Manuel Sierra is by far the best CSR I've worked with. He was patient, relatable, and took the time…read moreto go into detail about everything I wasn't sure about or felt confused about. He walked me through every step, listened to my concerns without talking over me, and explained things in a way that made me feel comfortable and confident. Thank you Manny!

I walked into a affordable and i was greeted by a very friendly smile her name was Emily in the New…read moreLeominster location she was very profesional and even made me laugh a few times over all she did a very good job and got me a better quote then I was expecting thank u Emily

the westminster office seems to have gone down hill. The guy jerad(i think thats his name) couldnt…read moreanswer some of the more basic questions i had with an actual answer. Then he would ramble on and on, and then I try to redirect the conversation back to trying to get an answer to my question, he told me not to talk over him, he is talking... again this was not even related to my question. He was just rambling about hypothetical things that didnt pertain to my question. It seems like he didn't know that much because a quick google search and i got more of an answer than he gave me. Not very good at doing their job of being the middle man between you and the insurance company. They didn't search around and did not get the answers to the specific questions i had.

Wow is all I can say, we have been with this company since Lisa sold out to them and we have had…read moreissues from not having insurance at all to where the bank git there own insurance. However we keep are cars with them because who can mess up cars, lol. We'll today I went in to get 2 cars we just purchased and a trailer, the counter person who is always delightful set me to see Allen, I think is his name, well she told him I needed cars and a trailer played and maybe company insurance. He took me into his office like his best friend, however when I explained what I wanted done and I wasn't bring my business insurance there because we are still talking about it and after the last fiasco with are house, I wasn't comfortable with it and that's when he told me to take my business elsewhere. So I gathered my thongs and as I left I told the nice Kady thst the boss don't want to do business with us, what an idiot I told her. I figured they was gonna use my business as a scam or something and I wanted no part anyway.

The best financial advisor around. She's very knowledgeable and really does a great job at…read moreexplaining everything. I highly recommend her.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Terrible service, astronomical prices and they just didn't care about my insurance needs. Buyer…read morebeware, they're a really terrible business.

I have stuck with this insurance agency out of inertia. The owner is good and cares about…read morecustomers, but the staff are subpar. I almost lost my insurance due to one of them leaving an important letter from the insurance company sitting on her desk for six months. When she did tell me about it (because they sent a second letter to her) it was the dead of winter and hard to get the repairs they wanted done. Another time I called and they told me I wasn't a customer although I had been for a decade. It turns out they updated my last name on one field in their computer system but not another. A former employer of mine used them as the broker for health insurance and the agent knew his stuff in enrollment meetings, and said here's my card if you have questions, but then never got back to me the one time I did have questions. He did find time to take a company bigwig golfing though. The manager was surprised as usually no vendors offered to take him golfing, and business decisions there were based on pricing not schmoozing. A friend of mine was interested in business insurance and after a couple of rounds of phone tag the agent stopped responding. So they are inconsistent, especially with smaller accounts they apparently find less important. The exception is the owner who did come put to my home to resolve an issue created by a member of his staff. When I have gone into the office in person or even called it seems like some employees are caught offguard and aren't comfortable even though I am asking for simple things like quotes. The impression I get is that they like shuffling papers but not dealing with people. Again, the owner is an exception, and the commercial salesperson was also personable.

I have been working with Mike for the last 2 years and in that short time my portfolio looks better…read morethan it ever did. Mike is very personable and is always there for questions I have. He definitely makes your investments his priority. By far the best Financial advisor I have had in the last 20 years!

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.