We had a great experience with them! Our party landed on a windy day and they were still able to…read morework with us to make sure everything got set up on time despite our weather issues. The setup was beautiful and we loved working with them.

Not responsive in a timely matter and was rude! Whoever the person was that responded didn't…read moreintroduce themselves and I asked for a quote 48 hours ago! I already booked my event and will never reach out to this company again!

This place is great, they have everything you would need for a party or even just a simple bbq the…read morebest thing about this place is the prices have remained very reasonable for the 10 years I've been coming here. The family that runs it is very nice and helpful

I really wanted to support a local, family-owned business like Julie's Party Rental in Grand…read moreTerrace, but unfortunately my experience was frustrating and disappointing. I placed an order for a porta potty (which was a good deal as it included a sink inside compared to other companies). I also got 4 tables, 38 chairs, and two large number balloons. I paid the deposit, and everything seemed in order. However, no one contacted me about the delivery schedule. They tried to drop everything off two days before the event. There was a holiday but my event was on a day afterwards. This was strange and inconvenient. I asked for it to be dropped off the day of instead and they agreed. A couple of days before the party, I asked if they could also inflate some latex balloons I had bought. They gave me a quote over the phone, for the helium rates, which I agreed to, and they said they would add it to my order. The day of the event, I still hadn't heard anything about delivery, so I had to call them myself. Delivery went fine, but I had to pick up the number balloons and latex balloons myself. That was okay, since I needed the balloons anyway. They did blow up my balloons and I paid extra for weights, but they did not attach the balloons to the weights -- which I thought was odd. They simply loosely tied them into a rough knot. No one explained anything to me, and I was rushed out the door with no instructions or heads-up. They then focused on another customer. While setting up for my event, a gust of wind came, and the untied balloons flew away -- more than $50 worth, completely wasted. I was devastated, especially because this was my actual day of my birthday. When I called the company to explain, I was told it wasn't their responsibility because 1) I brought my own balloons and 2) tying them to the weights is considered a separate "arrangement fee" -- something no one ever mentioned during the phone call or in-store. I had already spent over $250 with them, and if I had to pay for them to tie them to the dang weights they should of told me that. This small but important detail ruined part of my event. It was incredibly frustrating to not be told upfront. Eventually, they agreed to redo the number balloons, which I appreciated, but the situation could've been avoided entirely with clearer communication and better customer service. I understand they're a small business, and I wanted to support them -- but they need to be more transparent about their policies. Customers can't guess what's not included. I still had a great birthday despite this, but the experience with Julie's was not a pleasant one.

Amazing service! Great pricing! Appreciate how quick they were and even had nice legit Batman…read morebanners. Will be coming back to them for sure for our next event. Thank you!

They were a pleasure to work with! Very professional and excellent at communicating every part of…read morethe process. Thanks, guys! We will definitely use your services again in the future.

This place was a great google find for a last minute party I put together…read more Easy to schedule. On time delivery. Kind staff. On time pick up. Great equipment.

I would give this company zero stars if I could, we didn't even get a chance to use their services…read morebecause they canceled our rental at 4pm the day before the party after we had already confirmed it several days prior. They had our address, we had confirmed our address with them multiple times, and they still cancelled the rental the day before the party saying we were outside their service zone. Their customer service is terrible and it's very clear that they don't care about making it work or possibly ruining a young child's birthday party Thank goodness we found another company to work with so I don't have a bunch of sad young kids.

5/5 I reached out to…read moreFran's Kids Jump looking for a possible tent rental for an event next week, our Thanksgiving dinner for the kids at Micah House and their families (38 families total). Because of the rain in the forecast, we were trying to find a good solution, and Angel responded to me immediately. She was so easy to communicate with. I tried sending her a picture of last year's setup, but it wouldn't go through, so she even gave me her personal number (and thankfully she had an iPhone, yay!) so I could send it directly. She was incredibly gracious and had some of the best customer service I've experienced in a long time. She asked thoughtful questions and really tried to help me figure out what would work best for our event. The pricing was also very reasonable, $350 for a 20x40 tent for the day, plus service fees and taxes. Honestly, that's extremely affordable. Unfortunately, since our event is for a nonprofit, it ended up being outside our budget this time, so we weren't able to move forward with the rental. BUT I absolutely plan to come back to Fran Kid Jump in the future. If I ever need a tent for an event, especially one that might get rained on, I will be reaching back out to Angel. She was amazing, and I highly recommend Fran's Kids Jump for party rentals!

They were fast they were prompt their equipment was clean they were very communicative they had…read moregreat rates and pleasant to work with and also referring my sister for them to do her graduation party in May the bull was a hit with everybody at my party I strongly recommend them

Everything went great for the wedding! Load-in and out was super easy and stress free on the day…read moreof. Prices are reasonable and the furniture was clean and comfy. They sent us mock-ups of how the furniture would fit in the space before hand so we were able to feel comfortable and confident about the final furniture placement. Thank you!

Over the Top was exactly that... they were amazing! Thank you Allison and crew for the awesome…read moresetup! All of our guests truly enjoyed their time and complimented the setup. They have become our go-to! Will use them over and over hopefully for a long time to come!

I had a mixed experience with this company. From the beginning, communication was slow and my…read morequestions weren't answered right away, which made planning a bit difficult. Tables and chairs needed to be wiped down. Setup also took about four to five hours, and unfortunately, the tablecloths and table runners I had requested were forgotten. So they had to go back and get them. During the event, the mechanical bull started having issues before we were even halfway through the party. I was still charged half the price, even though it wasn't working properly. On top of that, the strap to hold on was already worn out and busted on one side, from a previous event, which made it difficult to use and I had to provide an high powered volt extension cord to provide power for the bull to work. I thought that should have been provided by the company since its their equipment. That being said, the staff was friendly and polite. However, overall I wasn't very satisfied with the service and expected better organization and equipment quality.

I am so happy how everything turned out, i rented an obstacle course reasonably priced. They were…read morefriendly, flexible, helpful and communicated well. I will definitely use them for any future parties. Thank you

I cannot express enough how thrilled I am with the service I received from this fantastic small…read morebusiness! over the last 3 years I've trusted them for my kids birthday parties and each time has been an absolute hit! From the moment I contacted them their customer service has been top notch ! The team is friendly, attentive, and genuinely cares about making every event special. They've always been prompt in responding to inquiries and accommodating any specific request I had. When it comes to the products I can confidently say they are the highest of quality. The jumpers are clean and well-maintained and most importantly, safe for the children. I have received numerous compliments from the parents and the children! the fact that I can count on this company to deliver a fun and safe experience every time makes me a loyal customer. I wholeheartedly recommend this jumper rental service To anyone in need of a reliable and delightful addition to their child's birthday celebration! Not only will you be receiving an outstanding product but you'll also be supporting a local small business which is something we should all cherish! Five stars without a doubt- keep up the great work!

Highly recommend these guys for fast and excellent service. Prices are very reasonable and the…read morecommunication is great! Big thanks to Fernando for always coming through.

Amazing price and they were super kind!! This was perfect for our western party! Everyone enjoyed…read morethe bulk and it was a great time!! They arrived on schedule and were great with communication!! Will definitely use them again! Thank you!!

DO NOT HIRE! He will not show up, and then does not take your calls! If I could give no stars, I…read morewould. It's one thing to cancel with ample notice and give the customer time to find other accommodations, but it's another to completely ghost me and put the 60th Anniversary celebration in jeopardy! I completely warn you and would not ever give this man your business!

We rented chairs for my bridal shower and wow I would not recommend! These chair are super run…read moredowned and not worth the money. This will be my last time renting from them.

Great experience. Guys were so helpful in placing and removing the table and chairs from my car. I…read morewill certainly be coming back.