We absolutely loved working with Nick for our commercial project. His response time was truly…read moreexceptional -- he would email me back almost immediately, even when he was on vacation, which honestly blew me away. The turnaround time on renderings was unheard of, and he consistently made me feel like our project was his top priority. Nick is professional, talented, and genuinely cares about his clients and their vision. I couldn't recommend him more and would 100% work with him again.

Nick at Mass Architect has an incredible talent for design, customer service and professionalism…read more He guided us through our construction project from start to finish and was completely transparent throughout. You won't get this kind of dedication and attention to detail from a large firm. I can't recommend Mass Architect enough.

What an amazing company and person! From the first minute they treat you like family, listen and…read morelearn your needs desires and bring them to reality in a way that keeps the process enjoyable. Such an amazing eye for detail in every aspect of design. They can do interior design, small to major renovations and ground up new construction. We've works with then ourselves and had many friends and clients do the same and we've all said the same. Lulu's creativity and vision can take ordinary spaces and make them stunning or create the most gorgeous new homes you can imagine.

Lulu Friedman and her team at Didi Interiors and Architecture (Didi) recently designed our Kitchen…read morerenovation. Didi provides various levels of project involvement, and we chose a level of greater involvement. We have a condominium, and she carefully considered our preferences for the budget and optimization of space. She incorporated this into several structural designs. She provided a project outline that carefully incorporated each stage of the project so that we knew the order of work and what to expect. After we chose the design, she helped us make decisions about the sink and fixtures, cabinets, backsplash, countertop, floor, lighting, and appliances. She guided our choice of cabinets and countertop/sink decisions. We obtained a contractor, from choices she provided, and they worked well together. The contractor performed the demolition, did the carpentry, oversaw the subcontractors (floor installation, plumbing, electrician), and installed the various items. Our project ran over budget. This was not a surprise to us, and we were prepared to deal with it. It happened primarily because we chose a more expensive design that entailed a bit more construction, some slightly more expensive cabinets, and inflation due to supply chain issues and an increase in labor costs. She and her staff were easy to work with, she was readily available by phone or text at every step of the process, and she answered all our questions as they arose. When the project was complete, she gave us a binder with all of the project information. If needed, this will serve as a useful future reference. We are grateful for the beautiful and very functional kitchen she designed for us. We recommend her and her firm without reservation.

This rating is for the overall final result of our 6 months working with dick rockwood. We put an…read moreaddition onto our split level and it came out amazing and exceeded our expectations. I will say, it wasn't anything wild or crazy design wise. Just bedrooms and bathrooms on the new floor, but still. The front of a split level can look very flat, dick suggested certain designs (window placements, gables, etc) to break it up and it looks gorgeous. That being said, he was terrible to work with overall. Not once did he or his office reach out to us- it was 100% us calling or e mailing him for updates on our plans. Usually the drawings were done days sometimes weeks before we got them due to us constantly pressuring dick for an update. Miraculously almost every time we'd receive updated drawings, dates would go as far back as 4 weeks! It really held up the process with the builder. He was completely non existent via text. We'd have to call him repeatedly before he would decide he got annoyed and finally pick up. I will say if you can overlook and deal with this stuff, he is truly one of the best around at his craft and in the end was worth all the headaches with lack of communication since the final product is perfect for us and exactly what we wanted. He knows his stuff and has great insight on what will work and what won't.

We were looking for a home addition design and Rockwood was recommended to us. We spoke with one…read moredesigner on the phone and set up an in home consultation. He cancelled the day of so a different representative (Dick Rockwood himself) came to the house and we sat down for 45 minutes discussing the project. He was very nice and attentive at the meeting. We thought we were on the same page when he left with rough sketches. Rough measurements were taken that day along with pictures. The only communication from the Rockwood group towards us after that day was requesting payments at their deadlines which we paid as asked. We had to continually call to get updates on progress. We finally had sent multiple emails and called multiple times to get a copy of the drawings sent. When they were sent they were not close to what we discussed, they were executed by a third person that had not ever been in contact with us or had never seen the location. They charged $5000 for the drawings and never responded when we asked for redraws stating they were not in the ballpark of what we had discussed with Mr Rockwood himself in our kitchen. When we called to discuss the issues Mr. Rockwood was busy skiing in Colorado. He was nice enough to answer the phone from the lift and offered to call when he returned to town but it has now been 2 years and we have no resolution, no plans and no refund. In the 2 years since we sat down together there has not been a single call or email to inquire as to progress of the build out. They took the $5000 but we have not gotten any drawings from them to use. Your experience may be different if you live in a more affluent town or area as it appears these are the towns where this company prefers to work. We don't have a small house or budget but the town is not as affluent as surrounding towns where this company does most of their work.

We had a fiberglass Masonite front door installed 9 years ago that was purchased at Horner…read moreMillwork. One of the side glass panels began to fog on the inside recently. Reading the warranty info, we would only be a small portion covered - I reached out to Horner, and without my asking they offered to replace the glass at no charge - just the cost of some replacement fasteners to match the door color. Very impressed with this level of customer service and without my even asking. Thank you!

Rained in again today! their service tech said it was the contractor's fault…read more new contractor came and reinstalled the door. They leak less now. Tech claims I need a canopy installed over the doors! Exterior doors shouldn't leak! These doors replaced doors that NEVER leaked. Contractor called it: Low quality; cheap doors!

Excellent Architect considers clients request will accommodate if feasible otherwise will suggest…read morealternatives that will meet or exceed programs intent, design awarding and knowledgeable of current construction methods will highly recommend .

we found jay herzog through an online recommendation and feel so fortunate that we found him. we…read morehad previously worked with another architect who was unable to complete the plans correctly. jay came in and rescued us! we bought an 1820 house with a resident raccoon living in the old addition consisting of a kitchen and bedroom above. we wanted this addition gone and a new great room, kitchen, 1/2 bath, mudroom, laundry etc with a full basement. jay took over and drew absolutely beautiful plans for us! jay managed to keep the oldest part of the home and blend in the new so that they came together perfectly. he listened closely to every little request and did a fabulous job. he also filled out all the paperwork for the building department involving wind forms and energy forms etc. jay has a great personality. he is very friendly, outgoing and even keeled. he is very organized, timely and a joy to work with. jay is super honest and gave us a very good price. i would never consider using anyone else. so happy that we found such a great person and architect to make our crazy project fabulous!

So condescending! I have heard about Hingham people, but never encountered this type of 'Hingham…read morepeople' in my life. After listening to Nancy go on and on about her farm. She finally decided to listen to what we needed done. What came next was the absolute definition of 'White Privilege' we were told our home didn't meet her and Roger's idea of architecture and that we couldn't afford them! What she actually told us, was that our home was too ugly. If you read their brochure. You get the feeling they are down to earth. Their only down for money! Go elsewhere people and avoid the White Privilege.

Roger Hoit and his wife, Nancy, are amazing. They took my 1890s house and, while keeping the…read morehistoric character, reconfigured it to make sense for our family of six. They thought of everything and made our life flow so much more easily. The renovations exceeded our expectations and the Hoits treated us like we were family. Highly, highly recommended.

Great service and aesthetics. Very good at listening to client. This architectural firm punches…read moreabove its price point! MKA Architecture is good at designing in a variety of styles w slight specialty for modern but really does everything well--from preservation architecture to modern.