I had some jewelry I wanted to sell. Great service and fair price…read more Highly recommend!

Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.

From the moment I called on the phone, to the minute I arrived at the door. Kim & Howard treated my…read moreWife and I Absolutely wonderful! They work hard to solve problems and find solutions! You might want to give them a try, they might have what you are looking for. Or they can suggest great options? We will continue to use their services and products! Give them a try I think You will be surprised!!!

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

I absolutely love this store! Now you go in for beautiful jewelry and they have totally expanded…read morewhat you can purchase. You can buy purses and wallets that are to die for! They have Louis Vuitton, Chanel, Gucci, YSL, all the best of the best. These are not new, but they have decided to help their customers to be able to afford the beautiful things that we want at a much lower cost by selling authenticated but gently used items. You should check it out! I love this place! Thank you for making my buying experience one that I will never forget.

Miyo and Shahar helped with the creation of my perfect ring. I was honored to wear my mother's…read morewedding and engagement ring for months but was anxious to design a ring of our own. They handled the situation with care and understanding and I feel truly blessed to have such a beautiful testimony of my parents love story on my finger as part of my own. Before and after! Thank you Jewelry Couture.

Emmanuel did an amazing job on my wife's necklace, earrings and ring repairs. He service is above…read moreand beyond. His pricing is fair too! I highly recommend this place.

Emmanuel did a great job on this custom ring design that I ordered as a birthday gift. I requested…read moreto set a stone into a ring that can display both sides of the stone and the end result looked fantastic. One comment I would make is that I wish communication was better throughout the process so that I can get updates prior to completion.

Super friendly service. Ginger was an excellent representative of the business. Very lovely to talk…read moreto and extremely personable. They had two alexandrites for rings that caught the eye of my wife. Although we weren't able to buy right then and there, I at least know where to get my next apology ring from, lol. Very high quality jewlery. Every piece in there is real. Nothing is man-made.

Wish I could rate more stars! Have purchased from them and have also visited them to cut off a very…read moresentimental ring that my son put on and couldn't get off. They were so professional and gentle with the whole experience and even bent it back to shape when it was removed. So much care taken for us! Definitely recommend!

Amazing customer service! They are very professional and have very fair pricing for such good…read morequality jewlery! They have such a wide selection, something for every taste. I would 100% recommend this store to anyone looking for quality and great service.

I came to inquire about Watch repair. The lady was on the phone on the phone seemed very aggravated…read morethat I interrupted her call. She rudely said her watch repair person "doesn't come in until the evening time so come back later." I left thinking to myself, in a world where our economy is bad and we need to make every penny, and as a small business owner myself, why would you be rude to someone that is taking and trusting their business to you? Maybe having a more personable attitude would have had me come back.

Pretty brutal experience with this team. I searched far and wide to see if anyone had a certain…read moreSeiko watch in stock. I ended up finding the watch online through their portal. When I reached out, they told me I could expect to receive the watch in January. I paid for the watch in December. Keep in mind, I thought January was a weird time frame considering I called all the authorized dealers in SoCal and they all told me the watch was several months out. Dejaun team took my payment and told me the end of January latest. After having to reach out to them multiple times about expected lead times, they told me it would be closer to end of February. Every time I'd reach out to them via their text line, because you can't get anyone on the phone, I'd have to text like 2 or 3 days in a row to get someone to respond. Finally, here in march they reached out and got the watch delivered this week. If you've seen my reviews, I'm always fair to people on here. If I could leave any feedback for this team, set realistic expectations don't tell people what they want to hear. If you have a messaging service, make sure people actually respond. At the end of the day they did get me the product I was looking for, they simply missed everything in between. I stepped out of my normal guys to get this watch largely due to them being transparent and telling me it was a ways out at the time. Should've stuck with the people I do business with and let the lead times be the lead times. Cheers.

Sterling was so helpful with my purchase! The ring I was looking for wasn't available in store, so…read moreit was ordered, sized, and delivered to my home. The process was seamless. Thank you!

Anna is the Psychic by the Bay. She is very real and tuned…read moreinto your energy. My reading was spot on !

Anna was sweet, it helped me pass some time while waiting for my massage Thanks for the insightsread more

Poppies definitely has beautiful homemade items. Custom painted Gourds. Absolutely Beautiful and…read moreUniquely artistically painted and carved. Some wonderful handmade earrings. It's nice to send my family beautiful gifts from Ojai. They were both born here. I love the homemade Gift Cards. !! Please stop by. Pam. An Ojai Native. !!

Poppies is an art co-op with a collection of about 50 local artists with pieces ranging from…read moreceramic mugs, to earrings, to stickers, to crocheted cacti! The prices are reasonable and the pieces are very unique. The artists actually ring you up, so you can talk to them directly which is neat. Highly recommend even just to walk around and get inspiration:)