Friendly and help get you the price you want. Would highly recommend to anyone else looking for…read moreinsurance

Bekka has been a great insurance agent. She is very responsive whenever we have any questions about…read moreour coverage. We don't hesitate to contact her because we know we will get an immediate response. Bekka matched us with the best insurance for our lifestyle and budget. She never tries to bully us into buying more insurance than we need or want... an annoying problem we had had with other insurance agents.

Awful and dishonest group. I sent an email at the beginning of February to cancel my policy…read morerenewal. I was moving at the end of the month. I was assured it would be handled with no issues. A few months later they took me to collections saying February wasn't paid and it's my fault. Then their very rude agent Kira was very condescending and hung up on me when i expressed that they were at fault. This group used to be awesome but now I'm cancelling my policies and using a different company.

Canyon and Debra at the Lehi office are the best agents around. I've been with them for 5 years…read moreafter being less than impressed with an internet based agency, who will remain unnamed, although they may or may not save you 15% on insurance. Last winter I hit a deer in my car and had to file a claim. When I called the office Canyon picked up the phone. He had the adjuster at my house the next day to give quote on the damage, my car in the autobody shop the day after that, and had it back as good as new in less than a week. No waiting, no guessing, no frustration. Best insurance experience I've ever had. Canyon and Debra are fantastic and I recommend them to everyone.

Jon is a great guy who really takes care of his clients! He'll bend over backwards for you.read more

I have used this office for two years now and in the last few months it's taken several emails to…read moreeven get one response. This latest email for a car insurance quote has gone unanswered for over a week. Highly disappointed

From the beginning, these guys have been pretty great. I feel they do their best to get me a decent…read morerate for insurance, and I definitely feel confident in Jason's knowledge. Lori is pretty nice over the phone and easy to work with. I'd recommend this company for insurance. They do make efforts to be available. Email does tend to be a slower form of communication for them but a phone call will usually get you the answers you need more quickly. If you have questions or things don't seem to make sense, I'd highly recommend speaking with Jason as the guy knows his stuff. I've had them for about 6 months so far and my interactions have been decent.

I use Direct Insurance for my home and auto insurance. They are incredibly helpful and friendly. I…read moreasked them to quote my insurance with a variety of different companies and levels of coverage. The were super helpful and gave me a bunch of different options. It ended up saving me hundreds of dollars!

I had LA Bowen Insurance for 17 years and bought a new car and found a much better rate. I…read morecancelled my insurance with my agent two weeks after the policy started. All billing for the past 17 years went through my credit card. I owed then $122.00 for those 2 weeks and they submitted the debt to a collection agency! First of all, they should have charged my card that has been on file - or pick up the phone or email me. My agent did not have the courtesy to do any of these things so now I'm dealing with a collection agency.

To whom it may concern,…read more When I asked Mr. Murphy to lower my cost temporarily I had been in the hospital 3 times. My bank accidently put a pay stop on my payments to my HOA. This happend in Jan 2019 and again in March even after I took a letter in to ask them to lift the stop payment. I incurred late fees, hospital, prescriptions, and bounced checks, and loan fees because of this mistake. Before I knew it was the banks fault I called Mr. Murphy and his assistant asking them to reduce my policy costs temporarily until. Not only did Mr. Murphy fail to follow through he should have just transferred me to his assistant because she ended up helping me. I found out at Midnight after driving for 2 months without insurance that my policy had been dropped. I had an agent do this to me before. If there is a issue with my policy and I have an agent, do they get paid just for writing my policy or should they also contact me if there is in fact a problem. I emailed Mr. Murphy who has at this time not called back. Had this gone two more weeks I would not have been able to afford insurance because of Utah's 90 day law and I am paying more in policy cost and I am sure it will also affect my credit. Since this was not my fault and I went with an agent and talked to him about expected support and that is why I didn't just buy insurance online. I hope you will take action and contact me and the insurance company so I can work this out and get the debt collections which would not have happend had I known I would have paid right away! At this time I am not even sure if I still have homeowners insurance or if that was dropped without my knowledge to. An agent is the go between and companies will not even work with you unless you go through your agent. Where has mine been more than once? Upset customer; Amie C. Villiard

This is a great company when it comes to insurance needs. Not only do they pay out a dividend on…read moretheir policies but they also do not do any rate increases on existing customers policies. You may not know it is in this tall building on the 14th floor, but if you are looking for insurance this is a great place to go!

Honestly super disappointed with the way this company handled our policy after the great initial…read moremeeting we had with our planner. He was very nice and helped us set up a life and disability policy for both me and my husband, but it took months for the first payment to be pulled, and for about 3 months the payment was a different amount each month. Throughout this whole process the communication was minimal (not on my part) and I had little explanation as to why the amounts were different and why my disability policy was denied. Now, we are here 7 months later and we have tried to cancel our policy twice and they still pull payments out. They say it will be refunded but I got a letter stating that we owe them money (a different amount that is due each month). Needless to say, it's obvious that the planners priority was the commission, because he refuses to answer our questions and hear our concerns about our future at NWM, and we have yet to hear back from him after 2 months of headaches. In short, I would not recommend giving a company your money when they lack basic communication skills and respect for the people paying their bills. 0/10 would not recommend.

Kye Tanner and his team not only gave me the best coverage I have ever had, but they did it at a…read morebetter price than I have ever got. I would recommend this team to everyone. The service is impeccable and I will never go anywhere else.

I sat down with Jeremy and had him help me review my coverage. He is definitely one of the best…read moreinsurance agents I've ever dealt with! He walked me through my current policies and taught me the ins and outs of what I had really signed up for with my other insurance company. He pointed out places that I was not adequately covered and he told me how I could make up for that. I highly recommend working with Jeremy!

Like a good neighbor, State Farm (Burke Gull) is ALWAYS there!…read moreBurke and his entire office staff are professional, knowledgeable and always available. Highly recommended for ALL my insurance needs.

State Farm is the best insurance company I have been to so far!! Thank you for helping me Brandi!read more