I was getting frustrated trying to find an appraiser for my diamond ring. Several of the "chain' jewelry stores didn't do appraisals and the ones who did charged an arm and a leg for the service. I read the previous reviews for Michael Rogers on yelp and decided to give him a call. I was very impressed with the service that he provided and here is why: 1. He answered his phone- no voice mail or call backs 2. He charged about half the price that the "chain" store did 3. He was very flexible with his schedule and came to my home the same day to do the appraisal. This was extremely helpful to me. 4. Mr. Rogers was thorough in checking my ring. He gave me explanations of the quality of my stone and he even showed me where the inclusion was so I would always be able to identify it if the ring was ever taken somewhere for sizing or repair. I feel that was the most impressive part of the appraisal. 5. I was given a 12 page pdf file of my appraisal. I feel that Mr. Rogers is an accurate and thorough gemologist. I would highly recommend his services and I will be sure to use him again. read more

Michael was referred to me highly by Robins Bros. and let me tell you i greatly appreciate them doing so for me. He was extremely fast and prompt as a matter of fact he was able to get me in for same day service, that is unheard of anymore, and to top it off he is a mobile appraisal service. So, I was able to stay in the peace and comfort of my own home while he came to me. He produced a well laid out and designed appraisal for me to send off to my insurance company. Michael was very energetic and extremely personable, and easy to talk to. If you are looking for great service and a well put together jewelry appraisal this is the guy to go to, Don't hesitate I know I will be having him come back to me very shortly. read more

I have been married for over 1 year now and have been putting off getting my ring insured. I have been heaing horror stories on where people have gotten them stolen. My husband worked too many long hours for me to let something bad happen to my ring and not have it insured. I called Robbins Bros and asked if they could reffer me to an appraiser. They gave me the contact information of Michael Rogers from Gem Secrets. I called Michael and he was very professional on the phone and was able to come to my office the very same day. He gave me my appraisal to submit to my insurance company within an hour. My ring never left my sight either. I would highly recommend Michael to anyone! read more

I had to have my engagement ring and wedding band appraised for insurance purposes. My husband had purchased and designed them at Robbins Brothers, who referred us to Michael for the appraisal. We have had a wonderful and trusting relationship with Robbins Brothers, so we decided to call. We are SO happy we did! What a wonderful experience from a professional, knowledgeable, and charismatic individual! Michael provided such a positive experience with his positive attitude! His love for what he does shows, and that helped to add to the experience. I would HIGHLY recommend Michael for jewelry appraisals. He is worth every penny, and peace-of-mind is priceless! read more

Hi Michael ~ Thanks again for helping me get the appraisal I needed to add a jewelry rider to my Homeowner's policy. I was so happy to find a mobile service that spared me the hassle of transporting my pieces and waiting somewhere while they were appraised. I greatly appreciated your quick response time and felt very at ease with you from the moment we spoke on the phone to when you arrived at my front door the next day! It was interesting to watch you work and have you share some facts with me. I'm so happy you discovered the loose stones in my wedding band so I could get it repaired before I lost one of them! Thanks again! read more

I had my doubts when my wife told me that we were meeting an appraiser outside a jewelry store in South Orange County. A friend of a friend had given her the name of Michael Rogers. When we arrived for our appointment he was actually waiting for us inside a very nice and secure store. (Robbins Brothers) The other reviews pretty much say it all. Michael is like the "honest mechanic" that you wish you could find when your car needs repair. Good person, knows his craft, and provides timely professional service. What more could you ask for? It was a pleasure doing business with him and will refer him to all of our friends. read more

Great service! Michael came to my house on very short notice since he was in the area. My brothers and I needed an appraisal done for a grab bag of jewelry left to us by our mother. We knew some pieces might be of value, and others not so much (other than sentimental) but had no way of knowing what was what. Michael took the time to sort through it all and let me know what was worth appraising, what might be worth holding on to, and what was of little to no monetary value. He was friendly, courteous and professional for the entire visit, and I'd highly recommend him to anyone needing appraisal services! read more

Great Service. Very friendly, trustworthy, and professional. His convenient mobile service and 1-hour appraisal was preferred over leaving a ring for days to weeks at a jewelry store for appraisals. Extremely thorough in explaining and showing us all the characteristics of the diamond. Finalized the appraisal by providing us with a pdf copy of the comprehensive appraisal, including images. Answered all our questions regarding the ring and maintenance. It was reassuring to have the ring appraised where it never left our sight. Highly recommend Michael. read more

Michael was great. I called him around 10am and he was able to come to my work in the same day (2pm) to do my appraisal (on my engagement ring). He was on time and very professional. All he needed was a table and outlet to set up shop. Michael was able to tell me about my ring and how to reconginze my diamond if I was ever concerned about someone switching it. I will admit I did not shop around (he was recommended by Robins Bros), but I was happy with the price he charged and with his services. He was very fun to work with. read more

Gem Secrets is fantastic!!! A friend of mine highly recommended Michael for the appraisal. Michael came to my home to handle the appraisal. His mobile service is just what I needed with my hectic schedule. He was prompt and very courteous. He got right to work and I had the Appraisal Report emailed to me before he left. The mobile service saved me time and money and you can't beat his prices. I would definitely recommend Michael for all your jewelry appraisal needs. GREAT customer service. He is the best in town!!! read more

Thanks to my procrastination, I needed same-day turn around my future Fiancé's antique engagement ring. Michael was recommended and met me at my office within an hour. His friendly demeanor and calm tuition put me at ease as he showed me through all the facets of my purchase. Later that day I had a full report for my insurance company and the happy surprise that I'd got quite a deal on the ring. I'd recommend Michael in a heartbeat; looking for a gem stone appraisal? Look no further. read more

Mr. Rogers is a true professional, making the whole process of getting my jewelry appraised very easy to accomplish. He answered my call in a timely fashion and was on time for our appointment. He is trustworthy, and gave me a very respectful printout with pictures of my jewelry with explanations and information on all aspects of how it was appraised. I felt very secure with his knowledge and the personal attitude he has is wonderful! read more

My wife and I wanted to get her ring appraised in order have it insured on the homeowner policy. So we called up Robin Bros. and they recommended Michael Rogers. Michael was right on time for our appointment. He was very polite and professional while conducting his work. The report he wrote up was very comprehensive and he even got it back to me within 24 hours! Both my wife and I were very happy we called Michael. Thanks again! read more

I was referred to Mike Rogers of Gem Secrets by my insurance agent, as I wanted to insure my wedding ring. Mike called right back and set up an appt. to come to my house, (very convenient!)- and was on time. Very pleasant, had all with him to do the job, and sent a very professional appraisal to my email, which I printed out for myself and could send on electronically to my insurance agent. Thanks Mike! read more

I was on the look out for an appraisal on my grandmothers ring and couldn't find anyone I could trust. Then I found Michael through a ring company who was highly recommended by them. He is mobile and met with me the next day I called him. Wonderful experience, trusting and very easy to work with. If you need an appraisal this is the guy who will be there for you! Thank You Michael! A++++ SERVICE. read more

Oct.19, 2012 Mr. Michael A. Rogers G.G. appraised my jewelry, and was so accurate and professional. Mr. Michael A. Rodgers came to my home, the same day I called and requested his services, and was professional throughout the process. He was kind and gentle in his manner, and I appreciated that most of all. I would recommend Mr. Rodgers to anyone who needs appraisal's for jewelry. Thank you read more

Michael came to my home recently to appraise a pair of diamond stud earrings and a wedding set. I appreciated his timeliness and easy going personality. He was able to examine the jewelry and explain the process to me at the same time. I will definitely call him again for any future needs as well as recommend him without hesitation to family and friends. Thanks Michael! read more

Michael was very professional from the moment he stepped in the door. He was pleasant, answered all my questions and got right down to work. He worked steadily and quickly. He asked pertinent questions and took photographs of all the pieces. I was extremely pleased with the appraisal and photos I received. I will have him come back for additional work as needed. read more

Michael was great. He traveled to my place of business to do the appraisal, which was a huge timesaver. We laughed a lot while he was here, too. Even better! His appraisal file came via pdf file, which was easy to email to my insurance agent. He was also available to come out quickly - he even offered to come out on the day I called him. Very satisfied! read more