I replaced all of my windows & 1 door w/ PGT windows installed by Sarasota Glass…read more Terry (Sales person extraordinaire) answered all of my questions and then he went above and beyond !!! All of the installers were the most professional , considerate perfectionists . The most Fabulous / Professional company !!! Hire them !!! So glad that i did !!! Gail

-BUYER BEWARE -Spent almost $50,000 with this company over…read morethe course of a year. -(2) Sliders were installed incorrectly, the blamed the manufacturer, but did not catch the error when they installed. -When installing the windows they broke an arch and had to replace. They came back with a defective window, installed it, came back with another defective window, installed it again, and finally came back with a window without defects and installed it. That happened over the course of a month. -All the windows that were supposed to open did not open without considerable effort. It was impossible for my wife to open them. The installers said they didn't know why and that it was probably a manufacturing issue. They said they would send out a tech. -Two techs came out 2 weeks later and could not fix the problem and blamed it on the manufacturer. They told us to call the office to resolve. -Called the office and they told us that there was no way to contact the manufacturer except 'through the portal' and they would get back with us. Called them back a week later and they said they hadn't heard back. Called them again another week later and they said they hadn't heard back. Finally was able to get the number of a person at the manufacturer and I called him everyday for a week until he scheduled a tech to come look at the windows and change out the balance rods. That took 3 weeks to schedule. -Manufacturer techs came out, changed the balance rods and the windows still did not work. -Finally called Scott, the president of SRQ Glass and begged him to come look at the windows. -He came to the house tested the windows and agreed that they should not be working that way. I gave him a level from my shop and he confirmed that the windows were installed incorrectly (NOT the manufacturers error as was stated for a month) and that he would get people out to fix it. -Techs came out to fix the window. They did not have a level and I had to give them mine to show them the problem and explain what Scott said needed to be done. They finally got the windows to work acceptably. -The techs that then come to do the plugs and trim were poor. I had to follow one of them around to have him reinstall the plugs that he shoddily put in that fell out as soon as the windows were closed. They did not clean the windows after as was explained would happen at the conclusion of the job. -The first sliders were installed in August of 2025. The incorrectly installed one was finally reinstalled on August 6th of 2026. -The installation of the windows and the final slider commenced on April 21st of 2026 and finally was completed (if you can call it that) on July 30th. -IN ADDITION: Before the issues began in earnest, we referred our neighbor to SRQ Glass and she spent $10-20,000 on windows for her home. So we were responsible for at least $60,000 in business for them, if not more. -We had an outstanding balance of $3,145.00. I called Scott and asked him if he would waive the final balance in compensation for all the issues, number of times techs were in our home, and the length of time the project took. He stated that he could not do that or he would lose money on the job but did agree to give us $1,000.00 off. Disappointing. If they would have done the job correctly the first time and not incurred all the labor cost on constantly coming back to fix things, that would not have been an issue. -For a company to have made $60 - 70,000 off a client, provide poor workmanship, excuses, and made us have to plan to be at home for MULTIPLE visits over an almost 4 month period, and then quibble about $3,100 is a shame.

Very disappointing. They are not the quality company they used to be when they worked to obtain…read moreand keep loyal customers. There is so much business they no longer have to admit and fix issues when their installation teams do a poor job or their internal processes don't work. Time between purchase and installation is well beyond promised and the product and installation is wrought with problems, then call it warranty work. Next time I will hire a BBB accredited company to have a way to obtain adequate compensation and resolution for poor performance. There are other quality choices locally.

There is something seriously wrong with mullets aluminum. Last year I called to get a quote on…read moreinstalling sliding glass doors in my lanai, and got jerked around. Nobody came... no quote. I figured maybe they were swamped because of hurricane Ian. A year later, I called again and they told me they would have a different estimator give me a call. Weeks later, never heard from them. I'm done with Mullets Aluminum. Horrible. They will more than likely go out of business with this type of behavior.

Highly recommended. Absolutely the best people to work with. Their Showroom has plenty of…read morefabulous choices of doors/windows from which to choose. The entire team, under Rick, were very professional. Our Installers, Steve & Jacob are the BEST!!! These guys were prompt, very friendly, professional, efficient and very respectful of my property. It took 2 1/2 days to complete my project and they cleaned up each day before they left my house. Really appreciated not having to trip over tools & "stuff". Though we ordered new Hurricane entry doors back in Jan. 2022.... With supply chain issues, which isn't their fault, they finally arrive in July. We are extremely happy. If we need more doors, I would definitely use them again.

$86K project, 88 problems, 0 accountability…read more * Declared "finished" when 27 windows still had 88 issues: scratched glass, windows that wouldn't open, missing trim, paint stains, dirty residue. * Delays dragged on for 8 extra months. We had to act as project managers just to get the work corrected. * Unprofessional behavior in our home. Employees complained about us, mocked our requests, and admitted themselves they "couldn't believe" the state of the work. * Payment bait-and-switch. We chose this company because they promised full credit card payment with no fee. They changed policy mid-project and refused to honor the agreement. When we escalated to management and even the owner, we were brushed off and told no refund or adjustment would be given. They did finish the work, but only after we managed the project and audited their work for an extra 8 months. Save yourself the stress, time, and money -- hire someone else.

A little accident with the tossing of a toy shattered a window pane. Excellent work by Fix It…read morePros. Neat and efficient Had everything with him to complete. the job. Thanks so much.

Got our new window installed and it looks great! Simon was very professional and helpful throughout…read morethe whole process. The price was also the most competitive compared to other companies we looked at. Super happy with the result and highly recommend!

Justin and his team were the bomb! Prompt, courteous, professional! They did what we contracted…read morefor, but they went above and beyond. Unbelievable company and people to deal with. Highly recommend this company.

Will and Eli did a wonderful job, were very professional and had supervisors stopping by several…read moretimes to see how the job was going. I would definitely use them again!