How to get a new listing. By China Rose, RE/MAX Platinum…read more (1) Drive from Medford to Kerby to "be in the neighborhood and drop by"? Check! (2) Sit in front of a gated residence and honk until someone comes out? Check! (3) Privatly lie to the property owner about having a client interested in the property? Check! (4) Sniff around for a listing while lying to the property owner about the "client"? Check! (5) Publicly lie again about having a client while disingenuously offering an "apology" on Yelp? Check! Quality professionals know that dishonesty doesn't make a broker like Ms. Rose smart or a go-getter. It just makes that broker a liar with a RE/MAX Platinum business card.

I sent Brian Will a request for information using the Re/Max website Sunday afternoon 5/17/2020 but…read morenever received a response. I called him Monday, 5/18 but no response. Its Tuesday 5/19, still no response. I'm sure glad my house wasn't on fire. Bob J.

Gina Allen is far and away the worst landlord I have ever had the displeasure of renting from. She…read morewas extremely curt and impatient with me the entire time I rented from her. I paid my rent on time every month and kept my rental in great condition. I was exceedingly polite and friendly in every single point of communication I had with her. She treated me like a nuisance and an inconvenience at every turn and it genuinely confused me. Simple phone calls about routine maintenance to the unit were met every time, without fail, with irritated tones and striated attempts to make the conversation as short as possible. Gina and David are abrasive, rude people and their business is a joke. I had a better experience with CPM and that is saying a lot. I will not miss dealing with this sad excuse for a rental agency. Signed, Blake Bell Former Tenant

Unbelievable rude, unhelpful and condescending. I have rarely written a negative review on Yelp but…read morethis is so deserved. I am moving to Ashland from Southern California. After communicating with Allenorth Properties via Zillow rental hub, I did submit an application on a property I really wanted to rent based on the photos, my knowledge of the area and looking at Google Street View and Earth. I went through the application process on their portal and submitted the $45 fee, which posted to my credit card. It took them 5 days to follow up with me, after I sent very polite emails and left a kind voice message. When they finally called me back, they said my application was never received. The agent acknowledged the fee had been charged, but said I must have made a mistake or "used the wrong browser" because the application didn't come through. The application process through their portal is a guided process with error checking that requires the fee as the last step to submit! Since they took 5 days to get back to me, there were now other applicants ahead of me. I had asked if my friend who lives nearby could do an in-person viewing the next day before I made a final decision. I had told them my friend is a school teacher in town and couldn't be there until after 3:30.The agent kept repeating "the time I am offering you is 1:00" so since my friend would still be TEACHING at that time, I asked politely if we could do a FT or Zoom walkthrough instead - which other Ashland agents have done for me - and she said no. Just incredible rude. I told her to refund my application fee and that I'd be going with another place. I have an "excellent" credit rating and am extremely well qualified with my finances - her, or rather the owners her employed Allenorth, loss.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

As a previous tenant, I do not recommend this company based on my experience with them, for…read moremultiple reasons. Communication lacked from the moment I moved in. However, their move-out and deposit practices were unprofessional. In my case, a portion of my deposit was withheld for cleaning charges, despite the unit being returned in cleaner condition than when I moved in. At move-in, the apartment contained a pee-stained mattress, dirty dishes in the dishwasher, and footprints on the counter. I expressed this and no one ever responded so just dealt with it myself. At move-out, I arranged and paid for professional carpet cleaning, provided a receipt for this service, and uploaded multiple photos documenting the condition of the unit. I was charged a $385 cleaning fee for a one-bedroom apartment in addition to a separate additional carpet cleaning charge. When I requested itemized receipts and clarification regarding the charges, Lisa did not provide itemized documentation in a timely manner and was unable to clearly explain the specific services when we spoke in person. She attributed the need for cleaning to dog hair, afterwards; however, dog hair is not visible in the photos submitted and she could not provide proof. I had also initially requested a move-out walk-through, which was denied. They don't do those. When I questioned these issues and raised concerns about inconsistencies in the explanations I received, Lisa stated that she would file a counter-defamation claim. I ultimately chose not to pursue the matter further, for my own peace, but I believe it is important to share these details for other prospective tenants to consider as it seems to be ongoing.

Beware they do not know what they are doing as far as property management…read more Never return calls, can not get in touch with anyone is the entire place. There are much better property managers in the area.

Do not recommend this company for property owners. Poor communication, failed to keep the water…read moreproperty paid for 6 months

I just bought a house in the Medford area, and Sandy Boughton of Mortgage Express handled our loan…read moreprocess. She was very thorough, professional, and personable as well. I was able to call her anytime when I had questions or challenges I had uncertainties about. She followed through with every detail, working with my real estate agent and title company officer as a team. She made sure I understood the important details of the paperwork I needed to sign. I highly recommend Sandy and Mortgage Express for anyone's real estate loan needs. Donna Hoyt

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

Sylvie is an exceptionally skilled business advisor I continually go to for advice about rental…read moreproperty investment. She has a ton of wisdom to share her warmth and care for her clients goes above and beyond thank you Sylvie!

Excellent service! Thanks Northwoods. This company does their job and knows how to manage. Im…read morealways informed about any changes and concerns about my rental house.

They took the application, (and the $90 for the couple. Applicants did everything they asked them…read moreto do then never called back to give them an answer. Totally ghosted them. They could have at least called them or emailed them that they weren't approved or whatever. The place has been sitting empty for more than 100 days. Manager was nice

I recently bought a house in the Medford area, and Melissa Barney of Ticor Title was the officer…read morehandling all of the necessary legal and financial requirements involved in getting escrow closed. She was very capable and professional, and worked closely with the mortgage officer to make sure I stayed informed about everything I needed to remember and be aware of. During the signing, she diligently explained the meaning of all the documents I needed to sign, so that I clearly understood all of the financial responsibilities, the time lines, and legal requirements I have. I appreciate how professional and thorough she was, and am confident that she can satisfactorily handle your real estate needs for the services of a title company. Donna Hoyt

Ticor Title in Ashland handled the escrow and title insurance for my sale of a property in Ashland…read more The buyer chose Ticor Titile. They have a convenient location on A Street and staff are pleasant. The buyer finished signing Oct. 9, 2014, a few days after I had signed. On October 14 I asked for in email and received the final settlement documents from escrow officer in the form of a signed pdf file. I sent the documents on to my accountant who was doing taxes for the sale. On October 20, 2014 I looked at my bank statement, and the proceeds transferred were different than the amount in the settlement documents. Again, I wrote an email to the escrow officer to explain why the actual bank amount and the amount in the final settlement document were different. The answer along with an updated settlement document was "the previous one did not have enough interest paid to the lender and this was caught prior to sending the payoff out" Okay, than can happen, but you must tell the person in the transaction that changes were made an revised documents would follow and some kind of customer service attitude. So I got an unsigned revised final settlement document on October 20 in email. So the payout on the 9th changed on the 10th when they made the wire transfer, because their internal company policy is to add two business days interest, which because of a holiday weekend was about five days. I spent hours pouring over the documents and finding the line items changed and emailing asking for clarification. Never was there an apology for sending out inaccurate documents. Only that it is company policy, one employee did something and the other didi not know, or you will get they money back later when the mortgage bank does their final pay off accounting. Finally, I asked over the phone if they could at least sign the final settlement document, as they had the inaccurate documents, showing that they stood behind the new settlement documents. The escrow office did send a signed pdf in email. So I apologized to my accountant and sent him a revised final settlement and he redid his tax calculations. So, my conclusions with Ticor Title, who was following company policy, it is normal policy to change calculations and not tell the involved parties. It is company policy to send out an incorrect final settlement five days later document and even sign it. It is company policy that when the customer inquires eleven days later why the final documents from Ticor Title do not match the bank transfers by Ticor Title, they just answer they changed the amounts just before the wire transfer. Do they think customers will not notice? I found the experience exasperating. No apology from Ticor, no normal attitude saying sorry for our oversight, we'll get you the corrected documents ASAP and sorry for the inconvenience. It cost me time and money not to mention frustration trying to get correct numbers 11 days after the documents were signed. To add insult, I received the official letter from Ticor on October 25 (it had been forwarded because they sent it to the sold property) with a letter from the escrow officer saying the escrow had finished and stating the incorrect proceeds amount, and also again including the incorrect settlement documents. I do not dare ask the escrow officer to send a revised and corrected letter. They are following company policy! I would not willingly use them again. Poor tracking, inaccurate reporting and indifference towards the customer were my experience.