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GEM Home Inspections

5.0 (3 reviews)
Closed • 8:00 am - 8:00 pm

Services - GEM Home Inspections

Environmental testing

Home inspection

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Hudson Valley Environmental Solutions

Hudson Valley Environmental Solutions

(9 reviews)

RUN! Everything went well with installation and I was happy until the problems began…read more No one answers the phone at the location Service technicians make appointments when you are able to contact them on their phones, then cancel appointments or don't show up at scheduled time. They don't call to tell you they are running late or call to reschedule. You have to keep calling them. I purchased and oxygenated water system, soft water system, and Reverse Osmosis system. The problems first began when water started coming out of the tap the color of milk. We were never told this was part of the oxygenation process by sales or upon installation. People are afraid to drink the water when they see the color. Then the water from every tap tasted of salt and was undrinkable, I had to buy bottled water after opening a fortune on this system. When I spoke to Stephen in the office he refused to get someone out until the following week. it took two service calls for someone to resolve that issue. I was told by both the sales representative and service techs that Stephen owned the company. However, the one and only time I was able to get anyone in the office regarding the problems was Stephen and he denied it. A few weeks ago my water was no longer soft, I reached a technician on his personal phone and scheduled an appointment. On the morning of the appointment I received a call from the technician because he he had to cancel the appointment and would call me to reschedule when he got to the office. I did not receive a call and had to call and text him the end of that week to reschedule the appointment. The day of that appointment I received a call that he was running late and he gave me an updated time of arrival, he showed up late. In addition, I smelt a strong odor of beer from him but did not confront him because I was alone. When the technician checked the water upon arrival and before he left, he confirmed the water was hard. However, he assured me that after it went through it's cycle the problem would be resolved. While I was venting my frustration to the technician about the problems we were experiencing he actually told me we were not experiencing any problems. I then had to run through the list again and he insinuated that I was the one that had the problem and I was lucky I wasn't being charged for all the service calls. Once again, I never heard from anyone to schedule the follow up appointment My husband then reached him and an appointment was scheduled. My husband told his employer he would be in late because he wanted to be here for the appointment. The appointment was scheduled for 9:00 AM today 11/21/22 and no show or call. At 9:11 AM my husband place his first call to the technician and his call went to his voice mail. At 9:17 AM he called the office only to be sent to a voice mail at every extension. Three more calls were placed to the technician with no response. We had the phone number of another technician that had been to our house and my husband reached that technician. The technician that was supposed to be at the appointment was with him so he passed the phone to him. The technician insisted with my husband that my husband strong armed him to come on Monday and that he wanted to come on Tuesday instead. My husband explained he took time off of work, because this was the day and time the technician told him when they spoke. If he said he wouldn't be able to get out until Tuesday, he would have scheduled the appointment for Tuesday and gone in late. My husband was told the other technician would arrive around noon and he would eventually arrive as well. We are awaiting their arrival. I DO NOT RCOMMEND THIS COMPANY! We spent a fortune for these systems and the service is horrendous. In addition to having to purchase water because it was undrinkable due to the salt, now we have water spots on everything because the water is hard. I have just filed a formal complaint with the finance company they use. I feel they should be aware of the problems with dealers they do business with. They tried to reach them as well but were unable to contact anyone at the office either. I feel as though we have been scammed.

We had issues with our well water (hard water/iron etc) and within the week they came to assess and…read moregive us a quote, they fully installed a whole home purification system. The techs were great and it was a great experience all around! Plus, knowing that we now have the purest drinking water puts my mind at ease.

Eagle View Home Inspections - Eagle View Home Inspections

Eagle View Home Inspections

(10 reviews)

I recommend, without reservation, Eagle View Home Inspections. After reading all of the positive…read morereviews online and then speaking with Pete, it was clear, I was working with the best! Pete had a quick response time and communicated professionally and intelligently. He is knowledgeable in his field and is obviously very passionate about his work. I was impressed by his friendly disposition and laser focus. I hired Pete to inspect a 120+ year old farmhouse, which I ultimately purchased. He was exceedingly thorough-- as he was on the premises for several hours. I also opted to have additional water and gas testing. The final 350 page report with photos was prepared and emailed to me promptly. His work was complete with in-depth descriptions, observations, and recommendations. Pete was readily available to answer all of my questions and even followed up with me multiple times after inspection day! Pete is not only an exceptional home inspector but also very personable, honest and genuine! His price is fair and well deserved. Thank you!!

This company provided us with the most thorough and comprehensive home inspection report you could…read moreimagine. Pete spent hours onsite documenting everything about the home we were interested in purchasing (from soups to nuts AND BOLTS). our final report was a well organized easy to read 300+ pages. Eagle View did such a great job the seller used them for a home they were purchasing. Pete's report really helped us avoid a huge mistake of purchasing a home with basement drainage problems. We found another house, and after Pete's inspection,went through with the purchase. We are unbelievably happy. Thank you Pete and Eagle View.

The Basement Transformer - Random objects covered. My leather jackets and purses also.

The Basement Transformer

(8 reviews)

tl;dr - Avoid this company at all costs unless you want to risk having your home damaged for work…read morethat could charitably be considered low quality. "More like the Home Destroyer" is what another contractor stated once they saw the work that was done in our home by The Basement Transformer also know as The Home Transformer. I will admit that they are very slick salesmen, able to sell you on promises of all the great work they will do to completely transform your space, and they seem to be the exclusive distributors of several products that are waterproof for finishing areas of a home that may get wet. In fact, we spoke to John after we suffered a devastating flood that destroyed the ground floor of our home, and requires extensive work to make it usable again. They came in and assessed the issues and presented some solutions. As we weren't quite sure what our final plans would be, we figured we would stat with getting a cement floor poured. First up was the demolition work, which took much longer than was expected, largely due to scheduling issues they were having because they "had so much work" and were short staffed. The people who had been doing the work even ended up quitting the company even though we had been told they had been working with them for years. They did a lot of unnecessary demolition such as taking down the upper cabinets from our former kitchen, which suffered no damage, likely to justify charging us nearly $10k for a job that other contractors told us they would have been able to do for a quarter of the price. Then came the floor, which was so poorly poured that I'd have been better off doing the work myself. The floor poured is so uneven that I can't put down a 4' level anywhere on the floor where I don't get a big gap under it. Beyond that it seems they didn't even screed several sections, and they left behind swirl marks in sections where they did screed. While that would be bad enough, they later tried to "fix" the poor work they did by grinding the swirls out. However, when doing that work, they failed to isolate the work area, and we ended up getting a massive cloud of silica dust that was so thick it set of smoke detectors two floors up from where they were working. All of our belongings were covered in silica dust that we're still dealing a year and a half after the fact, creating a situation that might have played a role in a really bad cough I developed. What really set these guys apart was just how rude and nasty they got when we were trying to come to a resolution with them for the damage they did to our home and it's belongings, claiming that the issues were our fault because "we had too much stuff" or implying that we were having money troubles. The solutions they did offer were entirely inadequate at addressing the issues they created, and they stopped communicating with us once we told them how much it would cost for them to properly clean up the mess they created. Orange County doesn't have licensing for contractors which is probably the only reason they are able to continue to do business. If you're thinking of doing business with this company, ask yourself if the risk of damage is worth it.

They were here to help make us whole after a historic flooding event that left us emotionally…read morevulnerable. I WOULD NOT RECOMMEND! Overall terrible experience - from trying to get an itemized bill for insurance (3 versions, still not itemized. Gave up asking.) They demo'd walls and all window treatments (we did not ask for and I cried), dumped a full truckload of gravel in our driveway - a year later - we still don't have access to our full driveway (after moving half of what was left behind!). Not one spot of the 700sq feet floor is level. There are ripples big enough to trip over, so they decided to SAND DOWN the CEMENT ripples, but FAILED TO PUT UP ANY BARRIERS - NO PLASTIC. SILICA COATED THREE (3) floors of our living area. I had them stop work when our smoke detectors started going off on the 3rd floor. I was outside clueless. My partner called me because his phone was going off saying there was a smoke condition. I walked inside to a ball of dust. I called John from outside immediately... because no one but 2 workers were here and there was a language barrier. "Some dust is to be expected." I replied quite confused and upset at his lack of understanding...as we had b waiting 4 months for the sanding. It was a big day for us. A useable floor. I replied to John with a bit more urgency and pictures. Many pictures... "This isn't some". John said it was safe to enter. And knowing better I said, "No. You don't understand, you need to get over here immediately." I called my partner, told him John said it was safe to enter? My partner and his coworkers in construction said to vacate, get the pets, computers, etc... because it's toxic. I sat in the car with 3 pets, took a business meeting in the car, and then demanded they clean and put us in a hotel. Reluctantly, they did. Still continuing to refused to give us their insurance information... They hired local cleaners to spot clean, but refused a deep clean. Cleaners didn't even mop floors. 8 hours isn't enough time to clean a toxic silica mess. $20k concrete floor Unfinished and not functional Partner needed a nebulizer (thank God, no kids here) Work Started 1 year 7 months ago Work Stopped Multiple Times - excuses always they same -people quit/fired, -out of state meetings, -multiple excuse (at least four (4) times) of 'too busy with other clients' *while they had our money* They stopped working completely after silica dust fiasco with no remed, leaving us without a usable floor, spending an additional $1,500 in air quality testing, health hazard, pollution inside, and now a fully wrecked 3 floor house, everything we saved from the flood instead was made exponentially worse.

Home Inspection Services - Vehicle upgrade!

Home Inspection Services

(141 reviews)

This is an unusual review because I DIDN'T hire Abe! Instead he looked at the listing of a very…read morerough property that I wanted to have inspected, and gave me valuable advice based on the listing's photos. He could have taken the money and made a lot of money from ancillary services, but he instead showed me how buying this top to bottom demo and renovation was not going to pencil out from an investment point of view. He was right, and he saved me both a lot of money and two years' worth of headaches. So thank you Abe for your time, expertise, and frank opinion, all without a fee. They say advice is cheap, but in this case it was invaluable!

As a first time homebuyer, I didn't know what to expect nor how to compare inspection services. But…read moreafter one phone call to Abe, I was pretty set and confident on Abe's Home Inspection Services. Over the phone, he was able to answer all of my queries and gave me a quick run-down of all the different services they provide and an accurate quote for an inspection on the house. He was also able to answer all of my "what-if" questions and ease my nerves by giving me a step-by-step on what to expect. Although my window for inspection was only 7 days, he was also able to squeeze me in for an inspection and got me my report within 3 days! I'm super grateful for that. On the day of the inspection, Abe and Nick let me join in on the process and even encouraged me to take my own notes. Every step of the way was a learning process for me and I gained a ton of new knowledge on structural info, safety, energy saving tips and more on the house. Abe gave me a packet and some goodie bags. The retractable tape measure with sticky notes and pen is really cool. He also put in some candy if you're feeling peckish, some hand sanitizer, flashlight and bandaids--all super useful stuff. Folder includes info packets, and even a final walk through checklist. He'd really thought of everything. Overall, I highly recommend Abe. His inspection gave me valuable insight on the house, and most importantly I gained a peace of mind. It's definitely worth the price!

GEM Home Inspections - home_inspectors - Updated May 2026

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