I was also late to see these reviews. But Lupe (Guadalupe) Carrera is a thief and a fraud. He not only did a terrible job, but he took my materials, he used my money to buy himself materials (which he told me he would pay me back for but never did), told me the job would be done in two days and ended up taking two weeks of which communication was TERRIBLE, and he drank on the job. I found beer cans in my bathroom medicine cabinet after one of his days of working. DO NOT HIRE. read more

PLEASE BEWARE! He is a scammer. I got his number from a friend that he did good work for. When I called to make an appointment he explained about deposit I agreed and asked if he can bring a receipt. When he came he took measurements, and we discussed price. I gave him $1000 in cash and asked for receipt. He told me he would give it to me when he brought the counters. We made a few appointments for him to come (very difficult to get him to respond) he would just stand me up. We made an appointment again and when he didn't show we tried calling and texting and we were blocked. He even blocked my girlfriend. How is he getting away with this? Has anyone taken any action? read more

Lupe Carrera is a big fraud. Similar to other people I put money down, after that he started showing his colors. He kept postponing my work by saying that he is very busy. Then he wanted almost double the money he quoted to do the job. At that time I said no to him and wanted my money back. Its been 3 months I fifth get my money back. This guy is going around and cheating people. Never deal with him. His new company name is Melrose Park marketing and granite Inc. I am taking legal action against him and I request other people to join me do that he can't cheat people again and he should be put in jail for committing fraud. read more

The person we were dealing with, Lupe Carrera, was all nice in the beginning and then all of a sudden it's like you had to drag this guy to do the job. He promised us cabinets and we gave him a payment down and he completely ghosted me and when you call him he just ghosts me and hangs up, he sent me a message saying he will bring me the money tomorrow and never does. I'm posting this review to let anyone know do not do business here at all. He's a crooked business man. read more

Don't do business with this person. My dad gave him a down payment of a thousand dollars because he did a job in our house before. They guy gave us an appointment and never showed up. He stopped picking up on us and we even called his partner. And after he picked up once he never picked up again. read more

I was late to see other's reviews but I hope you get to see this in time. Guadalupe Carrera a.k.a. Lupe Carrera as mentioned is a fraudster. We gave him $1300 as a security deposit for countertops and a brand new sink to install in our kitchen. He took them both and ran away. He cashed the check immediately and never bought the granite. We checked with the business where he was supposed to buy the countertop from and they confirmed that he never bought the countertops. Initially, he was very helpful and communicative but as the installation date arrived, things started to change. We start getting different excuses. He stopped returning calls and stopped responding to text and email messages. He has caused us a lot of stress and frustration. Kitchen is the heart of a house and without having a functioning kitchen, it adds a lot of burdens. Ordering from outside daily is expensive. As mentioned by other's he has done this to others. He goes by a few different business names. Here is the information I found: MELROSE PARK MARKETING GRANITE INC Gc Granite 1 Inc PH# Phone. (708)262-1122 If anyone has suggestions as to what steps to take (Example police report, notifying consumer protection agency, etc) please share so the rest can benefit. read more

Beware to have this company do any work for you. They don't deserve not one star. I had spoke with Guadalupe Carrera he and his brother Jose whom are partners. In the beginning, he was really nice, showed me examples of his work and we agreed on him making repairs/installation in my home. He requested I give him a down payment to set aside the date he would work in my house and to buy some materials. I gave him a check, he deposited the same day and then disappeared. He never showed up to start the work, didn't answer none of my calls or texts. When I called from a different number and he picked up and became aggressive when I demanded my money back and he hung up the n me. It has been a month and he still has not tried contacting us, has not done any work and has not returned the money he took. I stopped by the location he has in Melrose Park. There are more people he has done the same to. He has moved out of the place/ warehouse he had at this address in Melrose Park. Please do not do any business with him or more so do not fall for this. He has previous civil lawsuits for breach of contract. Please contact me if this man took your money and disappeared as well. No hagan negocio con esta compañía. El señor Lupe se quedo con el dinero del depósito y nunca me empezó el trabajo. El lugar que tiene como dirección en la Melrose Park ya no lo tiene. Por favor de contactarme si le hicieron lo mismo. read more

We made the mistake of hiring Lupe Carrera with GC Granite 1 Inc or Melrose Park Marketing Granite... looks like they've changed the name before so this is both that I'm aware of. When we hired lupe to put in new countertops he was initially very responsive and helpful. However, once the countertops were installed, by his clearly unknowledgeable employees, he turned quickly in to a dishonest businessman. The day they were installed we were not happy with the seam and a few other areas that looked discolored. I spoke to Lupe prior to paying them and he assured me he would come to our house, take a look, and fix what needed to be fixed. When installed we were told they did not need to be sealed and to clean them with windex. Within a few days it was clear how unknowledgeable they were because our countertops were then ruined from their lack of sealant, use of windex and poor installation. Two bowls left distinct rings on the island! After weeks of calling (and having to call from new numbers because he was avoiding us intentionally... even pretended he could no longer speak English one time) he finally sent someone to come and try to take out all the spots on them. It did not work and ended up making the seam much much worse. At that point Lupe told us he would replace our countertops for no charge (as long as it was within a couple hundred dollars from the original ones) because he "wanted to make it right". He had me drive out to Elk Grove multiple times to pick new countertops. He told us on 7-8 different times someone was coming to measure the countertops, we would be home waiting, and no one would show and he wouldn't call to let us know. He was just stringing us along. I even told him we would be happy with a new island piece and a corrected seam.... Now he just stopped responding all together. We tried emailing the company email listed on his website... only to have his son, Miz, respond to us with blatant lies and tell us he has nothing to do with this situation so to stop badgering him and talk to Lupe. I told him that is what I was trying to do, hence emailing the COMPANY email because he wouldn't answer our calls. We've given up on Lupe upholding his word or fixing what they ruined. And we were unfortunately told it would cost us more to take legal action than it would to just buy new countertops ourselves. So here we are, sharing our story, in hopes that no one makes the same mistake we did! read more

Buyer Beware! Similar to other posts on GC Granite Design, I had a terrible experience with its proprietor, Lupe Carrera. He requested a 50% deposit of $1,750 to select and install granite countertops, which I provided via check. He was to put me in touch with a granite house for slab selection within the week. After multiple postponements over the next 9 days, I was growing concerned. I then realized I'd already purchased the granite along with countertops in a transaction that occurred several months prior. When I called to cancel the project, Lupe promised to return my check the next day. It never happened despite multiple efforts to reach him via phone and text. When I finally did catch him on the phone, he hung up on me. He intends to keep my deposit although no services were performed. In my book, that is unethical and it is fraud. I have filed complaints with the Illinois Attorney General's Office and the Better Business Bureau and intend to take legal action. read more

I wish I did my homework prior to hiring this Company to install my granite counter top for my kitchen. We contacted them based on recommendation from a co-worker. Lupe Carrera came in and gave us estimate for our kitchen. We agreed to pay him $2000 for installation. He asked for 50% upfront for material. After we had our kitchen cabinets installed I tried to call him to set up appointment to take measurements. After trying for a week and no return phone calls from him I asked my co-worker to contact him as well. Not until then he finally return my call. To make long story short after almost a month of constant lies and aggravation we had our counter top installed. Workmanship was very poor and the granite was cut wrong. We also have 2 pieces for our L-shape counter where you can see the seam from a mile. Our sink was installed off center and the shorter piece of the L-shape is too narrow and not covering my cabinet completely.We have a cracked on our granite by the sink and my very expensive granite sink has a crack as well from the installation. The granite counter top was never seal so we had to do it ourselves. When I reminded Lupe Carrera about our appointment he texted me back that I am not his Boss to tell him when he is going to come. Very rude and very unprofessional man. I hope more people see this and save themselves problems by hiring this Company. read more