Horrible.dishonest office staff…read more Needed plenty of work done. Was quoted 2700 dollars. I agreed and initialed the work. 2 crowns 2 extractions a d so.e deep gum cleaning. Over a year later, they are trying to bill us and our insurance 6600 dollars. The only thing that changed was that we added a secondary insurance provider. The work remained the same. Alicia, the office manager, claims that she notified me of the " new figures " on the phone, and I agreed. A complete lie. A 4k increase from the estimate due to insurance being added? We asked for a bill, and they insisted that they were working on it....for months. Now, they are threatening to take us to collections over a 500 dollar balance . I really liked Dr Hassan, the dentist. Office staff is a complete rude and dishonest dumpster fire. Stay away from here they are dishonest and will look to inflate costs to fill pockets and screw their patients.

Me and almost my entire family have gone for many years. I have found the front desk helpful in…read morefiguring out my sometimes complicated insurance situations, cleanings to be quick, and have actually received a call the day after a filling to make sure everything was still good, and to make sure I was doing alright, even though nothing wild happened during the filling. Rare service.

I went to get my wisdom teeth removed, and Guttu is phenomenal! He knows what he is doing and is…read morevery experienced. The rest of the staff was friendly and dealt with me while I was drugged up and that's a task in itself. Highly recommend!

This is my favorite dentist. Everyone is always very welcoming and treat you with respect. Any…read moreissues I have are always addressed and I am very comfortable coming here. I highly recommend.

I'm a 65 year old female & have been a patient for numerous years and have never had a complaint,…read moreuntil now. I'm giving the dentist a zero star review. I saw Dr Samuel on Tuesday due to having severe tooth pain. She referred me to an endodontist in Rockford. The endodontist she referred me to was great and I booked an appointment for Tuesday for a root canal. Unfortunately, I just found out on Friday after hours that they are not covered under my Medicare plan. If you have ever had severe tooth pain, you know how miserable it is! Don't expect the dentists at Machesney Park Family Dental to be sympathetic about your pain. She refused to call me in anything for pain. I've been in so much pain since last Monday and now I have to wait until this Monday to start all over again, trying to find an endodontist and somebody to help me out of this miserable pain.

Horrible treatment. Their office staff is unprofessional, cannot keep appointments and then treat…read moreyou like its your fault that they're canceling multiple times, they do not properly note accounts, talk down to you when you question anything, expect you to know what is in their system and what insurance will/wont cover and are outright rude. If you call to set up a payment plan they'll take the entire balance from your card the first swipe. There is no quality care being given to the patients, especially when they cannot keep appointments that are scheduled months in advance. Go anywhere else for better treatment.

I have been getting regular cleanings, xrays and dental work for about two years. Dr. Richardson is…read moresuper nice and did a great job on my filling. I also thought the hygentists were very good at cleanings. I would recommend Great Smiles Dental.

I take my 8 yr old daughter to the Wesley Ave location of Haye Dental Clinic. She was treated by Dr…read moreAghi and her assistant Claire. I would rate the care as 10 gold stars. There isn't enough words to express how amazing everything was. Dr Aghi and Claire are naturals with kids and know exactly what to do, what to say. The treatments which included extractions were as painless as can be, and each visit concluded with a smile than crying. The appointments were taken care of flawlessly by Sofia at the office front desk, much appreciated. Dr Haye, you have the most amazing crew there!!! THANK YOU.

Haye Dental has been my dental care choice for over 40 years. My daughters and I were patients of…read moreDr. Thomas Haye for many years and now Dr. John Haye. Their staff has always been pleasant and professional. I highly recommend..

Very Upset. We set appointments last year (2024) and waited months. A clerk from that office sends…read moreme an unsolicited text message while I'm sick (due to allergy season).. telling me if I didn't respond to her text message by 10am the next day... She would cancel my appointment. Keep in mind, we called the office last year to be put on a waiting list. Doesn't that mean I planned to be there? A reminder would suffice. She received a response that we would be there but because it wasn't a direct text response... She canceled my appointment hours ago and would not reconsider. The same person that told her I would be there originally called to try to get her to reconsider... Now he's angry too. Total waste of time and inconsiderate.

I would highly recommend this dental office. Great people from the office staff to the dentists to…read moreeveryone in between.

Love this place, genuinely he best dentist I've ever been to. Everyone is very friendly. My only…read moregripe is that they make you pay your estimated non covered portion of your insurance. And more often than not, they charge me more than what ends up being the patient portion.

Superb!!! This is one of the best Dental practices in Rockford, IL. I have worked in Healthcare…read morefor over thirty years. Todays Healthcare has changed dramatically and in my opinion, finding a great Healthcare Professional is key to your over all health. One thing I believe most of us agree on today, is first impressions are always key to any establishment when walking through the door. When you walk through the front door here, you are instantly greeted by their very friendly, cheerful Receptionist. She instantly makes you feel welcome and not just another patient. The personable atmosphere is warm, inviting, pristine, and professional. Then you meet Dr. Baer and/or Dr. Mirza they are both exceptional!!! Dr. Baer gives you the impression of a long lost friend, she has a lifting and dynamic personality. Extremely intelligent, quick-witted, and very well educated in the field of dentistry. She makes you feel at home and explains everything to you, so that you understand It. Dr. Mirza is fantastic, I have never experienced the kind of skill he demonstrates anywhere in the past. The fear has always been about going to any dentist, " Will I feel any pain?" I have never felt any pain, or discomfort in the dentist chair here. He is extremely diligent, skilled, and professional. His Dental Assistant is also very good and studied. She is in cue with him every step of the way. My friends and family feel so blessed to have found such a wonderful Christian Family Dentistry. Thank you for all you do. Kimberly B.

I was quoted 425.00 low end for a simple extraction.Thats OK I'm sure to find someplace more…read morereasonable but thank you !