She is a horrible doctor who did nothing but dismiss all my awful symptoms that I had. She totally…read moreignored everything wrong with me. She shouldn't be practicing medicine. Due to her negligence I'm now near death

I rarely leave public reviews, but because this involves medical care, I feel it's important to…read moreshare. I've been a patient of Dr. Love for more than 10 years and even brought my family to his office. He has always seemed competent and trustworthy, and I've relied on him through some of my most challenging health issues. Recently, however, I received a letter dismissing me from the practice over an unpaid $136 balance I didn't know existed. I was told letters and a voicemail were sent, but I never received them. With six people in our household, it's possible mail was misplaced but I have never been late on a payment in over a decade of care. I always paid small copays when in the office if necessary. A quick look at my record would have shown this was unusual. Ending a long-standing patient relationship over a small balance and a simple miscommunication, especially during one of the most difficult health periods of my life, is deeply disappointing. I've been in the office multiple times for this health issue, and my annual physical was scheduled this same month. I would have gladly paid the balance had I known. To make matters worse, my conversation with the office manager was frustrating and lacked any empathy. When I expressed my concern, she simply asked, "What should we do if there's a balance and we can't reach you?" A better approach would be to review each situation individually and consider a patient's history before making such a harsh decision. After 10+ years of trust, I was treated like a number. This experience has been disheartening. I can't imagine Dr. Love is aware of how his office is being managed, but I hope this feedback helps ensure no other long-time patient is dismissed so abruptly over a modest balance and poor communication

Excellent care from all of the providers I've seen regarding my primary care needs. They always put…read moremy concerns first. Office staff is always pleasant and efficient. Five Star Practice *****

Absolutely awful place. Please go anywhere else. If your child has a bad reactions to any…read morevaccines, and you question it, they kick you out of their practice. They only care about the money that they get from injecting babies with tons of vaccines. My daughter had a bad reaction from a concoction of vaccines that they gave her, mind you this was a 12 month old. I asked if we could possibly do fewer vaccines per visit because of how lethargic she was for days after getting them, and I emphasize lethargic, it was borderline coma/seizure type stuff. She had white under her eyes and was acting so off for days if not weeks after... Anyway, I brought this up at our next appointment, and they said "NO WE FOLLOW THE CDC RECOMMENDATIONS TO A TEE.'' Okie dokie. Have fun injecting your kids and the doctors and secretaries not giving two fucks about their health and how they react to them. Fuck you all. Seriously. You absolutely do not care about the children. You only care about the dollar signs. THATS IT.

Tldr: daughters 6 month wellness visit, 40 degrees and windy out. I show up with her, congested…read morefrom spring allergies I've had same time for 30y, since I was a patient here. Told to wait in my car. Realize that the plastic folding table the nurses were setting up with a scale in front of dumpster was *for my daughters exam* that they planned to do in the parking lot on an overcast 40 degree windy day. We left. They then let my wife come back and bring our daughter in. If I was sick, *they both would have been exposed since we all live together* but apparently the whole "germ theory of disease" is lost on the nurses and doctors here. When called out on social media, they simply deleted the comments. After leaving notice of the incident on the NY dpt of health... We received notice that they would no longer be seeing our daughter. No surprise... We had found a new doctor that places patient safety and well-being above getting an insurance payment for a visit no matter how they have to conduct that visit. A plastic folding table in front of the dumpster in your parking lot is NO PLACE for a WELLNESS visit. They could have rescheduled. Could have even told me before they began setting up their parking lot clinic. Nope, they just brought stuff out and assumed we'd roll with it. The nurses had the audacity to be offended and defensive when I realized what was going on, questioned it, laughed that it was NOT happening, and drove off with my kid. This place was great, 20y ago. Now days they're more concerned with getting as many kids in, any way they can, and getting your insurance payments. Find someplace else. Any place else.

Friday 2/3/17, I had a copper IUD placed at my obgyn office by Dr. Snyder. Yesterday 2/8/17, I was…read morehaving severe abdominal pain, so I went back into the office. Dr. Snyder gave me a very painful exam with the speculum and told me the IUD is in place and my pain has nothing to do with it, so they can't treat me, but they wanted to do an ultrasound anyway. When I found out the ultrasound was internal, I refused because I was in so much pain. I went to urgent care, where I waited for two hours while in extreme pain. The doctor finally saw me and was trying to make jokes like he didn't believe my pain. He ordered a CAT scan at a local hospital, where I had to go in extreme pain. The CAT scan found a cyst on my ovary, and this was told to me by yet another doctor on the phone in a very casual manner. I told him my mom had ovarian cancer and this is a huge concern for me, also I had been in extreme pain all day and he refused to give me any kind of pain management after I demanded it. I went back to the obgyn this morning 2/9/17, was given an ultrasound, shown the cyst, then led into Dr. Snyder's office alone where she informed me that I was being rude to the staff and she would not give me any medical information or treat me until I admitted it. I did not feel like I was being rude, I was upset and crying, frightened, begging for help, but I did my best to be respectful of the staff. She refused to treat me. I need to find a new doctor, obviously, but I feel this is a pattern of disrespect and there are probably a lot of women who have tolerated this behavior in the past. I also believe it is illegal for her to refuse treatment.

I called and left a message. 3 hours later no one called me back. So I walked in. There was no one…read morethere except the receptionist in this 1970s worn out waiting room. I asked if the doctor's available she said no. I asked if the doctor prescribed therapeutic phlebotomies. The receptionist went back, talked to him came out said no. This is an alternative medicine Dr... I turned to leave, apologizing for interrupting them. She goes back into the closed area, tells me to wait. Coming back out, she hands me the phone number of a Physicians Assistant 30 miles away in Latham. Then she hands me a retail flyer about their prices and what they offer which is basically shots of vitamins. I was appalled. The doctor is busy ,he wouldn't talk to me, and he had no customers. What I asked for seemed to be cosmically horrible I could tell by her expression, when it's actually something that's been done for a hundreds of years. And they have the gall to ask me to refer them to other people. It's just beyond the pale. I would not recommend them.

From the owner: Dr. Garner, a solo Family Physician, has been serving the Glens Falls/Lake George/Saratoga region…read morefor 30+ years. His medical practice, Adirondack Direct Primary Care, is a membership model that allows for personalized, compassionate, full care, same day service. You communicate directly with Dr. Garner who will work directly with you to help you attain your optimal health. Dr. Garner believes in your medical freedom and also provides personalized high-quality IV services to members and non-members. Adirondack Medical Infusion Center, is a fully integrated IV Infusion Center that offers High Dose Vit C, Myer's Cocktails, EDTA Chelation Therapy, NAD+, Glutathione, Hydration, Toxic Metal Testing and more!