Show more consideration for their patients' time. They have bumped me from appointments and have…read moregone for diagnostic tests they supposedly ordered and discovered they hadn't sent the lab the code to tell them what to test for. The practice seems sloppy. I have to arrange time off work for the office visits, and I can't get time off short-notice. I don't feel they value me as a patient or person.

This place is sketchy…read more Went in for initial visit. Had a medical student tell me 6.2 A1C meant I had full-on diabetes, had some basic blood tests done as they said that was all I needed and then didn't hear anything for a month. Second time I go in the nurse practitioner tells me 6.2 is pre-diabetes (which I knew because I can read). Then they re-order the same labs and now order a Fibroscan ... they also say even after that they won't be able to treat me because I'm moving. So why are you guys scheduling unnecessary appointments then? Seems unethical...

The staff at the Health Outcomes Center, especially Kristen and Beth, helped me get a prescription…read morerefilled correctly (prescribed by the Texas Liver Institute). It had been a problem for months and they handled it efficiently and professionally. Thank you!

From the owner: Health Outcomes Center offers specialty services including hepatitis and metabolic care and labs…read more This location is by referral only and accepts most private insurances, Medicaid, Medicare, and self-pay.

Currently sitting in the waiting room 36 minutes past appointment time. Technician is not even on…read morecampus yet. This is the 2nd time we've had to wait on this particular Technician. If I have to be on time to my appointment or I get rescheduled, then staff should be on time. I understand emergency. But from what I can tell this is a daily habit.

I wish I wasn't the first to review and knew the headaches and time sinks I was getting into before…read morebeing fool enough to get involved with a study through Pinnacle Clinical Research. This office does clinical research related to liver disease, which includes compensated studies. Unfortunately, they are disorganized and requires you to spend hours and months trying to get the compensation owed. And it's worse if you need travel reimbursement, which studies often allow for "reasonable travel" but they refuse to provide details. Depending on who you talk to, it's a different story. If they promise you the check is being written, you hear an hour later that the request for payment was just submitted. And the check is in the mail? Maybe, but it'll arrive two weeks after it's promised, and still be wrong. They also forget to schedule appointments, and those unscheduled appointments aren't reimbursable according to their accountant. Plus it's not a CapMetro friendly location so if you don't or can't drive, you're going to spending $$$ on top of all the time (even short visits are at least two hours, mostly to watch someone flip through a binder and leave the room 5-6 times to get something else. They won't pay the mandatory booking fee if you opt for ride shares, and you must provide itemized receipts. They are about to move to a slightly more CapMetro location. But know what you're going into if you get referred to them for study participation. they still owe me money and I have had to remind them about what's supposed to be included. If you're desperate and choose to participate, be aware that they only see patients in the morning, and those visits will take at least two hours, and only on weekdays.

Doctor and staffs were great. They very helpful and nice. Thanks…read moreWill see them back in next 6 months.

They google their patients and gossip about them all day instead of helping them with their…read moremedication or answering any questions.

I am not sure why there are so many inferior gastroenterologists in Austin. Nearly all of them…read moreshare the same surgical facilities and, for the most part, they work out of the same location, too. I was even considering going to San Antonio for my next colonoscopy. If you do the research, both on Yelp and Google, you'll understand why. Dr. Sperling appeared on my radar as the only working GE receiving favorable reviews, so I broke down and met with him. He addressed all of my concerns - including acid reflux - with compassion, good judgement, attention to detail, and understandable explanations. Everyone on his team made me feel cared for and supported. The attending nurse, the anesthesiologist, and even the scheduling and billing team did a flawless job. And... I don't have acid reflux anymore.... An imperative health asset if you happen to love Mexican and Indian food! Dr. Sperling, I hope you're feeling the love while I'm enjoying my tacos al pastor!

I hate to give a bad review about a doctor based on his office staff, but this is what you should…read moreexpect: Repeatedly being put on hold for more than 15 minutes, and then suddenly disconnected. No return phone calls from voicemails that are supposedly "returned within 24 hours;" and no response to your appointment requests made online. Heaven forbid you had a more urgent matter -- you will not be able to reach your doctor.

I've been going to this dr office for over 5 years now but never actually seen the 2 docs until Dr…read moreAlberda joined the team. I first started with Kristin F (practitioner) when I would make an appointment. I always felt comfortable and she was always helpful, informative, and listened. Every time I walked into that office I am greeted right away and there wasn't a long wait time. Everyone is always smiling and filled with joy. I travel from south austin and I don't plan on changing them unless I move far, far away. lol Now that Dr Alberda is part of the team there is no better doctors office then this one. I have never walked in to a place like this where you get joy, understanding and great knowledge/skills like this office. Even the phlebotomist is a sweetheart with great skills to draw your blood. Its a short visit with her but her pleasantry last beyond that. Every single person of the staff is excellent at their job and they feel like old friends. I wanted to give kudos to this team and know that it's appreciated how they treat the patients like family with care and excellent skills. Thank you for being genuine and providing the best service possible. God bless y'all.

I had a referral from my orthopedic surgeon so I called for an appointment and was asked for my…read moreinsurance information. So I told her my primary insurance was Medicare and secondary insurance was BCBS. She told me they didn't accept Medicare patients!!!

My father's GI doctor asked us to go here and get his liver scanned. It is a painless procedure…read more You get the results before you leave, and have a brief conversation with Dr. Puskoor before you leave. Everyone is friendly. The office is clean. Great resource.

From the owner: With a combination of over 45 years of experience in liver disease and research, our providers at…read morePinnacle Clinical Research are focused on the treatment and early detection of fatty liver disease, as well as other advanced-staged liver diseases. We strive to educate the community and provide resources to our fellow practitioners to better detect and manage liver disease while it’s still in the preventative stages. When choosing Pinnacle, you’re choosing to make a difference in the future of liver medicine.

Cant reach anyone, thats speaks English and is literate. Had to hangup twice as person taking my…read morecall is just unintelligible. Trying to make an appointment after receiving at least 4 phone call messages urging me to make an appt, that my tests were past due and two letters urging me to call. Im at every 3 yrs now and have been putting this off, but knowing I am at high risk, Ive tried to get an appt but no luck. Cann anyone refer me to someone else for Colonoscopy & endoscopy. Both done at same appt. Not separately. THANK YOU.

I had an appointment after an episode of diverticulitis. I saw the doc, Dr. Merriweather, he was…read moregood, knew his stuff. I should say at this point that I am an ICU nurse and work with docs of all specialties and have an excellent BS detector. The office made me an appointment over a month out, fine. 2 weeks before my appointment, A lady calls me and says the procedure is out of network and will cost me a lot of money. She then informs me that the office will reach out to reschedule at Resolute. So now they say next available is JUNE 14! 2 months from now. This office is crap; I'll be dead before I see a doc. Looks like I will be going elsewhere.

You guys are amazing. Have been so helpful and very flexible with scheduling. Thanks so much.read more

After the practice got bought up by a national company; I had to go through 4 different doctors/NPs…read morebecause of the turnaround in employment there. In addition, and after a long time of trying different things (including medications) I was finally feeling better; and that is when I was told the practice was "moving away from medication as the solution" and moving to more "practical" solutions. I started to feel bad again but kept trying because changing psychs is tough. What finally broke the camel's back was when yet another practitioner left, and I kept calling and emailing asking to be set up with a new practitioner, never to hear back. When i did get a call from them, it was to advertise their new service: ketamine. The three stars are for the good practitioners who helped me, but ended up leaving.