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San Fernando Valley, CA

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Services - GDN

Manicure

Manicure and pedicure

Nail fill-in

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1 year ago

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Blink Nail Spa - Acrylic full set with design

Blink Nail Spa

4.4(437 reviews)
0.1 mi•Woodland Hills
Free parking
Discounts available

Update: I wanted to…read morecome back and update my original review because I believe it's important to recognize people who truly care about their clients. After my original review, the owner personally called me to apologize and assured me they wanted to make things right. I genuinely appreciated that conversation. Unfortunately, within days of my appointment, my gel manicure had already begun chipping, and my natural nails had been filed so thin that they were breaking. I sent photos, and the owner invited me back in. Before I could return, my family experienced an unexpected loss, so my plans changed. Once I was back in town, I reached out to let the owner know I was available to come in, but I never received a response. At that point, I honestly assumed the offer to make things right had simply fallen through. I ended up booking an appointment with Sonia, and I am so glad I did. Sonia completely changed my experience. She listened to everything that had happened, apologized even though none of it was her fault, and took incredible care with my nails. She explained how she wanted to help my natural nails recover, paid attention to every detail, and made me feel like a valued customer again. What impressed me most was that Sonia even offered me a discount out of her own pocket because she said she represented the salon and wanted me to leave with a better experience. She absolutely did. Customer service isn't just about fixing mistakes--it's about making people feel cared for. While I was disappointed that I never heard back after reaching out to the owner, Sonia stepped in without hesitation and accomplished exactly what the salon had originally promised. She restored my confidence in coming back, and she deserves to be recognized for that. If you're booking an appointment, I can't recommend Sonia enough.

Updating my previous 5-star review…read more Unfortunately, I had a very unpleasant experience during my most recent visit. The man working at the front desk made two comments that I found extremely rude and uncomfortable. His behavior and overall customer service made me uncomfortable enough that I decided to leave my appointment. This is especially unfortunate because I really loved my nail lady and had always been happy with her work. It's disappointing that the front desk guy completely ruined my visit and left such a bad taste in my mouth. Honestly, if you're going to work in a customer-facing environment- especially one where your entire job is literally to interact with clients, maybe leave the attitude at home. You're working the front desk at a nail salon, buddy. Relax. I will not be returning.

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Blink Nail Spa - Gel X full set with design

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West Hills Nail Spa - West Hills Nails great job!

West Hills Nail Spa

4.4(902 reviews)
1.9 mi•West Hills
•$$

I've been coming to West Hills Nails for about three years now, and I've always had a great…read moreexperience. Julie is my nail technician and she is absolutely amazing! I usually get BioGel every month to month and a half, and my nails always look beautiful and last so well. One of the things I appreciate most is how gentle Julie is, I've never had any issues with pain or discomfort, and my appointments are always kept on time. The salon itself is really nice and has such a pleasant, relaxing atmosphere. They offer complimentary sodas and water, have a huge variety of colors to choose from, and the customer service is always superb.

I went to the nail salon on Saturday. I made an appointment and I arrive 10 minutes early just to…read morefind out that the person I had an appointment with took another client all because they said they couldn't confirm the appointment over the phone because I missed the call. They didn't even think to send a text message so I ended up waiting 30 minutes so there's that. Please keep in mind that this nail salon also charges insane prices. Finally I start getting my nails done and the nail tech is literally rushing through the service and I am paying for this service and it is not affordable $62 for a bio gel nail fill just for the bio gel to lift on the cuticle bed less than 24 hours later. I gave a generous tip of $15 so it came out to $77 nearly at $80 and then now already started lifting so now I have to fix it myself. Very frustrating. I will not be coming back here.

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West Hills Nail Spa - I have been coming here for a long time! Best nail salon in West Hills! Ask for Rose and she is best!

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