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    GBS Linens, Inc.

    5.0 (1 review)
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    11 years ago

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    BBJ La Tavola

    BBJ La Tavola

    (2 reviews)

    Horizons West / West Orlando

    I can explain my experience with BBJ Linen in 3 easy words: easy, friendly and professional…read more I was planning the Yelp open event for months and for our location, I needed to rent linens for the tables. What did I do? Yep, left this till about two days before the event (whoops). When I was calling around Orlando for pricing to compare, everyone I spoke to was very "eh" and then I was lucky enough to call BBJ Linen and spoke with Dona. She was so pleasurable and helpful! She worked with me to get me exactly what I needed for the event and did it with a smile. Yes, I could HEAR her smiling on the other end. I could tell she knew she was in the customer service world and LIKED it. And it's sad that it's hard to find people like that these days. Since it was a Wednesday and most linens were rented already, she worked with me to get a mixture of my colors, black and red and even explained each option. SUPER helpful and nice. They were ready the next day, cc accepted and pick/up or delivery was an option. I picked them up and it was a pleasant experience as well, they were very helpful and loaded the car. I had the option to either ship them back (free of charge) or deliver them back myself. I was in the neighborhood so I dropped them back off myself, super easy! 2 thumbs up for great customer service. AND, the linens looked great during the event!

    You would think that finding the right linens for your event would be the most difficult part of…read moreyour planning but BBJ makes the process incredibly easy. From selection, to pickup, to the return, I wish every business provided the same ease and support as BBJ. It is definitely worth the trip!

    A&V Party and Event Rentals

    A&V Party and Event Rentals

    (24 reviews)

    BUYER BEWARE. We were having a fine time working with Anand to create our wedding mandap decor…read moreuntil simple verbiage in his liability insurance needed to be changed. This was standard verbiage every other 3rd party vendor we worked with had no problem changing for our venue, but per his own "legal counsel" he could not change the verbiage. This was a contract with a large hotel venue and I'm assuming he's never worked with larger clients and as a result was not prepared to offer the correct liability insurance. He kept saying this is "not standard" when literally every other person we were working with said it was.. He then turned on us and accused me and my husband for not properly preparing him to work with our venue. How are we supposed to know what type of legal documents he is supposed to provide as a vendor? That is quite literally the job of the vendor to figure out, and again this tells me he's never worked with larger clients. In addition, he knew at signing which hotel we would be working with and it is his job as a vendor to ensure he is prepared to handle an event at the venue in the signed contract. He ended up wanting us to sign a form that essentially put all the blame on me and my husband if anything at all went wrong with the mandap structure as well as allow him to cancel at ANY time up until the wedding. Obviously, we could not sign this and found another mandap vendor who could change the verbiage and provide quality services. This back and forth about the insurance verbiage went on for months and Anand was a poor communicator with me, my husband, my wedding planner, and my venue's event coordinator. It was 3 weeks before the wedding when he decided to give us an ultimatum causing me significant stress as a bride to find a new vendor. We dropped him as a vendor due to his lack of service and reliability, not due to the changes in weather as he may claim. I cannot stress enough that this company is not prepared to work on larger venues or provide any type of liability insurances. You might be able to rent a few chairs or decor items from them, but save yourself the stress and hassle, and spend a little money to get a better vendor for your wedding. It should also be noted this is the first review in YEARS he has received which is suspicious. He also claims that we asked for a "custom mandap" when there is nothing truly custom on our mandap. As with every decorator there are different items and ways to set things up, but we did not specifically have him craft anything that he cannot reuse. He has already posted the mandap on his website and will be able to reuse every material that was "custom." Therefore, there was no loss of business, but he attempted to charge us thousands for this work. We adhered to the cancellation policy in the poorly written contract and cancelled our agreement as it is clearly stated and forfeited our deposit.

    I cannot begin to express my gratitude for Anand. I was struggling to host an event (last-minute)…read morein Gainesville. I was fortunate to find Anand. He was very responsive (working through weekends and late nights) to address my requirements and suggest solutions. He went above & beyond in his recommendation for executing a perfect outdoor event. Anand is a great communicator, trustworthy and brilliant event planner. Every detail was planned and executed to perfection. He took the stress out of event planning for me. He is definitely one of the best that exists in this business. I wish A&V Party the very best on their journey. Thank you for everything Anand.

    GBS Linens, Inc. - partysupplies - Updated May 2026

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