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    GCSI Security Group

    4.5 (2 reviews)
    Closed 8:30 am - 4:30 pm

    Services - GCSI Security Group

    Security monitoring services

    Security system installation

    Security system repair

    GCSI Security Group Photos

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    11 years ago

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    Independent Alarm

    Independent Alarm

    (16 reviews)

    The best alarm company in the area .excellent customer service and great service price very…read morefriendly to customers

    I gave 3 stars to Independent Alarm to be fair to the company as I have not used their Alarm…read moreservices. From my recent experience I would give 0 star to the sale rep "Joe". We had an appointment at 3:00pm on 6/20/2017. Joe called at 2:40 asking if we could meet early and I returned the call 5 minutes later at 2:45. The number that he called from was their office number in NJ and they had to communicate to him that I was fine with an early meeting. Then he called again, left a message that he was not able to find a parking space (NOT a fact at this time of the day in my neighborhood). I contacted him again at 2:50pm and he was on his way to the next appointment. I checked where he was, he said at 67th street.... In 5 minutes he was at 67th street from Center City???? At 2:55pm I called Tony at the office to report the lack of service (note that 2:55pm was before the time of my scheduled appointment with Joe). Tony had been very helpful a few days prior, to get all the information and organize the field inspection with the salesman Joe. However, when the incident was reported, he was polite but non-committal, like he could not do anything about it but knew about the problem with sales...? I am not sure what has happened. Philadelphia is to far? Too complicated for a NJ organization? They have a communication problem? I will never know but I cannot trust this company with the safety of my family and will use someone else.

    GCSI Security Group - securitysystems - Updated May 2026

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