My husbands truck broke down in the parking structure at the airport and needed towed 10 miles…read moreaway. They quoted $700!!! Talk about price gouging!!!!!

By far excellent service. I do believe they have had the contract with the airport for years…read morebecause of their excellent reputation so to the other person's review. That definitely lends to their character because even if they didn't have the contract I'm sure they would be reasonable and just as courteous and kind. The owner is very Hands-On and is a respectable old school type of guy which is unique in this line of work he is very trustworthy I and will bend backwards to help you. His office staff we're extremely Pleasant and diligent in responding to my request in a prompt Manor in all reality I couldn't ask for better service on the phone compared to the other options I spoke to that day. But a big feather in their cap is their drivers. Their drivers are extremely skilled and knowledgeable unlike many other companies which have drivers that fall back to this type of job. Plus I have never seen cleaner trucks. If they take that much pride in their appearance you know they will take pride in their service and how they treat their customers. . Will definitely recommend them in the future. They responded to my tow promptly. And even had a way to fix part of the issue before we even got it on the bed of the truck. Great job

Service was excellent and super friendly, the fact they were open on Sunday was even better, we…read morejust left breakfast and our tire light came on, we had a nail in it. Great location, it was on our way home, we didn't have to wait, just pulled in and he fixed our tire! The price was right! Looking for quick, efficient and excellent service, stop by here!

worse tow service ever. If you want quality please choose some where else. Drivers can't driveread more

I found this service by doing a Yelp search…read more I was stranded on a Saturday. My call was answered immediately and the dispatcher sent someone to meet me. I had no idea what was wrong with my car. I explained the issue to the tow driver, who arrived in about an hour's time. He didn't offer any solutions or suggestions, but I was still grateful for his professionalism and timeliness. He also allowed me to ride with him to my home - which was supremely valuable. Perhaps the tow company merely tows and doesn't offer suggestions. Turns out that all I needed was a battery.

Despite my warnings, the operator dragged the front fascia of my Saturn Sky on the driveway. Then…read morehis truck leaked hydraulic oil on my driveway.

Made a call because I had a blowout on the freeway. They responded promptly and were at my home in…read moreno time. Very friendly and professional. I would definitely recommend .

From the owner: Call 734-353-6591 to get 24 Hour Towing working hard for you. 24 Hour Towing is a leading towing…read moreservice provider serving Detroit, MI and the surrounding areas. Specializing in roadside assistance and wrecker service, 24 Hour Towing offers swift and reliable solutions for vehicle breakdowns, accidents, and other emergencies. With a commitment to customer satisfaction, our team of experienced professionals ensures prompt assistance and safe towing for all types of vehicles. Whether you need a jumpstart, tire change, or towing service, 24 Hour Towing is dedicated to providing efficient and trustworthy assistance whenever you need it."

I was starting my Mercedes soccer ball am Convertible for the first time a After sitting in the…read moregarage for 5 months. I was so disappointed when the car did not start but fortunately I found the phone number on line for Close Towing . A nice guy answered the phone and told me that someone would be out in 45 minutes. They kept in touch and showed up on time . Kevin who I believe is the manger came out himself as he had promised a 45 minute wait and they kept their promise. Kevin said lets give this some time since the car has been sitting . After the car started Kevin shared valuable advise on dealing with my 12 year old car as it was shaking at 1st. I am so lucky that Kevin came right out took care of ny car and offered valuable advice . I hope not to need a Tow Truck or a jump anytime soon , but if I do , I would absolutely call Close Towing and I would ask for Kevin . I am so happy that I get to enjoy this nice day in my convertible .

Great company! The owner was very professional and towed my vehicle for a great rate! Highly…read morerecommend!

I took my wife's car to Groat Brothers because it was leaking radiator fluid. They couldn't find…read morethe leak the first time, but told me to bring it back ,if it leaked again. It did and they finally found the leak, repaired it and also found that a wheel bearing was bad and a caliper was broken. Joey called me and kept me informed of their progress. They did a great job and fuxed everything.

I took my vehicle to Groat brothers drop it off on a Friday to get my air conditioner looked at. I…read morewas told by a very rude man at the front desk his name was Ron that it can be looked at Monday they would call me. 10 days have went by after excuse after excuse, Joey Groat took it upon himself to start replacing parts without my knowledge. Then I go to pick it up telling him how can you do that? I can try to fix things by trial and error that's why I brought it to you you had the proper tools, all you had to do was figure it out call me let me know the price to fix it and then fix it it should've been that easy. So I go to pick it up he Joe tries to start to explain that he didn't know what was wrong with the air conditioner after replacing two parts one being a hose he said had a leak in it, now telling me it could be the main box which could be over $1000 so give me $260 and I will give you your vehicle back that is not fixed. I could not believe how rude Joey Groat was, I put my credit card down to pay he threw it on the ground with my keys and told me to get the fuck out of his shop. I can't believe how I was treated, his dad would've never treated anybody like that. Good luck groat brothers with your business going forward m. I hope people read this and take their business elsewhere.

Great experience considering I was dealing with the stress of a blown out tire. The service was…read moreprompt, friendly, and reasonable. I'd absolutely go with Mac's Towing again!

We had returned to our car (in the Detroit airport parking garage) after a 2 week vacation and our…read morecar would not start as our battery was in sleep mode. We used our Lincoln roadside assistance and Mac's towing responded quickly. They told us he would be to us in an hour and he arrives in 25 minutes. He, also, notified us when he was on his way. He had our door open within ten minutes and it did not look easy. He was very kind and courteous despite it being midnight and even helped us put the luggage in the trunk! I would definitely use him and highly recommend Mac's towing.

This company STOLE my car and did not follow instructions to drop car off at mechanic. They are…read morerefusing to answer any phone calls from progressive to return the car. They do not have a legit number that works nor a legit address listed. Do not use this service unless you want a similar experience. If you see this as the owner return my car ASAP!!! Ive filed police reports and they are looking for you!!!

Excellent customer service!!! Mike is the man!! He made sure he explained everything to me, offered…read moreme a safe ride to where he was towing my car, and was great to chat. 10/10 wwould recommend and will use this company again. Thanks Mike!