Do NOT use Gold Key! We are taking them to court. We booked them for inspection and they sent a 3rd…read moreparty. They missed several key issues one of which will cost more then 30k to fix. They have treated us terribly. They are NOT a honest business. Do NOT use Gold Key!!!! Beware Beware Beware

My realtor chose this company. The inspector was very accommodating and thorough. He explained…read moreeverything he found and made suggestions on dealing with the situation. He found things that my eye didn't. His name is Nic Robert's.

There is no option for 0. Feel free to call me and ask about our experience with Todd Krontz, and…read morethe earnest money that did not get returned. On the first day he admitted not being educated on dealing with the purchase of a HUD home, stating that he was supposed to have gone to a seminar offered by the listing agent, but hadn't. Told us we had 15 days, after the bid was accepted, to inspect the property and move forward, or decline. We had a reputable home inspector look at the property, well within the stipulated time frame, and it failed the home inspection. After receiving the inspectors report, citing major structural issues, we told him we were not moving forward, there were over $50,000 in needed repairs. He requested the inspectors report, to submit to HUD, said he needed it to get our earnest money back. Five days later he called and said we would not be getting our earnest money back from HUD, and only said sorry for your luck. It wasn't until after I posted a bad review, that night, that he called back and said he was going to work with HUD to get our $1,000 back, wanted us to come to the office in person, to look us in the eye. Todd said if he wasn't successful, he would reimburse us from his personal savings, he would make it right. He guaranteed we would get our money back one way or the other, shook our hand, asked that we give him until the end of the month to work on it. He then asked me to take down the negative posting. Today (11/02/16) we received a nice "screw you" letter stating we weren't getting our money back. So here goes my review, back up. Buyer beware of the real estate agents that tell you they have little or no experience in dealing with certain types of properties, especially when they skip trainings and disclose they are a waste of time. (269) 689-7392.

I did not appreciate the inspector showing up at my residence 1 hour early at 8am just because he…read moreis in a different time zone. Even with a lack of communication, it should be understood that this home is MINE, and does not belong to your inspectors. They are not entitled to come in my home any time just because they were hired by buyers. I did not appreciate that he had no respect for PRIVATE PROPERTY. The inspector allowed the buyers to bring a group of family members in four separate cars into my home. They treated my house like a public facility--using my personal toiletries, towels, and bathrooms without permission. I did not appreciate that no one was told to STAY IN THEIR CAR. How many onlookers does your staff need in an inspection??? I did not appreciate the said unwanted family members scraping their boots on the sidewalk before entering MY CLEAN HOME as if the home was already theirs and they could come and go as they pleased. They were obviously not helping the inspector with anything, they were just at my home to relax and invade my privacy. Most alarmingly, I discovered at 7:00 PM that my refrigerator/freezer had been shut off at the breaker. This level of carelessness could have resulted in significant property damage / food loss. When I was finally able to read the end result inspection list to my home buyers, it was noted that 2 breakers in the kitchen were not working, The inspector, Mark, shut the BREAKER OFF TO THE WHOLE KITCHEN, then requested that a licensed electrician come and fix them. I AM AN ELECTRICIAN. Wow ! Is this how you drive away home buyers ??? With stupidity? I am a licensed IBEW electrician. Would I honestly live here 11 yrs with broken outlets ??? And I really did not appreciate the inspector, Mark Ballge, allowing his clients, the buyers, and added family members, who did NOT OWN MY HOME, to come in and make themselves comfortable, forcing and wasting another extra hour of time into MY heavy schedule. They were not invited by ME into MY HOME and I should have been warned about this set up thru my realtor. Once again, they should have BEEN TOLD TO LEAVE. You have hired DISRESPECTFUL AND INCOMPETENT EMPLOYEES; disrespectful to HOME OWNERS, incompetent to home buyers, and I would never use your service or recommend it.

Requested the home inspection, and it was done so quickly and seamlessly. Inspection was very…read morethorough.

My husband and I started working last year with Justin while searching for an investment property…read more We would highly recommend him! He is prompt, thorough, knowledgeable and professional. He's a great guy and we feel secure knowing he is inspecting our property acquisitions.

From the owner: Home inspection business covering Southern Michigan. Please visit our website to learn more about…read moreour services. We are a veteran owned and operated business.

We have had Mite-E Exterminating service our property for three years and they have been fantastic…read more Josh the owner is super friendly and helpful. I would definitely recommend.

My wife had an ant with wings on her pant leg and another showed up in our car. I was worried that…read moreour new house was infested so I called this company because they were rated highly on Angieslist. Very happy with this company - Mr. dean came out to the house and thoroughly inspected and found... nothing! No charge for looking, no "well, just to be safe.." It's hard to find honest businesses these days, but I trust these guys and I will use them if I ever have any trouble in the future