Very poor customer service. My partner picked up a top clearly marked 29.95. When at the counter…read morescanned at 59.95. The manager refused to honor it stating she pay the full price or she would remove it from stock. She then accused other customers of removing tags and placing on othe garments. While waiting for resolution another customer had multiple items with the same issue and was told the same thing. The staff refused to help even giggling and make comments under their breath think we could not hear them. Customer support is no existant so staff feel they can get away with this behaviour. Will follow up with ACCC and chase down someone in ZARA Australia.

My husband bought outfit for me as a surprise, was informed by manager that exchange is easy should…read moreI not like items. Went back to exchange, what a nightmare. Staff completely unfriendly, eyes rolling etc and was told that the entire amount had to be exchanged in one transaction, could not give me credit for balance. Ended up spending more money to purchase and additional item that I did not want or like. Staff completely unsympathetic. Felt shop lacks ethics for hard earning customers.

Abbas was wonderful. He was super patient and very helpful finding appropriate sizes and styles…read more The store has many styles and colors that one can choose from. Plenty for children, women, and men. The fitting rooms were clean and again Abbas was very attentive and efficient with hanging up clothes and bringing us different selections. The store is a quick 10 minute walk to the train station, making it an easy location to use public transportation. There was an issue with the credit card machine at first , but after unplugging it we were able to charge our purchases with no problem. Great store and customer service. Everyone was happy with their new outfits- sweet success!

Previously known as India Fox (a name I adored), Tree of Life is a store I love visiting, even if…read moreit's just to window shop. Simply put; they have everything you need in order to look ethnic, besides a tanning booth. Kaftans, flowing skirts, loose blouses, loose, baggy pants, colourful bracelets, patchwork totes (aka jholas), shawls, wraps, scarves... if it's found in South East Asia, it'll probably be here, at a (relatively) affordable price. They also stock some of the most beautiful silver jewellery I have ever seen. Sadly though, this jewellery is a bit on the expensive side. Around $30 for a pair of earrings, for example. Still. A girl can dream. *wistful sigh, nose pressed against the shop window*