant psychiatrist. He has pulled me out of the depths of hell by prescribing much needed medications and counsel. I have struggled with this disorder for 22 years. I've been under the care of 3 psychiatrists throughout that time and Dr. Belnap has been the best which is why I have stayed for so long. He is an excellent listener and sincerely cares about his patients. Psychiatrists are usually all about medication but Dr. Belnap goes above and beyond in truly listening to my concerns and advising when appropriate. I also see Jami Harris, a therapist at Bridgeway Health Services on a regular basis. She is a delight! So smart, compassionate, and wise. I'm amazed at how well she recalls all the details of my situation every time I show up, even though she has several clients. She is honest with me and sets me straight when I need it. I appreciate her compassionate candor. Other family members of mine see Kellee Crockett, a psychiatric PA there at Bridgeway Health Services. She too is an excellent provider who is very attentive to her patients and successfully helps them find relief from mental distress. The staff at Bridgeway Health Services have always been supportive and kind. I can't recommend Bridgeway Health Services enough. I would give them 10 stars if I could. They have given me my life back!!

I was really hesitant even after having a recommendation from a friend to check out Bridgeway. The…read morereviews are crazy poor. So I went treading lightly and being cynical. Checkin process: first appt, smooth. Aside from texts and emails about the appointment, I received a call two days prior to make sure I was set, if I had any questions. Being the beginning of the year I expected to pay somewhere along the lines of a few hundred (deductibles need to be met). Some of the reviews commented on being over charged, front staff not being forthcoming coming and deliberately over charging. First, it says in the paperwork that Bridgeway files claims as a courtesy and fees are between the patient and the business. I mean they REALLY stress that on the forms. So I did, get a weird feeling after the reviews. I asked the receptionist and she said two more visits and I knew my deductible will be met. I sat down, and another patient walks in about being overcharged. I was thinking to myself "oh my gosh the reviews are TRUE". Yikes. But,,,receptionist looked into it and said she needed to have the office manager look into as she is the one who handles this type of question. Maybe 5-10mins later the receptionist called the patient back up and said yes, you are due a refund. And took care of that. End of story. So although I'll be watching my claims and making sure the amount paid was the correct amount I was responsible for. But I felt that it was handled appropriately. I got good vibes with first impression after I left and was happy. Sigh of relief. Fast forward no less than 24hrs. My local pharmacy cannot attain a particular med. even if they did, my copay was gonna be $302. I called 5 mins before closing and they moved it to a big box chain pharmacy. After looking at my mail service again, it showed that big box chain pharmacy was gonna cost $211. I called the office again letting them know that my mail service (big box) pharmacy was only gonna charge me $30 for 3 months. I called again, unfortunately because it's a new med I couldn't get 90 days. However doc went over and above as did the staff who handles this part of patient care. I apologize for the long review but I do think it was necessary for everyone who's looking at this office for care that you get a honest up to date review. I will also be recommending this office as my friend did. Maybe staff has changed, maybe the office took a look at reviews and made changes. I don't know, but they exceeded my expectations and I know we will be in good hands.