Terrific service and a very fair price from the kind people at this garage. My car sprang a bad fuel leak in Catford, far away from my home in the Midlands. As a woman, driving alone, I was nervous about interacting with mechanics my partner knows all about cars while I know very little, so he usually deals with these things, but he was hundreds of miles away. I took a deep breath and rang Gary's. The voice on the phone was helpful and reassuring, and two mechanics came out to assess the car. They worked out a sensible way forward, explained it to me fully including the possible different outcomes, answered all my questions, and asked my permission to proceed.
One possible outcome was the need for a whole new part, to be ordered from the dealership, which could take several days to arrive. I expressed some dismay as I had to go to work in the Midlands on the next working day. A couple of hours later I got a call saying that I would indeed need the new part, but in view of my circumstances, they had made a temporary repair which would be good for a few hundred miles so I could get home and have the new part fitted at my local garage.
I think this is clear evidence that Gary's Autos are a trustworthy organisation. They knew I knew nothing about cars, wasn't local, and wouldn't bring them any repeat business ideal conditions in which to rip someone off. Yet they helped me as much as they possibly could, and said goodbye to several hundred pounds' worth of work in the process. I was treated throughout with perfect professional kindness. I would recommend them highly. read more