1. Gaylord Physical Therapy

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Madison, CT

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Gaylord Physical Therapy

5.0 (1 review)
Closed • 7:00 am - 3:30 pm

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3 years ago

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Shoreline Orthopedics and Sports Medicine a Division of COS - Mark D. Lorenze, MD Orthopaedic Surgeon Shoreline Orthopaedics and Sports Medicine a division of Connecticut Orthopaedic Specialists

Shoreline Orthopedics and Sports Medicine a Division of COS

5.0(2 reviews)
2.6 mi

CT Orthopaedics is hands down the best IMO…read more. I've been a patient of Dr. Mark Lorenze's for a little over a year now. He has been helping me with my Dequarvin's which I have in both wrists. The pain is awful at times, and has lead me to having cortisone injections and going to occupational therapy. The thing about Dr. Lorenze that I appreciate the midst is that he NEVER pushes surgery right away. I'm under the age of 40 and tendon release surgery is the last resort. Dr. Lorenze's bedside manner is the absolute best. Always empathetic, compassionate, understanding, and all around professional. Between going to his office in Essex and Madison, both places are well kept, always clean, and welcoming. Not once have I ever experienced anything bad while in the care of Dr. Lorenze. His medical assistants are wonderful as well. I've never felt more comfortable anywhere else. I'm currently in the midst of more occupational therapy sessions - to which I feel are going really well! If for some reason OT does not work out for me in the long run, I will opt for the tendon release surgery. It's a quick procedure and I know I'll be in the greatest of care! Dr. Lorenze's knowledge and expertise show for sure - he is very intelligent. I absolutely refuse to go to Yale New Haven or Hartford Hospital for any kind of treatment for my orthopaedic issues. Special thanks to Dr, Lorenze, who continues to provide the best quality care for me as I continue to navigate the world of Dequarvin's! If it wasn't for him I probably would not be getting treatment for this painful syndrome.

Making my way to the shoreline from Hartford area there was an unnecessary concern about finding…read moremedical care - I can now say Dr. Mark Lorenze and his staff have obliterated any lingering concern. All the things you want in a doctor and his staff are in place. The staff is professional, concerned, efficient, and friendly. I went to see Dr. Lorenze for three very different issues - hands, elbow and knee; understandably he handled each different from a medical but Dr. Lorenze was consistent from a patient perspective: Kind, listened, and explained the issues, providing detail and still elicited questions. He "stepped" the process for each area so there was always an understanding of how we would proceed. IMPORTANT: I went in with a patient point of view I was going to need three different surgeries; Dr. Lorenze took the better approach - he never discussed surgery or short-term injections as a first options, he waited until he had all the information then methodically approached each issue differently. Hands and elbow did not need surgery, was provided information on both and they are no longer an issue. My knee required surgery, the date was set quickly, the surgery center was fantastic, all staff were nice, professional, provided detailed explanations, Dr. Lorenze met with me and answered all questions. Surgery went perfect, everything i experienced was explained before I left for home so i was prepared, follow up visits were reassuring, i was provided surgery photos of before and after, had questions answered, and now its off to rehab at their own rehabilitation office connected to Dr. Lorenze's practice. Class act, professional and skilled.

Connecticut Orthopaedic Specialists - Connecticut Orthopaedic Specialists  www.ct-ortho.com

Connecticut Orthopaedic Specialists

3.0(3 reviews)
3.3 mi

I went to the Branford walk in center after suffering from ankle and leg pain. I was met with a…read morenurse or nurse practitioner that refused to examine me due to a previous disguised condition. I was shocked at the reaction. I continued to suffer for several months until I demanded an appointment with my GP. He sent me for x-rays and they found that I had arthritis in my knee and hip. This was never previously diagnosed. I finally saw a doctor at Connecticut Orthopedic after suffering for over 3 months. When I told the staff my previous experience, they did not say that they would mention my experience to management, nor did they offer me any kind of apology. They seemed to me annoyed. I know the doctors have a heavy patient load (they always keep checking their watches) but I think I should have been treated with more respect from Connecticut Orthopedic.

I have been coming here for at least 15 years. I have had 2 lumbar surgeries, one cervical spine…read moresurgery, 2 shoulder surgeries and I have seen many doctors in the practice, but they have gotten too big over the years and a lot greedier. Every time slot is booked with 3-4 patients per doctor and there have been times where I waited over 2 hours to see someone as a result. I had an appointment this morning, first thing, hoping to avoid the usual delays, but they called all 4 of us with 9 am appointments for the same doctor into the room at the same time, and despite being there 20 minutes before the other 3 people, I was seen last. I can no longer come to a practice where they don't value my time. Triple and quadruple booking is an insult to patients in my opinion.

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Connecticut Orthopaedic Specialists www.ct-ortho.com

Stephen Maier, MD - Connecticut Orthopaedics

Stephen Maier, MD - Connecticut Orthopaedics

2.5(2 reviews)
0.3 mi

Incredibly knowledgeable and engaging doctor, good listener, reassuring, attentive, educated in…read more top-notch medical schools and now bringing his honed skills to people like me with disabling osteoarthritis. I would have liked prescription pain medication for after my three hyaluronic acid gel injections.

I went to the walk-in hours because I was having extreme pain from sciatica and my primary doctor…read morewas unavailable. A friend suggested I try this clinic, and I ended up with Dr. Maier. Before I even saw him, the receptionist immediately treated me as if I were "drug-seeking." For context, I have never taken pain medication in my life and had no intention of asking for any. I simply needed urgent help for severe pain. The receptionist repeatedly tried to talk me out of staying for the appointment. She said things like, "Once the doctor walks in, you will be charged, and he is NOT going to give you pain meds." At the time, I did not fully understand what she was trying to suggest. I just told her that I did want to see the doctor because I needed medical support. When Dr. Maier came in, the tone was the same. He had no bedside manner at all, even though I was clearly in distress. He repeated almost word for word what the receptionist had said about pain medication, even though I had never asked for any. I was there for evaluation and help, not prescriptions. I want to be very clear. I am a responsible, upstanding person who was looking for emergency support for severe pain. I was treated like a stereotype instead of a patient. The assumptions and judgment I experienced were shocking and very upsetting. I will never return to this clinic. And Dr. Maier, if you ever read this, I truly hope you have a conversation with your staff about how they treat people in pain. I also hope you take a moment to reflect on why you are so quick to label someone as a "drug seeker" when they are simply asking for help. No patient should be spoken to or dismissed the way I was.

Gaylord Physical Therapy - physicaltherapy - Updated October 2026

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